Principal Site Reliability Engineer (TDP)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Your Career

Palo Alto Networks runs a large infrastructure and is one of the largest GCP customers. As a Principle Site Reliability Engineer for the TDP team, you will be part of a team supporting the services running on this infrastructure. This includes automation, architecture, performance, observability, troubleshooting, security, and reliability.

Our Infrastructure Platform stack includes Terraform, Kubernetes, GitLab CI/CD, GitOps, Prometheus, Grafana, Loki, Docker, GCP, ESO, Kafka, Neo4j, Spanner, MongoDB, Cassandra, BigQuery, Redshift, MySQL, Python, Bash, and Go.  

Your Impact

• Contribute to the success of SRE and DevOps

• Develop expertise in new technologies

• Work with developers, researchers, data scientists, and security experts

• Design, build and operate reliable, secure Cloud infrastructure

• Ensure that applications are production-ready, scalable, and reliable

• Develop tools and automation frameworks

• Automate robust deployment of robust services

• Orchestrate end-to-end monitoring and alerting

• Participate with SRE and Dev teams in the on-call rotation

• Lead root cause analysis of critical business and production issues

• Design, implement, and maintain the company’s database systems to ensure optimal performance, availability, and stability.

• Safeguard sensitive data by implementing and managing robust security measures.

• Develop and manage reliable backup and recovery strategies to prevent data loss and ensure business continuity.

• Collaborate with development and IT teams to support applications and infrastructure that rely on the databases.

• Proactively monitor database performance to identify and resolve bottlenecks, slow queries, and resource contention issues.

• Optimize complex SQL queries, stored procedures, and database configurations (tuning).

• Manage and optimize database objects, including tables, indexes, and schemas, to improve efficiency and responsiveness

• Design, implement, and manage comprehensive backup and recovery procedures.

• Perform regular testing of backups and restore procedures to ensure data can be recovered swiftly and accurately in a disaster scenario.

• Develop and maintain disaster recovery plans and execute them during system outages.

Your Experience

• 6+ years as an engineer in Infrastructure, Operations, SRE, DevOps, or System Engineering

• 4+ years building high availability, scalable cloud-native applications on AWS and GCP

• BS or MS in Computer Science, a related field, or equivalent professional experience or equivalent military experience required

• Expert proficiency in SQL and GraphQL.

• Deep working knowledge of at least one major relational database platform (e.g. Neo4j, Spanner, MySQL, PostgreSQL, AlloyDB).

• Experience with database design, data modeling, and data warehousing concepts.

• Strong understanding of backup, recovery, performance monitoring, and tuning techniques.

• Expertise in configuration management with a framework such as Ansible, Terraform, Helm

• Passion for infrastructure and monitoring as code

• Solid experience in container workloads and Kubernetes

• Familiarity with PKI concepts, Networking concepts

• In-depth knowledge of different security controls ( app-id, user-id, security profile, url category, content, ssl decryption, firewall MFA etc)

• Linux administration, internals, and network troubleshooting

• Proficiency with programming languages like Golang or Python along with shell scripting to automate tasks.

• Proficiency with CI/CD pipelines, ArgoCD and GitLab CI/CD. 

• Ability to diagnose and troubleshoot complex distributed systems handling high volume transactions

• Experience with managing Kafka is a plus

• Excellent written and verbal communication, able to collaborate and rally support

• Self-disciplined, self-managed, self-motivated, strong sense of ownership, urgency, and drive. 

• Ready to understand and dissect new technology stacks quickly

• Excellent written and verbal communication, able to collaborate and rally support

• Experience with Cloud Database Services (e.g., Amazon RDS, Azure SQL Database, Google Cloud SQL).

• Relevant professional certifications (e.g., Oracle Certified Professional (OCP), Microsoft Certified: Azure Database Administrator Associate).

• Experience with NoSQL databases (e.g., MongoDB, Cassandra).

• Familiarity with data governance and regulatory compliance standards (e.g., GDPR, HIPAA)

The Team

Our engineering team is at the core of our products – connected directly to the mission of preventing cyberattacks. We are constantly innovating – challenging the way we, and the industry, think about cybersecurity. Our engineers don’t shy away from building products to solve problems no one has pursued before.

We define the industry, instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.and downtime.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147,000 - $230,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

#LI-TD1

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes