Principal Product Support Specialist

Posted 7 Hours Ago
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Brisbane, Queensland, AUS
In-Office
Expert/Leader
Aerospace • Information Technology • Software • Cybersecurity • Design • Defense • Manufacturing
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The Role
Leads the design, development, and maintenance of Integrated Logistics Support and Support System solutions for Boeing Defence Australia’s Battlespace Communications Systems programs. Responsibilities include defining support requirements, developing ILS plans, overseeing Integrated Product Support strategies, aligning mission and support system designs, improving support tools, and mentoring technical teams. The role requires extensive experience with ASDEFCON acquisition programs, technical leadership, ILS planning, reporting, and relevant logistics support standards.
Summary Generated by Built In
Job Description
At Boeing, we innovate and collaborate to make the world a better place. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.
About Boeing Defence Australia
Boeing Defence Australia is shaping the future of multiple air, land and sea platforms delivering critical capability for the Australian Defence Force. Joining us is a chance to make your mark, working with a diverse team that is united in pushing the boundaries of imagination and excellence.
We currently employ more than 2,500 people across 14 sites in Australia and three international locations and have a range of opportunities available as we plan for future growth.
The opportunity
Boeing Defence Australia is seeking a P4 Principal Product Support Specialist to support the delivery of the Battlespace Communications Systems (BCS) franchise.
Reporting to the BCS Product Support Development manager you will work within the Battlespace Communications Systems Enterprise to lead the design, development and maintenance of Support System solutions for Boeing Defence Australia (BDA) programs. The successful candidate for this role will become an Integrated Logistics Support Lead for a BCS Program. Demonstrated experience coordinating Integrated Logistics Support solutions for ASDEFCON Acquisition programs is required for this role.
Responsibilities
The Principal Product Support Specialist provides subject matter expertise to BCS Program Managers, Integrated Product Team Leads, and Product Support team members for all aspects of the Support System from acquisition through disposal. This role will provide expertise in Support System design and optimisation opportunities and support BDA's demonstrated pedigree in designing, developing, and evolving complex sovereign communications systems.
Key responsibilities include:• Define support requirements, including costs, technical objectives, definitions, statement of work breakdowns, reports, master schedules, program implementation, and integration plans.• Undertake the development, technical review, and implementation of Integrated Logistics Support (ILS) program plans.• Oversee the implementation of effective BCS product support strategies that address all Integrated Product Support (IPS) elements to meet customer material and system readiness objectives. • Work in partnership with the BCS Chief Engineers, Integrated Product Teams (IPTs), and Program Managers to ensure Mission System Design is aligned with an effective Support System. • Identify and implement Support System tools to optimise work performance while fulfilling customer requirements.• Mentor and train BCS Enterprise Integrated Product Support team members, ensuring quality checks and process improvements.
To be successful you will be able to demonstrate:• Minimum of 10 years' demonstrated in complex Integrated Logistic Support or Support System environments.• Formal qualifications or significant demonstrated experience in leading and delivering successful logistics/support systems analysis for major ASDEFCON Acquisition programs.• Demonstrated technical leadership qualities, and the ability to provide technical guidance to several technical teams representing multiple skill areas. • Strong communication and interpersonal skills and demonstrated ability to engage, influence and negotiate with a wide range of internal and external stakeholders and customers.• Experience in the estimating, planning, managing and reporting progress of Integrated Logistics Support work scope is essential.• Experience working with Integrated Logistics Support standards; for example, MIL-STD-1388, DEF (AUST) 5691/5692, and GEIA-STD-0007C Logistics Product Data is desirable.• Eligibility for an Australian Government Security Vetting Agency (AGSVA) Defence Security Clearance.• Current Australian Citizenship.• This role is based in Brisbane
Benefits
We value the health and wellbeing of our employees and offer flexibility including working from home, compressed work weeks, and opportunities for part time arrangements, allowing you to balance your career with what is important to you outside of work.
Working within our team, you will have the opportunity to gain in-depth exposure across various exciting projects and build on your professional network with internal stakeholders and external partners in the industry. • We understand the importance of work-life balance and provide a mixture of flexible office and remote working options. • We will celebrate your successes and achievements with a formal reward and recognition program and through employee awards.• We value your professional development and will provide a vast range of formal and informal training, as well as assistance to further education.• We offer competitive salary packaging options and our Employee Incentive Program includes a bonus scheme and a wide range of corporate discounts. • As part of a global company, your career opportunities extend internationally.
Culture
BDA actively encourages applications from all members of society. We believe we are our best when our workforce reflects the diverse, talented and passionate communities in which we live and operate. We are committed to growing a diverse and inclusive workplace and recognise the strength this brings to our business.
We foster an environment where every team member can bring their whole selves to work, with equal opportunity for professional growth. Find your future with us.
If you are ready to join an innovative industry leader and would like to register your interest in working for Boeing, please click Apply Now.
Equal Opportunity Employer:
We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.
We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are proud members of the Valuable 500 and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Skills Required

  • At least 10 years of experience in complex Integrated Logistics Support or Support System environments
  • Formal qualifications or significant demonstrated experience leading logistics or support systems analysis for major ASDEFCON acquisition programs
  • Experience coordinating Integrated Logistics Support solutions for ASDEFCON acquisition programs
  • Demonstrated technical leadership and ability to guide multiple technical teams
  • Strong communication, interpersonal, stakeholder engagement, influencing, and negotiation skills
  • Experience estimating, planning, managing, and reporting Integrated Logistics Support work scope
  • Experience with MIL-STD-1388, DEF(AUST) 5691/5692, and GEIA-STD-0007C Logistics Product Data standards
  • Eligibility for an Australian Government Security Vetting Agency Defence Security Clearance
  • Current Australian citizenship
  • Ability to work in Brisbane

What the Team is Saying

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Boeing Compensation & Benefits Highlights

  • Retirement Support — Retirement benefits are often highlighted as a standout, featuring a notably generous company match with immediate vesting and options that can credit qualified student‑loan payments toward matching. External recognition and contract enhancements further underscore the strength of this area.
  • Healthcare Strength — Health coverage is described as comprehensive, spanning medical, dental, vision, disability, life insurance, and mental‑health resources, with virtual care and HSA options in some plans. Descriptions also point to affordability features and access to specialized support programs.
  • Parental & Family Support — Family supports include paid parental leave, adoption and surrogacy assistance, fertility benefits, and backup child and elder care resources. Coaching and related programs are available to help navigate family transitions.

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The Company
HQ: Arlington, VA
170,000 Employees
Year Founded: 1916

What We Do

A leading global aerospace company and top U.S. exporter, Boeing develops, manufactures and services commercial airplanes, defense products and space systems for customers in more than 150 countries. Our U.S. and global workforce and supplier base drive innovation, economic opportunity, sustainability and community impact. Boeing is committed to fostering a culture based on our core values of safety, quality and integrity.

Why Work With Us

Aerospace protects and connects people, enables economic growth and trade, provides humanitarian relief and allows for human exploration of space. Boeing collaborates globally to support responsible growth for our industry, and we invest in innovation that improves the efficiency and sustainability of air travel and our operations.

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