Principal QA Engineer

Posted Yesterday
2 Locations
In-Office or Remote
Senior level
Digital Media • Fintech • Information Technology • Machine Learning • Financial Services • Cybersecurity • Automation
Ready to Transform the Future | Careers in Technology & Security
The Role
Lead QA engineering across the software development lifecycle: design and execute tests, automate pipelines, validate financial and market-data processes, collaborate with engineering teams to implement CI/CD and TDD, and document/analyze test results to reduce cycle time and ensure quality for regulatory and milestone projects.
Summary Generated by Built In

Principal QA Engineer

Johnston, Rhode Island

Citizens Financial Group, Inc. (CFG) seeks a Principal QA Engineer for its Johnston, Rhode Island location.

Duties: Monitoring all stages of the solutions-development process; identifying and resolving defects to meet quality standards; communicating quality standards to relevant parties. Designing, conducting and executing tests prior to launch/implementation to ensure solutions run smoothly and meets requirement while being cost effective; identifying test-populations. Collaborating with software, network, systems and infrastructure engineers to establish an automated pipeline for solutions development; developing processes and protocols that ensure quality during all stages of development. Communicating and collaborating with consumers and other engineering teams to implement continuous feedback; researching technologies and methodologies as applicable to solutions design. Consulting with software engineering teams to identify opportunities to shorten test cycles and lower testing costs. Continuously driving toward test-driven development. Analyzing and document test results; when appropriate, providing recommendations and solutions.

Requirements: Bachelor’s degree in Computer Science, Engineering (any) or a related field, followed by seven (7) years of progressive experience in the role or in a related position. Full term of experience must include: Utilizing Calypso for risk reports, trade processing, payment messages processing, and validation of accounting reports; Conducting end-to-end testing on milestone projects, including UMR, CFTC reporting, UPI implementation, and Swap Dealer; Validating dispute management processes in Acadia; Validating Collateral Confirms; Validation of market data, including curves, quotes, and pricing reports; QA Automation using JAVA programming language with Selenium web driver for automating Web Applications and Rest APIs; Utilizing automation tools, including SOAP UI, to achieve effective and efficient test coverage for webservices; Utilizing POSTMAN to perform manual end points validation; Test planning and project estimation, including testing application design to delivery; Utilizing Gitlab, Docker, and AWS EC2 instances for CI/CD to reduce turn-around time for regression cycles; Configuring multiple EC2 instances for automation and performance testing; Configuring Cloud AWS on AWS EC2 to balance server load by leveraging application load balancers; Using Appium and Ranorex tools to simulate and validate behaviors and functionalities on different mobile devices as part of mobile automation testing; Utilizing test management tools, including JIRA, XRAY, ALM, TFS to generate project status reports, and to maintain various artifacts, including requirements, test case, execution details, and defect information; Confirming data integrity using AS400 and My SQL in three tier architectures; Performing backend testing as part of data seeding and validations; and Setting up agents in Azure Devops and configuring Pipelines to seamlessly streamline code validations and promotions.

May telecommute from any U.S. location. 
Direct applicants only. 

About Us

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.


Skills Required

  • Bachelor's degree in Computer Science, Engineering, or related field
  • Seven years progressive experience in QA or related position
  • Experience utilizing Calypso for risk reports, trade processing, payment message processing, and validation of accounting reports
  • Conducting end-to-end testing on milestone projects (UMR, CFTC reporting, UPI implementation, Swap Dealer)
  • Validating dispute management processes in Acadia and validating Collateral Confirms
  • Validation of market data including curves, quotes, and pricing reports
  • QA automation using Java with Selenium WebDriver for web applications and REST APIs
  • Use of SOAP UI (webservices) and Postman for endpoint/testing and automation coverage
  • Test planning and project estimation, including testing from design to delivery
  • CI/CD experience using GitLab, Docker, and AWS EC2 (configuring EC2 instances, load balancing) and reducing regression cycle time
  • Mobile automation testing using Appium and Ranorex across devices
  • Experience with test management tools (JIRA, XRAY, ALM, TFS) to manage requirements, test cases, executions, and defects
  • Confirming data integrity and backend testing using AS400 and MySQL in three-tier architectures
  • Setting up agents and configuring pipelines in Azure DevOps for code validation and promotion

Citizens Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
  • Retirement Support Retirement benefits are described as meaningful, including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
  • Leave & Time Off Breadth Time-off benefits are described as generous, including a substantial PTO bank, paid holidays, and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.

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The Company
HQ: Providence, RI
17,000 Employees
Year Founded: 1828

What We Do

As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation

Why Work With Us

We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.

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