Note: Fidelity will not provide immigration sponsorship for this position
Our Site Reliability Engineering group within Enterprise Infrastructure combines Operations Excellence with the Development Experience to deliver services at high scale, high availability with resilience by using automation and Infrastructure Code. We build reliability into our ecosystem by applying best practices in Resiliency Engineering, Automation, Observability & Chaos Testing.
The team comes from diverse technical backgrounds, and the responsibilities provide the opportunity for a variety of challenges. Ideal candidates will have a background in either software engineering or systems engineering with a desire to learn the other or previous experience as an SRE. We are looking for a Systems Thinking, SRE Engineer who has helped teams scale through production insights, operational automation, developer guidance, real-time metrics, automation, automation, automation!
The Expertise You Have and The Skills You Bring
Bachelor’s degree or higher in a technology related field (e.g. Engineering, Computer Science, etc.) required, master’s degree a plus.
5+ years of hands-on experience deploying and/or supporting highly distributed multi-tiered systems at scale.
Strong experience in Cloud development (preferably AWS) and migration skills; Experience with building and operating highly resilient platforms in cloud environments.
2-4 years of experience in software development with Python, NodeJS, or Java with a focus on SDLC and automation
Hands-on experience with container orchestration, preferably with Kubernetes
Experience operating and implementing distributed & highly concurrent service-based.
Preferred Experience (2-4 yrs): Familiarity with Accounting systems, Geneva or Advent Geneva is highly desirable. Working knowledge in fund accounting, trade operations, or data operations is a plus.
Ability to automate with various scripting languages (Python, Shell scripting, etc)
Experience managing systems using infrastructure as code tools (IAM, ARM, Terraform, Chef)
Solid understanding of Cloud Computing and DevOps concepts including CI/CD pipelines
Hands-on Kubernetes skills and knowledge.
Hands on experience with one or more observability tools (Prometheus, Grafana, ELK/OpenSearch, Open Telemetry, Datadog, etc)
Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale.
Proven experience in maintaining scalability and resiliency of complex environment.
Proven experience in implementing advanced observability practices and techniques at scale.
Experienced in Instrumentation with systems skills on building and operating, monitoring, logging, alerting services of distributed systems at scale.
Ability to triage, execute root cause analysis, and be decisive under pressure.
Experience managing and interpreting large datasets using query languages and visualization tools.
Proficient communication skills with an ability to reach both technical and non-technical audience.
Ability to learn new software, method and practices and bringing them to our developers.
Ability to work with a variety of individuals and groups, both in person and virtually, in a constructive and collaborative manner and build and maintain effective relationships.
Demonstrated expertise in Production support, including incident management, root cause analysis, real-time monitoring, and high availability and reliability of critical systems in a fast-paced environment.
Role requires weekday and weekend on call rotation.
Help define and execute a comprehensive reliability and observability strategy, ensuring that Fidelity’s systems are always available when our customers need them.
Bring together technical, procedural, and financial data to reduce toil and increase efficiency.
You will execute plans for technical standardization and process refinement within the engineering organization, especially for Site Reliability Engineers.
Coach peer SREs and development teams on how to build highly available systems.
Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
Skills Required
- Bachelor's degree or higher in a technology related field
- 5+ years of hands-on experience deploying/supporting multi-tiered systems at scale
- Strong experience in cloud development, preferably AWS
- 2-4 years of experience in software development with Python, NodeJS, or Java
- Hands-on experience with container orchestration, preferable Kubernetes
- Experience managing systems using infrastructure as code tools
- Experience with observability tools (Prometheus, Grafana, etc.)
- Proficient communication skills for technical/non-technical audiences
- Demonstrated expertise in Production support and incident management
Fidelity Investments Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fidelity Investments and has not been reviewed or approved by Fidelity Investments.
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Strong & Reliable Incentives — Bonuses, commissions, and profit-sharing are presented as generous and meaningful components of total compensation, with certain roles achieving high total earnings through multiple pay streams. Variable pay is consistently framed as a positive contributor beyond base salary.
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Retirement Support — A 401(k) match up to 7% alongside additional profit-sharing up to 10% materially enhances long-term compensation. These retirement features are highlighted as standout strengths of the overall package.
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Parental & Family Support — Generous paid parental leave (16 weeks maternity, 12 weeks parental), backup dependent care, and adoption assistance provide robust family support. Hybrid work and caregiving resources further ease family responsibilities.
Fidelity Investments Insights
What We Do
At Fidelity, our goal is to make financial expertise broadly accessible and effective in helping people live the lives they want. We do this by focusing on a diverse set of customers: - from 23 million people investing their life savings, to 20,000 businesses managing their employee benefits to 10,000 advisors needing innovative technology to invest their clients’ money. We offer investment management, retirement planning, portfolio guidance, brokerage, and many other financial products. Privately held for nearly 70 years, we’ve always believed by providing investors with access to the information and expertise, we can help them achieve better results. That’s been our approach- innovative yet personal, compassionate yet responsible, grounded by a tireless work ethic—it is the heart of the Fidelity way.
