Technical Lead - Cloud Engineer (Hybrid)

Reposted 4 Hours Ago
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Manila, Metro Manila, National Capital Region, PHL
In-Office
Expert/Leader
Fintech • Financial Services
The Role
The Principal Site Reliability Engineer leads the SRE team focusing on reliability engineering, automation, incident response, and mentoring. They ensure high availability of systems, guide technical decisions, and drive improvements across infrastructure and monitoring tools.
Summary Generated by Built In

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

Role Overview

We are looking for a Technical Lead - Cloud Engineer to act as the technical subject matter expert for reliability and DevOps practices across our fintech platform.

This role is a pure individual contributor position where you will remain deeply hands‑on while also guiding, mentoring, influencing, and delegating work within a small SRE team (3 to 6 engineers). You will lead by example through active involvement in automation, production operations, and reliability engineering.

The ideal candidate is highly technical, thrives in high‑availability and transaction‑heavy environments, and is trusted to make sound technical decisions during both day‑to‑day operations and critical incidents.

Responsibilities

HandsOn Reliability Engineering

  • Design, build, and maintain secure, highly available, and scalable infrastructure

  • Write and maintain Infrastructure as Code, automation scripts, and CI/CD pipelines

  • Actively troubleshoot production issues and perform performance tuning

  • Participate in and drive improvements to monitoring, observability, and alerting

  • Stay fully involved in on‑call and production operations

Technical DecisionMaking and Influence

  • Act as the technical authority for SRE and DevOps practices

  • Guide architectural and implementation decisions across:

    • Cloud infrastructure (AWS)

    • CI/CD pipelines

    • Observability and automation tooling

  • Define and evolve standards, patterns, and best practices

  • Make and communicate clear technical decisions during high‑impact situations

Incident Leadership and Reliability Ownership

  • Lead response to high‑severity incidents

  • Ensure effective use of recovery procedures and runbooks

  • Facilitate root cause analysis (RCA) and post‑incident reviews

  • Drive implementation of preventive and long‑term reliability improvements

  • Define and track SLOs, SLIs, and SLAs

Guidance, Mentorship and Delegation

  • Mentor and guide other SREs on technical and operational topics

  • Delegate tasks and initiatives based on complexity, risk, and expertise

  • Influence prioritization aligned with business impact and operational risk

  • Promote a culture of ownership, quality, and continuous improvement

Your Profile

  • 10+ years of experience in SRE, DevOps, or Infrastructure Engineering

  • Strong track record as a senior technical IC or SME

  • Deep hands‑on experience with:

    • AWS cloud platforms

    • Terraform, Chef (or similar IaC tools)

    • Kafka experience (AWS MSK or Confluent)

    • CI/CD tools (Jenkins, GitHub Actions, GitLab CI)

    • Docker and Kubernetes

    • Observability tools (Datadog, ELK, Splunk)

    • Python or Bash scripting

    • Strong SQL skills and workload analysis experience (Aurora PostgreSQL preferred)

  • Extensive experience in incident response and on‑call operations

  • Strong knowledge of distributed systems, networking, and security

NicetoHave

  • AWS, Kubernetes, or Kafka certifications

  • Hybrid or multi‑cloud experience

  • Background in high‑transaction or customer‑facing systems

Work Arrangement

  • Hybrid: Onsite 4× per month (Makati City)

  • Shift Options: 5:00 AM - 2:00 PM or 6:00 AM - 3:00 PM (Manila)

  • Workdays: Either Mon – Fri OR Tue – Sat (depending on weekend work requirements)

#LI-Hybrid

#LI-KA2

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective. 

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

Skills Required

  • 10+ years of experience in SRE, DevOps, or Infrastructure Engineering
  • Strong experience with AWS cloud platforms
  • Deep hands-on experience with Terraform, Chef, or similar IaC tools
  • Experience with CI/CD tools like Jenkins, GitHub Actions, GitLab CI
  • Background in Docker and Kubernetes
  • Experience with observability tools like Datadog, ELK, Splunk
  • Scripting experience in Python or Bash
  • Strong SQL skills and workload analysis experience

Broadridge Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Broadridge and has not been reviewed or approved by Broadridge.

  • Healthcare Strength Healthcare coverage is described as broad, with multiple medical plan options plus dental, vision, prescription coverage, and telehealth access. Preventive care is framed as fully covered in-network, alongside added supports like an employee assistance program and on-site wellness availability in some locations.
  • Retirement Support Retirement support is positioned as meaningfully supportive via a 401(k) match structure that increases with tenure. Added financial support such as one-on-one financial counseling is also included as part of the broader rewards approach.
  • Parental & Family Support Parental support is presented as substantial, including up to nine weeks of paid new-parent salary continuation. Additional family-oriented programs like back-up care and dependent-care options are included in the benefits mix.

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The Company
HQ: New Hyde Park, NY
14,000 Employees
Year Founded: 2007

What We Do

Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.

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