At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.
Role Overview
We are looking for a Technical Lead - Site Reliability Engineer to act as the technical subject matter expert for reliability and DevOps practices across our fintech platform.
This role is a pure individual contributor position where you will remain deeply hands‑on while also guiding, mentoring, influencing, and delegating work within a small SRE team (3 to 6 engineers). You will lead by example through active involvement in automation, production operations, and reliability engineering.
The ideal candidate is highly technical, thrives in high‑availability and transaction‑heavy environments, and is trusted to make sound technical decisions during both day‑to‑day operations and critical incidents.
Responsibilities
Hands‑On Reliability Engineering
Design, build, and maintain secure, highly available, and scalable infrastructure
Write and maintain Infrastructure as Code, automation scripts, and CI/CD pipelines
Actively troubleshoot production issues and perform performance tuning
Participate in and drive improvements to monitoring, observability, and alerting
Stay fully involved in on‑call and production operations
Technical Decision‑Making and Influence
Act as the technical authority for SRE and DevOps practices
Guide architectural and implementation decisions across:
Cloud infrastructure (AWS)
CI/CD pipelines
Observability and automation tooling
Define and evolve standards, patterns, and best practices
Make and communicate clear technical decisions during high‑impact situations
Incident Leadership and Reliability Ownership
Lead response to high‑severity incidents
Ensure effective use of recovery procedures and runbooks
Facilitate root cause analysis (RCA) and post‑incident reviews
Drive implementation of preventive and long‑term reliability improvements
Define and track SLOs, SLIs, and SLAs
Guidance, Mentorship and Delegation
Mentor and guide other SREs on technical and operational topics
Delegate tasks and initiatives based on complexity, risk, and expertise
Influence prioritization aligned with business impact and operational risk
Promote a culture of ownership, quality, and continuous improvement
Your Profile
10+ years of experience in SRE, DevOps, or Infrastructure Engineering
Strong track record as a senior technical IC or SME
Deep hands‑on experience with:
AWS cloud platforms
Terraform, Chef (or similar IaC tools)
Kafka experience (AWS MSK or Confluent)
CI/CD tools (Jenkins, GitHub Actions, GitLab CI)
Docker and Kubernetes
Observability tools (Datadog, ELK, Splunk)
Python or Bash scripting
Strong SQL skills and workload analysis experience (Aurora PostgreSQL preferred)
Extensive experience in incident response and on‑call operations
Strong knowledge of distributed systems, networking, and security
Nice‑to‑Have
AWS, Kubernetes, or Kafka certifications
Hybrid or multi‑cloud experience
Background in high‑transaction or customer‑facing systems
Work Arrangement
Hybrid: Onsite 4× per month (Makati City)
Shift Options: 5:00 AM - 2:00 PM or 6:00 AM - 3:00 PM (Manila)
Workdays: Either Mon – Fri OR Tue – Sat (depending on weekend work requirements)
#LI-Hybrid
#LI-KA2
We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.
Use of AI in Hiring
As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.
Top Skills
What We Do
Broadridge Financial Solutions, Inc. (NYSE: BR), is a global fintech leader, delivering technology-driven solutions that drive digital transformation for banks, broker-dealers, asset and wealth managers and public companies. At Broadridge, we are committed to making a difference. Our unique culture is guided by the Service-Profit Chain—the idea that success is mutual, directly connecting employee engagement, client satisfaction, and the creation of stockholder value. We enable better financial lives by providing the critical infrastructure that powers investing, corporate governance and communications. A certified Great Place to Work®, Broadridge is part of the S&P 500® Index, employing over 14,000 associates in 21 countries.
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