Principal Program Manager- Identity & Trust

Posted 25 Days Ago
Be an Early Applicant
2 Locations
In-Office
168K-210K Annually
Senior level
eCommerce • Fintech • Payments • Software • Financial Services
We provide trusted digital financial services to our customers and recipients in over 170 countries across the globe.
The Role
Owns end-to-end verification control programs across products and geographies. Responsibilities include designing and testing first-line-of-defense controls, assessing effectiveness, supporting transaction monitoring and incident response, using automation and AI, translating risk insights into technical requirements, maintaining audit readiness, and leading initiatives across verification, sanctions, and FinCrime programs. The role partners extensively with product, engineering, analytics, compliance, and operations teams.
Summary Generated by Built In

Job Description:

At Remitly, we believe everyone deserves the freedom to access, move, and manage their money wherever life takes them. Since 2011, we've tirelessly delivered on our promise to customers sending money globally, providing secure, simple, and reliable ways to manage their money, ensuring true peace of mind. Whether it's supporting loved ones back home, growing a business across continents, or pursuing new opportunities abroad, we're not just here to move money— we're here to move our global customers forward.
We're looking for builders, reimaginers, and global thinkers who want to work at the intersection of technology, trust, and transformation. If that's you and you're ready to do the most meaningful work of your career—we invite you to join over 2,800 passionate Remitlians worldwide who are united by our vision to transform lives with trusted financial services that transcend borders.

About the Role:

We are looking for a Principal Program Manager, Technical to join our Verification Program team within the Identity & Trust organization. In this role, you will own and drive programs that strengthen Remitly’s verification controls across products and geographies. You will ensure that first line of defense (FLOD) controls are effective, auditable, and scalable as we expand into new markets and product offerings such as wallets and lending.

This is a high-impact, high-autonomy role for a principal program manager who thrives in ambiguity, can connect technical systems to regulatory intent, and builds clarity across product, engineering, compliance, and operations stakeholders. You’ll be part of a small but highly technical team responsible for embedding robust FinCrime controls that protect our customers and ensure compliance with regulatory expectations, providing continuity for incident response, new product design, and audit and exam readiness.

You will report to the Head of Verification Program Management and work closely with stakeholders across Product, Engineering, Analytics, and Compliance.

You Will:

  • Lead end-to-end verification control lifecycle management, including rule design, FLOD testing, and control effectiveness reviews.
  • Partner with product stakeholders on control design for new products and initiatives
  • Serve as an expert on transaction monitoring, maintaining continuity for incident response, audit requests, and new product risk assessments.
  • Leverage automation and AI tooling throughout the control lifecycle, including gathering industry insights, recommending enhancements and gathering data. Build repeatable processes, with review gates to ensure quality
  • Translate verification risk insights into business and system requirements, partnering with compliance, product, and engineering to operationalize scalable solutions.
  • Drive and maintain audit and exam readiness, ensuring evidence documentation, traceability, and control mapping for all new verification capabilities.
  • Lead cross-functional initiatives spanning Verification, Transaction Monitoring, and Sanctions programs to close regulatory gaps and streamline FLOD testing.

You Have:

  • 8+ years of experience in program management or risk control ownership within AML, FinCrime, or regulatory programs (preferably payments or remittances).
  • Deep understanding of AML and related control systems (screening, document validation, sanctions rules, etc.).
  • Strong familiarity with audit, regulatory reporting, and control documentation practices.
  • Technical fluency, with ability to collaborate with engineering
  • Ability to context-switch across product, compliance, and operational domains and provide structured clarity in ambiguous situations.
  • Advanced skills and comfort analyzing operational, customer cohort and risk control data.
  • Excellent communication and stakeholder management skills across global time zones.
  • Bachelor’s degree or equivalent experience in business, risk management, or related field (CAMS or similar certification preferred).
  • Prior experience with fintech, payments, or remittance products strongly preferred.

Compensation Details. The starting base salary range for this position is typically $168,000 -$210,000. In the U.S., Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Connected Work Culture: Driving Innovation, Together
At Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture fosters dynamic in-person collaboration, where ideas ignite and challenging problems find solutions faster.
Under the Company's current hybrid-work expectations, employees in this position work onsite Tuesday through Thursday each week. Additional onsite attendance may be required based on business needs, and the Company may modify its hybrid-work expectations from time to time. These intentional in-office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.


Remitly is an Equal Opportunity Employer. Equal employment opportunity has been, and will continue to be, a fundamental principle at Remitly. We are committed to nondiscrimination across our global organization and in all of our business operations. Employment is determined based upon personal capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including a woman's potential to get pregnant, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability (including the use of a trained dog guide or service animal), HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Remitly is an E-Verify Employer


Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Skills Required

  • 8+ years of experience in program management or risk control ownership within AML, FinCrime, or regulatory programs
  • Experience preferably in payments or remittances
  • Deep understanding of AML and related control systems, including screening, document validation, and sanctions rules
  • Strong familiarity with audit, regulatory reporting, and control documentation practices
  • Technical fluency and ability to collaborate with engineering teams
  • Ability to work across product, compliance, and operational domains and provide structure in ambiguous situations
  • Advanced skills analyzing operational, customer cohort, and risk control data
  • Excellent communication and stakeholder management skills across global time zones
  • Bachelor's degree or equivalent experience in business, risk management, or a related field
  • CAMS or similar certification
  • Prior experience with fintech, payments, or remittance products

What the Team is Saying

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Remitly Compensation & Benefits Highlights

  • Parental & Family Support — Parental leave is described as generous, with up to 12 weeks of paid maternity and paternity leave noted alongside broader paid family/medical leave. Family-forming support and parenting resources are also highlighted across benefits materials.
  • Leave & Time Off Breadth — Paid time off is described as flexible or unlimited, with paid holidays and wellness days contributing to strong time-off coverage. Descriptions consistently highlight PTO breadth, though labeling (flexible vs. unlimited) varies by source.
  • Equity Value & Accessibility — Compensation commonly includes equity and access to an Employee Stock Purchase Plan, indicating accessible ownership opportunities. Company materials and benefits listings emphasize equity as a standard part of total rewards.

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The Company
HQ: Seattle, WA
2,800 Employees
Year Founded: 2011

What We Do

Since 2011, Remitly has been tirelessly delivering on our promises to our customers sending their hard earned money home. Today, we are incredibly proud to have served millions of customers globally. We strive daily to meet our promise to our customers by building peace of mind into everything we do. Join over 2,700 employees across 10 offices who are growing their careers while having a positive impact on people globally.

Why Work With Us

We are united through our vision to transform lives with trusted financial services that transcend borders. We accomplish our vision by relentlessly focusing on culture via our cultural values. That starts with putting customers at the center of everything we do, and includes investing in the growth & development of our team.

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Remitly Teams

Team
Product & Tech
About our Teams

Remitly Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Our best work begins in moments when ideas spark, when we are deeply connected, and when we’re moving fast to solve challenging customer problems. These moments shape our culture. Our guidance is to committing to 3 days a week in the office.

Typical time on-site: 3 days a week
HQSeattle, WA
United Arab Emirates
Amsterdam, NL
Arlington, VA
Cork, IE
Kraków, PL
London, GB
Managua, NI
Manila, PH
New Westminster, BC
Spokane, WA
Tel Aviv-Yafo, IL
Learn more

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