Principal Product Support Specialist

Posted Yesterday
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Maple Grove, MN, USA
Hybrid
101K-172K Annually
Senior level
Aerospace • Hardware • Information Technology • Security • Software • Cybersecurity • Defense
Where purpose connects.
The Role
Provides technical leadership for electronics troubleshooting, data acquisition system installation, test execution, data analysis, technical reporting, product assurance, audits, and customer technical support. The role requires hands-on work in manufacturing and fabrication environments, including system integration, assembly, testing, maintenance, and repair. Field assignments and 20–30% travel are required.
Summary Generated by Built In
Job Description
About the Role
Join the BAE Systems Minneapolis Weapon Systems Test Team as a Principal Product Support Specialist. In this role, you will be a technical linchpin, providing expertise in electronics systems for everything from cutting-edge prototypes to proven, fielded systems. We offer a culture of autonomy and trust, where self-starters are empowered to take ownership of their work and drive mission success. This position offers a 9/80 schedule with every other Friday off.
What You'll Do:
  • Solve Complex Problems: Use your analytical skills to identify technical hurdles and collaborate with stakeholders to implement robust solutions.
  • Technical Leadership: Lead the troubleshooting of high and low voltage electronics and the installation of sophisticated data acquisition systems.
  • Data-Driven Results: Execute test procedures, analyze critical data, and author the technical reports that guide our programs forward.
  • Quality Assurance: Champion product assurance initiatives and ensure success during internal and customer audits.
  • Customer Engagement: Act as a trusted advisor to customers, resolving technical challenges through clear and effective communication.
  • Physical Requirements: This role requires regular presence in a manufacturing or fabrication environment. The incumbent must be able to access and safely navigate production areas which may include climbing, kneeling, stooping, and working in confined spaces. Must also be able to comply with all requirements including the use of required personal protective equipment (PPE) in accordance with company policy.

Required Education, Experience, & Skills
  • Associate's Degree and 6+ years of defense-related experience in engineering, manufacturing, or field service or equivalent combination of education and experience.
  • Proven ability to take ownership, lead project teams and execute tasks independently.
  • Strong relationship management skills with the ability to communicate complex technical solutions to customers.
  • Ability to maintain an organized, meticulous approach within a highly dynamic environment.
  • Willingness to accept field assignments and travel 20-30% as required.
  • Proficiency in instrumentation/gauges and data acquisition (DAQ) systems.
  • Advanced verbal and written communication skills; proficient in MS Office (Excel, Word, PowerPoint).

Preferred Education, Experience, & Skills
  • Expertise in electrical/mechanical assembly, maintenance, and repair.
  • Hands-on experience in the integration, assembly, test, and checkout of complex systems.
  • Direct experience in weapons systems development.
  • Knowledge of precision machine tool processing and fabrication.
  • Experience with vehicle and powered equipment maintenance. #LI-Onsite #LI-JR1

Pay Information
Full-Time Salary Range: $101398 - $172377
Please note: This range is based on our market pay structures. However, individual salaries are determined by a variety of factors including, but not limited to: business considerations, local market conditions, and internal equity, as well as candidate qualifications, such as skills, education, and experience.
Employee Benefits: At BAE Systems, we support our employees in all aspects of their life, including their health and financial well-being. Regular employees scheduled to work 20+ hours per week are offered: health, dental, and vision insurance; health savings accounts; a 401(k) savings plan; disability coverage; and life and accident insurance. We also have an employee assistance program, a legal plan, and other perks including discounts on things like home, auto, and pet insurance. Our leave programs include paid time off, paid holidays, as well as other types of leave, including paid parental, military, bereavement, and any applicable federal and state sick leave. Employees may participate in the company recognition program to receive monetary or non-monetary recognition awards. Other incentives may be available based on position level and/or job specifics.
About BAE Systems Platforms & Services
BAE Systems, Inc. is the U.S. subsidiary of BAE Systems plc, an international defense, aerospace and security company which delivers a full range of products and services for air, land and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. Improving the future and protecting lives is an ambitious mission, but it's what we do at BAE Systems. Working here means using your passion and ingenuity where it counts - defending national security with breakthrough technology, superior products, and intelligence solutions. As you develop the latest technology and defend national security, you will continually hone your skills on a team-making a big impact on a global scale. At BAE Systems, you'll find a rewarding career that truly makes a difference.
The Platforms & Services (P&S) sector under BAE Systems, Inc does the big stuff: the armored combat vehicles, naval guns, missile launchers, and ship repair...just to name a few. Our employees take pride in the work they do and why they do it. They are on the front lines every day, building our products to protect the lives of those who serve. We may be biased, but we think P&S does some of the coolest work around, and we think you will too.

Skills Required

  • Associate's degree and 6+ years of defense-related experience in engineering, manufacturing, or field service, or an equivalent combination of education and experience
  • Ability to take ownership, lead project teams, and execute tasks independently
  • Strong relationship management skills and ability to communicate complex technical solutions to customers
  • Organized and meticulous approach in a dynamic environment
  • Willingness to accept field assignments and travel 20–30% as required
  • Proficiency with instrumentation, gauges, and data acquisition systems
  • Advanced verbal and written communication skills
  • Proficiency in Microsoft Office, including Excel, Word, and PowerPoint
  • Expertise in electrical/mechanical assembly, maintenance, and repair
  • Hands-on experience integrating, assembling, testing, and checking out complex systems
  • Direct experience in weapons systems development
  • Knowledge of precision machine tool processing and fabrication
  • Experience with vehicle and powered equipment maintenance

What the Team is Saying

BAE Systems, Inc. Compensation & Benefits Highlights

  • Healthcare Strength Benefits materials outline comprehensive medical, dental, and vision coverage alongside an EAP, fertility and transgender care, and HSA-compatible plans with employer HSA contributions noted for 2025.
  • Retirement Support A 401(k) plan with employer matching (varying by business unit) and added financial protections like life and accident insurance are consistently part of the package.
  • Parental & Family Support Paid parental leave from date of hire, adoption and surrogacy reimbursement, backup care, and caregiving resources signal robust support for families.

BAE Systems, Inc. Insights

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The Company
HQ: Falls Church, VA
40,000 Employees
Year Founded: 1999

What We Do

Improving the future and protecting lives is an ambitious mission, but it’s what we do. As a leading aerospace, defense, and security company, we work together to deliver a full range of products and services for air, land, space, and naval forces, as well as advanced electronics, security, information technology solutions and customer support services. How we work is rooted in purpose – a purpose to protect those who protect us, to unite our community of colleagues and customers, and to drive forward the growth and development of our exceptional team members. It's where purpose connects.

Why Work With Us

We believe your career should be filled with innovation and discovery. And that's exactly what you'll find at BAE Systems. As you work to develop the latest technology and defend national security, you will continually hone your skills and expand knowledge. On a sharp and collaborative team, you will be challenged – and supported – at every turn.

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About our Teams

BAE Systems, Inc. Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

As the work place continues to evolve, so do we. Remote and hybrid opportunities are available at BAE Systems depending on the nature of the role. Check your job requisition to learn more.

Typical time on-site: Not Specified
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