This Principal Site Reliability Engineer will serve as a senior technical authority for AI-driven solutions, defining architecture, design standards, engineering practices, and delivery patterns for secure, resilient, scalable, and governed agentic AI systems. The role combines deep expertise in site reliability engineering, cloud-native development, and deployment engineering to ensure the availability, performance, observability, and operational excellence of enterprise AI platforms.
The successful candidate will lead the design and implementation of AI-enabled platforms, drive automation and reliability initiatives, establish best practices for monitoring and incident management, and provide technical leadership for cloud-native technologies, container platforms, CI/CD pipelines, and modern software engineering frameworks. This individual will partner closely with cross-functional teams to deliver innovative, highly available solutions that support business-critical operations while maintaining strong security, compliance, and governance standards.
In this role, you will:
- Serve as a senior technical authority for AI Engineering, Site Reliability Engineering (SRE), AIOps, and enterprise platform reliability initiatives
- Act as an advisor to leadership, influencing architecture, engineering strategy, and technology decisions for highly complex business and technical challenges
- Lead the design and implementation of scalable, resilient, secure, and governed AI and platform engineering solutions
- Drive adoption of SRE principles, observability, monitoring, logging, synthetic monitoring, and chaos engineering practices across the enterprise
- Advance AIOps capabilities through automation, self-healing, intelligent operations, and AI/ML-driven solutions to improve reliability and operational efficiency
- Establish engineering standards, architecture patterns, and best practices for AI platforms, agentic AI solutions, observability, resiliency, and operational excellence
- Lead technical resolution of critical production issues, root cause analysis, blameless postmortems, and continuous improvement initiatives
- Design and guide enterprise AI capabilities including RAG platforms, agentic workflows, AI orchestration, reusable services, and workflow automation
- Provide hands-on technical leadership across cloud-native platforms, Kubernetes/OpenShift, APIs, CI/CD, automation, and modern software engineering practice
- Mentor senior engineers and technical leads through architecture reviews, design governance, reusable patterns, and engineering best practices
- Translate strategic business objectives and technology opportunities into scalable engineering roadmaps and solutions
- Maintain expertise in emerging technologies, AI, cloud, reliability engineering, and automation, recommending innovations that create business value
Required Qualifications:
- 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 7+ years of software engineering experience utilizing Java, Python, C#, Go, or similar technologies
- 5+ years of experience designing and supporting enterprise observability, monitoring, and reliability solutions
- 3+ years of experience with cloud and cloud-native technologies
- 3+ years of experience implementing SRE practices, automation, incident management, and operational excellence capabilities
Desired Qualifications
- Experience with Agentic AI, RAG, AI orchestration frameworks, prompt engineering, and AI governance
- Experience with Kubernetes, OpenShift, CI/CD, and infrastructure automation
- Experience with observability technologies including Grafana, Prometheus, Splunk, Elastic, DataDog, or AppDynamics
- Experience with AIOps, AI/ML, and intelligent automation solutions
- Strong verbal, written, and interpersonal communication skills
Job Expectations:
- This position offers a hybrid work schedule - ability to work in office
- Ability to travel up to 10% (if needed)
- This position is not eligible for Visa sponsorship
- Relocation assistance is not available for this position
Posting End Date:
19 Oct 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 7+ years of engineering experience or equivalent demonstrated through work experience, training, military experience, or education
- 7+ years of software engineering experience using Java, Python, C#, Go, or similar technologies
- 5+ years of experience designing and supporting enterprise observability, monitoring, and reliability solutions
- 3+ years of experience with cloud and cloud-native technologies
- 3+ years of experience implementing SRE practices, automation, incident management, and operational excellence capabilities
- Experience with agentic AI, RAG, AI orchestration frameworks, prompt engineering, and AI governance
- Experience with Kubernetes, OpenShift, CI/CD, and infrastructure automation
- Experience with Grafana, Prometheus, Splunk, Elastic, Datadog, or AppDynamics
- Experience with AIOps, AI/ML, and intelligent automation solutions
- Strong verbal, written, and interpersonal communication skills
Wells Fargo Compensation & Benefits Highlights
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Retirement Support — Retirement offerings are highlighted by a strong 401(k) with employer matching and added options like after‑tax contributions and an employee stock purchase plan, supporting long‑term savings. These features are presented as competitive elements of the total rewards package.
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Healthcare Strength — Medical, dental, and vision coverage are described as comprehensive, often starting on day one for eligible employees, with HSAs/FSAs, wellness incentives, and mental health resources available. Specialized care options, including fertility support, further enhance the health offering.
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Parental & Family Support — Paid parental leave of notable duration is available from the start of employment, alongside adoption/surrogacy/fertility programs. Caregiving and backup care resources deepen the family-oriented support.
Wells Fargo Insights
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
