Principal, Program Manager (Portfolio Manager)

Posted 21 Hours Ago
Be an Early Applicant
2 Locations
In-Office
140K-249K Annually
Senior level
Cloud • Fintech • HR Tech
The Role
The role involves managing BT portfolio operations, implementing change, and improving processes. Responsibilities include alignment with partners, driving innovation, and managing resources while ensuring metric tracking for success.
Summary Generated by Built In

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

Business Technology (BT) in Workday continues its mission to deliver unparalleled value to our business partners and customers. The team of portfolio leads work with stakeholders within BT and outside to define, align on, and implement the strategic programs and operations. The team is also responsible for standardizing program methodologies, tools, and operations/metrics across the BT organization to provide a unified experience to business stakeholders and customers.

About the Role

The BT team is looking for an experienced Portfolio Operations professional to join the team. The ideal candidate will work across functional areas with business partners and will have a proven ability to implement change within a large scale organization. They will be responsible for managing the BT portfolio of work and capacity management. This role also focuses on identifying areas of improvement in existing processes and on removing portfolio roadblocks.

They are the organization’s expert on navigating operating model processes, including capacity and dependency management. They oversee operational process excellence from planning to commitment and are an invaluable resource to teams navigating these processes for the first time. They establish strong relationships with peers and influence future process improvements. We are looking for someone who is detail-oriented, organized, analytical, able to multitask across competing priorities and passionate about helping others. 

Key Responsibilities
  • Ensure alignment with portfolio management and partners in the portfolio management process including intake, prioritization, and status reporting. Ensure new requests are surfaced at the appropriate time in the planning cycle, and facilitate processes that allow the review and prioritization of those requests as well as monitoring of active requests until they are committed or deferred.

  • Champion a culture of innovation, experimentation, continuous learning and encourage teams to embrace new technologies, processes, and practices to improve efficiency and get results.

  • Collaborate with cross-functional teams, business partners, customers and executives to drive continuous improvement, transparency, and collaboration.

  • Orchestrate and lead business partner relationship improvement initiatives including QBPRs 

  • Lead BT portfolio management to ensure standard operating and reporting practices across BT towers

  • Liaise with the BT portfolio management to enable centralized resource management.  Enable standardized and flexible capacity planning and management.

  • Establish and maintain Key Performance Indicators (KPI's) to measure the success and effectiveness of the product operating model transformation efforts and provide regular reports and updates to leadership. In addition, be responsible for  your tower’s OKR process. 

  • Use a data-driven approach to see opportunities and roadblocks and to mitigate risks to transformation efforts. Work with teams to develop effective solutions to overcome challenges.

  • Principal level understanding of operating model methodologies, tools, and standard processes, and stay up-to-date on industry trends and developments.

  • Define & implement comprehensive operational cadence aligned to Workday’s annual cadence & other key team members, including partnering with the BT PMO on Annual planning

  • Partner with leaders to assess existing processes and programs; find opportunities to redesign and take action to unlock value and drive organizational health

  • Support and/or execute key employee & leadership meetings, including All Staff Meetings, Quarterly Business Partner Reviews, Leadership Offsites, etc. 

  • Partner with Leadership to handle the budget on an ongoing basis

About You

Basic Qualifications
  • 10+ years of experience in product or engineering organizations with a demonstrated ability of successfully leading transformation efforts in large organizations.

  • 5+ years of experience with Program Management, relationship management, and organizational change skills, including experience working with multiple partners

Other Qualifications
  • Strong leadership, coaching, and communication skills, with the ability to effectively influence and collaborate with cross-functional teams, stakeholders, and executives.

  • Proven ability to synthesize information and see the big picture while efficiently handling details

  • Program Management, relationship management, and organizational change skills, including experience working with multiple partners.

  • Expertise with collaboration tools (i.e. G-Suite, Zoom, Slack, Miro) and Agile tools such as Jira and Confluence

  • Knowledge of Agile frameworks such as Scrum, Kanban and Lean, and experience implementing Agile practices and methodologies across multiple teams and departments

  • Ability to analyze data to provide meaningful insights that can be translated into action

  • Independently capable of seeking information, solving conceptual problems, corralling resources, and delivering results.

  • Excellent project management skills with the ability to build and implement actionable plans with detailed timelines and to manage multiple priorities and projects in a fast-paced environment.

  • Effective meeting management, presentation, and written / verbal communication skills

  • Enthusiastic self-starter who is a logical, analytical thinker and creative problem solver

  • Agile certification such as Professional Scrum Master (PSM), Certified Scrum Master (CSM) or Certified Scrum Product Owner (CSPO) certification is a plus.

  • Ability to influence others to achieve results

  • Results-oriented, self-directed, inquisitive, and entrepreneurial-minded

  • Strength in facilitating workshops, seeking input, and storytelling

  • Affinity for technology and innovation, and comfortable in a fast-paced environment

  • Business operations, or business planning function at a large enterprise company/firm


Workday Pay Transparency Statement

The annualized base salary ranges for the primary location and any additional locations are listed below.  Workday pay ranges vary based on work location. As a part of the total compensation package, this role may be eligible for the Workday Bonus Plan or a role-specific commission/bonus, as well as annual refresh stock grants. Recruiters can share more detail during the hiring process. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. For more information regarding Workday’s comprehensive benefits, please click here.

Primary Location: USA.CA.Pleasanton


 

Primary Location Base Pay Range: $166,100 USD - $249,100 USD


 

Additional US Location(s) Base Pay Range: $140,200 USD - $249,100 USD


Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

Pursuant to applicable Fair Chance law, Workday will consider for employment qualified applicants with arrest and conviction records.

Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

At Workday, we value our candidates’ privacy and data security.  Workday will never ask candidates to apply to jobs through websites that are not Workday Careers. 

  

Please be aware of sites that may ask for you to input your data in connection with a job posting that appears to be from Workday but is not.

  

In addition, Workday will never ask candidates to pay a recruiting fee, or pay for consulting or coaching services, in order to apply for a job at Workday.

Top Skills

Confluence
Google Suite
JIRA
Miro
Slack
Zoom
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The Company
HQ: Pleasanton, CA
14,894 Employees
Year Founded: 2005

What We Do

Workday is a leading provider of enterprise cloud applications for finance, HR, and planning. Founded in 2005, Workday delivers financial management, human capital management, and analytics applications designed for the world’s largest companies, educational institutions, and government agencies. Organizations ranging from medium-sized businesses to Fortune 50 enterprises have selected Workday.

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