Senior Solutions Architect – Hospitality

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3 Locations
In-Office or Remote
Information Technology • Software • Travel
The Role

Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel. 

Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.

Simply put, we connect people with moments that matter.

Hospitality Solutions serves hoteliers around the globe with the industry’s most innovative and comprehensive suite of technology services and products. Our solutions empower hotels and hotel chains to deliver true hospitality reliably and at scale, improving guest experience throughout the traveler journey. 

Our team is comprised of the hospitality industry’s most innovative and entrepreneurial leaders, and together we form the fastest growing business unit of a $4B+ global technology company. Candidates who join our team must thrive in fast-paced, entrepreneurial environments and be committed to serving the needs of our hospitality customers around the globe. If this sounds like you, we would welcome the opportunity to get to know you better. 
 

Position Summary 

 

The Solutions Engineering organization at Sabre Hospitality Solutions (SHS) is responsible for defining and designing a value proposition to achieve high-level business outcomes for our customers. They are consultative in their approach and product/technical experts, partnering with Sales and Account Management teams to ensure the best possible solution is presented to customers and prospects. They orchestrate their efforts to find an optimal product solution which ensures maximum alignment between SHS capabilities and customer business goals. 
 

The Senior Solutions Architect - Hospitality is a technical and business expert who will partner with other internal SHS resources to sell to and support Enterprise and strategic Accounts. The Senior Solutions Architect - Hospitality performs the role of a Solutions Architect and owns the technical activities required throughout the engagement cycle from creating highly engaging presentations, value-based demonstrations, collaborating on complex technical solutions, managing technical & business resources, to developing & running POCs through deal execution. They develop architecture presentations and ROI models to assist the teams. This role, works with customers to design and execute on complex cross-functional solutions that drive revenue, shortens the product time to market, and reduces costs. 

 

Key Responsibilities 

  • Leads development of a strong customer fact base through our Discovery process, including business strategy, technical/infrastructure capabilities and requirements, organizational capabilities and constraints 

  • Identifies possible solutions to customer needs, develops and proposes the optimal solution including product combinations, configurations, third-party technology partnerships, and product enhancements, if applicable 

  • Collaborates with Solutions Engineers to documented solution design through our Blueprint process 

  • Participates in the review and response to complex sales opportunities and RFIs / RFPs / RFQs 

  • Engages from prospecting and qualification through implementation, owning creation of the technical elements of the solution proposal for Enterprise and Strategic customers 

  • Architects solutions, oversees implementation and consults with customers so that they achieve their desired business outcome and capitalize on their investment in our solutions 

  • Understands the full functional and technical stack of Hospitality Solutions and how they integrate with other internal and external systems 

  • Follows industry trends and direction to shape engineering and product priorities, and regularly evangelize SHS's solutions and roadmaps 

  • Is a thought-leading technical & business expert with customers at industry conferences and with industry press and analysts 

  • Collaborate with Sales and Account Management Leadership to achieve sales and customer retention goals 

  • Is responsible for providing consulting support to analyze, diagram, and propose technical solutions for SHS or customer business cases 

  • Participates in responses to customer risk, security, and compliance assessments 

 

Key Knowledge and Skill Requirements  

  • Strong analytical and problem-solving skills 

  • Diverse experience in technical and architectural concepts including product development, platform operations, API integration and solution performance 

  • Experience working with sales leaders to build a competitive solution and value proposition 

  • Ability to lead or influence individuals or teams  

  • Demonstrated ability to develop and foster strong customer relationships 

  • Ability to sell the vision of our platform and solution 

  • Strong verbal, written and presentation skills 

  • Creative thinker and problem solver 

  • Strong interpersonal, negotiation and communication skills 

  • Process oriented yet entrepreneurial 

  • Self-motivated, results-oriented professional with sales mindset 

 

Qualifications / Experience 

  • 8+ years of consulting, solutioning or professional services experience with enterprise SaaS solutions 

  • Four-year college degree, Bachelors/Master’s degree in Engineering preferred (or additional relevant experience in a related field) 

  • Experience in Hospitality or Travel Distribution industry  

  • Experience working with C-suite level stakeholders 

  • Strong business acumen and situational awareness 

  • Tech savvy 

  • Strong working knowledge of SynXis CR products 

  • Proficient working knowledge of SOAP and REST APIs and other web services 

  • Relational or non-relational database query experience 

  • Must be familiar with Microsoft Office/365  

 

‘Nice to have’ skills: 

  • Salesforce 

  • MS Visio 

  • Cloud Experience – AWS, GCP 

  • Software Development experience working in an Agile scrum environment 

  • Solid understanding of Software Development Life Cycle  

  • Proficient with HTNG and OpenTravel Alliance industry standards 

We offer the following exciting benefits:

•    Very competitive compensation 
•    Generous Paid Time Off (5 weeks PTO your first year!) 
•    4 days (one day/quarter) of Volunteer Time Off (VTO) 
•    We offer a comprehensive medical, dental and Wellness Program 
•    12 weeks paid parental leave 
•    An infrastructure that allows flexible working arrangements 
•    Formal and informal reward, recognition and acknowledgement programs 
•    Lots of fun and engaging employee development events 

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at [email protected].

Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW

#LI-Remote#LI-TJ1

Sabre Corporation Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sabre Corporation and has not been reviewed or approved by Sabre Corporation.

  • Leave & Time Off Breadth Time off is expansive, with five weeks of PTO from day one, eight paid holidays, floating holidays, and a companywide year‑end break. Paid volunteer time further broadens available leave.
  • Parental & Family Support Parental leave provides 12 weeks fully paid for birth or adoption, complemented by generous bereavement leave up to 15 paid days. Disability coverage and dependent eligibility to age 26 reinforce family support.
  • Retirement Support A 401(k) with a strong company match underpins long‑term savings. This foundation strengthens overall financial security alongside core benefits.

Sabre Corporation Insights

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The Company
HQ: Southlake, TX
8,150 Employees

What We Do

We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry. Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions. Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives. Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry. We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few. Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology. We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”

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