Principal QA Engineer

Reposted 14 Hours Ago
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2 Locations
In-Office
Expert/Leader
Information Technology • Travel
The Role
Lead QA strategy and execution for complex, cross-functional solutions. Design and run test standards, master test automation and QA tools, diagnose defects and recommend fixes, coach and mentor engineers, drive QA methodology improvements, propose KPIs, and represent QA in forums and community events.
Summary Generated by Built In

Job Title

Principal QA Engineer

Common accountabilities:
- Proficient in technical knowledge to ensure team performs at a high level. Is recognized as a leader in own area and may formally train Specialists/Senior Specialists. ​
- Understands how main business drivers may impact on own area. Can assess complex problems with broad impact on the activity, improve processes, recommend solutions and risk mitigation plans. Able to communicate complex information.​
- Works with a high level of autonomy, based on management directions. Leads projects or contributes to broad cross-functional projects. May contribute to planning of resources and budget.
Specific accountabilities:
Operational Excellence
* Technical Excellence
- Master QA methodology
- For complex/cross-functional solutions, analyze, write and execute test standards and procedures
- Document, analyze root cause, and recommend corrective actions for defects
- Master QA tools, environments and test automation solutions
* Functional Excellence
- Hold a proficient product domain knowledge incl. relevant business processes & scenarios and a proficient understanding of customer needs
- Lead customer triages/debug sessions and help the team with reproducing the problem in-house.
Drive continuous and sustainable improvement
* Participate in internal / external forums and lead department-wise discussions around QA methodology / framework / tooling evolution
* Strive to maintain very high-quality standards for Amadeus products
* Contribute to patents and technical events in the QA area
* Propose relevant KPI and ways of measuring them efficiently, for both software deliverables and compliance with Amadeus Quality Standards
* Ensure adoption and improvement of testing tools & environments: promote existing ones to avoid duplication, evaluate them and recommend improvements
* Participate to the understanding, measurement and reduction of the environmental impact of the tested applications and associated QA activities
Building relations & Knowledge sharing
* Coach, mentor & train less experienced QA Engineers, Software Development Engineers and Product Definition Analysts on quality assurance skills and professionalization
* Actively participate in the construction, maintenance, and deployment of the on-boarding of new colleagues
* Provide consulting on test automation issues, testing tools, QA processes and functional test coverage
* Attend to Quality and Principal QA Engineer community events

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

Be aware of recruitment scams


Amadeus Group never charges fees, requests payment, or asks for financial information during recruitment. All legitimate opportunities are communicated solely through official Amadeus channels, including our careers website. Any payment request or outreach via unofficial platforms (e.g., WhatsApp, Telegram) should be treated as fraudulent.

Skills Required

  • Master QA methodology
  • Design, write and execute test standards and procedures for complex/cross-functional solutions
  • Document root cause analysis and recommend corrective actions for defects
  • Master QA tools, test environments and test automation solutions
  • Proficient product domain knowledge including relevant business processes and customer needs
  • Lead customer triages and debug sessions to reproduce and resolve issues
  • Coach, mentor and train less experienced QA Engineers and engineers on QA skills
  • Propose and measure relevant QA KPIs and ensure compliance with quality standards
  • Provide consulting on test automation, testing tools, QA processes and functional test coverage
  • Contribute to patents and technical events in the QA area
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The Company
HQ: Madrid
10,001 Employees
Year Founded: 1987

What We Do

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways. Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years. We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.

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