The Principal, Provider Network Transition Strategy serves as an enterprise leader responsible for developing and advancing Humana's strategy for significant provider network changes and disruption events. This highly visible individual contributor role partners across Provider Contracting, Market Operations, Member Experience, Stars, Sales, Service, Compliance, and executive leadership teams to assess risk, develop mitigation strategies, and improve organizational readiness related to provider network transitions.
The Principal leads complex, enterprise-wide initiatives that influence member access, provider experience, business performance, and operational outcomes. Success in this role requires deep provider network expertise, strong executive presence, and the ability to drive results through influence in a highly matrixed environment where execution is performed across multiple business areas.
The Principal, Provider Network Transition Strategy is responsible for leading strategic programs that support Humana's readiness and response to provider network changes, including provider terminations, large-scale provider transitions, and other events impacting member access and provider relationships.
As a recognized enterprise subject matter expert, this role works across organizational boundaries to identify risks, improve business processes, and build a Provider Network Transitions Program that enhance the provider, member, and associate experience. The Principal partners closely with senior leaders to evaluate operational, regulatory, financial, and member impacts while helping the organization execute coordinated responses to provider network change.
This role does not directly own operational execution. Instead, the Principal drives enterprise alignment, facilitates decision-making, and influences outcomes through partnership with leaders across multiple business functions.
- Lead Humana's enterprise strategy for provider network transition and disruption management initiatives, including assessment of member, provider, operational, regulatory, and business impacts.
- Serve as the enterprise lead for provider termination and provider network transition programs, ensuring cross-functional alignment and organizational readiness.
- Partner with Provider Contracting, Market Leadership, Member Retention, Stars, Provider and Member Service, Compliance, Provider Network Operations, and other key stakeholders to develop and implement mitigation strategies.
- Proactively identify emerging provider network risks and opportunities, developing recommendations for senior leadership regarding readiness, response, and enterprise prioritization.
- Drive initiatives that improve provider and member experiences during periods of provider network change while reducing operational friction and execution risk.
- Facilitate executive governance and decision-making processes related to provider network transitions and enterprise risk mitigation.
- Develop and maintain enterprise visibility into significant provider network events through reporting, analytics, executive communications, and performance monitoring.
- Utilize data and business insights to evaluate downstream impacts of provider network changes on member retention, access to care, network adequacy, Stars performance, service operations, and overall business performance.
- Lead cross-functional efforts to simplify processes, improve coordination across teams, and strengthen enterprise capabilities related to provider network transitions.
- Influence leaders and stakeholders across a matrixed organization to drive accountability, remove barriers, and achieve desired business outcomes without direct operational ownership.
- Advise senior leaders and executives on strategic initiatives, organizational risks, and opportunities related to provider network change management.
- Identify and prioritize future opportunities that enhance Humana's ability to effectively manage provider network transitions and disruption events.
Use your skills to make an impact
Required Qualifications
- 7+ years of experience in provider contracting, provider network management, healthcare operations, healthcare consulting, or related healthcare strategy roles
- 3+ years of project, program, or people leadership experience
- Strong understanding of provider network operations, provider contracting strategy, healthcare delivery systems, and payer-provider relationships in a Medicare Advantage and/or Medicaid environment
- Demonstrated experience leading large-scale, cross-functional initiatives that require collaboration across multiple business areas
- Experience influencing leaders and driving results in a matrixed environment without direct authority over execution teams
- Experience utilizing data and analytics to drive business decisions and executive-level recommendations
- Proven ability to communicate effectively with senior leaders and executive stakeholders
- Ability and willingness to travel up to 10%
- Must reside within the Central or Eastern Time Zone
Preferred Qualifications
- Bachelor's degree
- Experience navigating complex regulatory, operational, and member experience considerations within a health plan environment
Additional Information
This role is "remote/work at home", however, you must live in the Eastern or Central Time Zone to be considered for this opportunity.
Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.
Scheduled Weekly Hours
40Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.Application Deadline: 10-07-2026About us
About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Skills Required
- 7+ years of experience in provider contracting, provider network management, healthcare operations, healthcare consulting, or related healthcare strategy roles
- 3+ years of project, program, or people leadership experience
- Strong understanding of provider network operations, provider contracting strategy, healthcare delivery systems, and payer-provider relationships in a Medicare Advantage and/or Medicaid environment
- Experience leading large-scale, cross-functional initiatives across multiple business areas
- Experience influencing leaders and driving results in a matrixed environment without direct authority over execution teams
- Experience using data and analytics to drive business decisions and executive-level recommendations
- Ability to communicate effectively with senior leaders and executive stakeholders
- Ability and willingness to travel up to 10%
- Residence within the Central or Eastern Time Zone
- Bachelor's degree
- Experience navigating complex regulatory, operational, and member experience considerations within a health plan environment
Humana Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Humana and has not been reviewed or approved by Humana.
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Healthcare Strength — Medical, dental, vision, supplemental health, and long-term care insurance are offered alongside on-site/virtual wellness resources and weekly paid well-being time, indicating a whole-person focus.
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Leave & Time Off Breadth — Paid PTO and holidays, volunteer time, and formal leave options such as parental and caregiver time provide broad time-away support. Adoption assistance and lactation rooms extend coverage for key life events.
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Retirement Support — A 401(k) with company match anchors long-term savings. Employer-matched emergency savings programs complement retirement planning.
Humana Insights
What We Do
At Humana, our cultural foundation is aligned to helping members achieve their best health by delivering personalized, simplified, whole-person healthcare experiences. Recognizing healthcare needs continue to evolve for each person, for each family and for each community, Humana continuously creates innovative solutions and resources that help people live their healthiest lives on their terms –when and where they need it. Our employees are at the heart of making this happen and that’s why we are dedicated to building an organization of dynamic talent whose experience and passion center on putting the customer first.
