Location, Remote US Team and Role Overview
The Global GTM Planning and Operations team at Cloudflare aims to support our high growth Sales organization through scalable and optimized GTM planning and operations. We focus on thoughtful planning of sales capacity, segmentation, territory carving, quota setting, and compensation design while ensuring clear rules of engagement for our Sales Team. Our goal is to establish a cohesive, consistent process framework that can support high growth and enable the Company's Strategy.
Role Summary
As the lead of Territory Operations you will design and manage Cloudflare's Salesforce Territory Management Framework. The overall vision for the GPS team is to drive world class Sales processes by effectively deploying territories to the Field roles, primarily AEs, setup automation of Account assignment into the Territories and establish a solid operations framework to ensure consistent operations with clear rules of engagement for Global Territory management.
You will be expected to collaborate closely with Regional sales operations team members, IT, and shared services to drive results and ensure alignment across the organization. Moreover you will be involved in facilitating and resolving territory/account ownership disputes and related processes and policies and training, enablement of the process and policy related to Territory management.
Key Responsibilities
- Establish Territory management strategy, governance and plan
- Execute the established plan and once implemented, be responsible for the day to day management.
- Create a 3-year maturity model for Territory operations optimization.
- Collaborate with cross-functional teams to ensure effective deployment of Territory operations.
- Develop effective governance via policy, process training and effective communication and change management
Required Experience & Skills
- 8+ years of experience in Territory Planning, and Design in a fast-paced tech company or as a consultant.
- Expert level Salesforce functional and analytical skills with focus on territory planning, account assignment, carving management and data operations
- Strong analytical and communication skills
- Experience with Planning tools such as Fullcast, Salesforce, Varicent, Anaplan is key.
- Proven experience working with cross-functional teams and driving enhancements.
- Bachelor's degree required.
The ideal candidate will have expertise and passion in Salesforce data and territory operations maturity and is able and interested in hands-on operations engaged in designing, implementing and maintaining Salesforce territory planning.
Top Skills
What We Do
Cloudflare, Inc. is on a mission to help build a better Internet. Cloudflare’s suite of products protect and accelerate any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare have all web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was awarded by Reuters Events for Global Responsible Business in 2020, named to Fast Company's Most Innovative Companies in 2021, and ranked among Newsweek's Top 100 Most Loved Workplaces in 2022.
Why Work With Us
Cloudflare employees come from all walks of life. Our team is energized by a collaborative, creative environment that celebrates our differences and fosters new ways to grow together.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We are committed to developing a global team that is distributed with a flexible working approach. Doing this equitably and inclusively is essential to our success. Visit our careers site for more on 'How & Where We Work.'