As our next Principal Product Manager, Consumer Product, you'll take full ownership of the homeowner experience across web and app, one of the most important levers we have for building the UK's most trusted home improvement marketplace. This is a role where your decisions will be felt by millions of homeowners every year: how they search, how they choose, how much they trust what they find. You'll set the vision, build the systems and raise the bar on quality, all while keeping the team moving at real pace.
Forget long lists, here’s what you’ll actually spend your time on:
Defining an ambitious, long-term vision for the Checkatrade consumer experience then turning it into a focused, deliverable roadmap that the team can actually execute against.
Setting and relentlessly defending the standard for what a best-in-class homeowner experience looks like, and holding the team accountable to it not just in theory, but in every shipped feature.
Partnering hand-in-hand with Engineering to break down the technical and organisational blockers that slow delivery owning the outcome, not just the spec.
Owning the full consumer funnel discoverability, conversion, trust, satisfaction and retention and using data, experimentation and insight to move the needle on all of it.
Building and raising the standards of a high-performing, cross-functional product team with clear ownership, a bias for action and an uncompromising eye for quality.
Acting as a visible custodian of quality across the organisation aligning the roadmap to commercial outcomes and championing the consumer at every level of the business.
It’s not about ticking every box. It’s about turning up curious, ready to crack on. You’ll do well here if you bring:
extensive experience in senior product roles, with full end-to-end ownership of a consumer-facing product at scale and a track record of experiences that real people love and that move conversion, engagement and retention.
Boldness and vision: the ability to articulate a clear, ambitious view of what the product should become (not just an incremental improvement plan) and bring people with you on that journey.
Execution edge: you actually ship. You drive delivery with Engineering, remove blockers, hold pace and don't let quality slip while doing it.
Deep analytical rigour and commercial fluency you use experimentation, funnel analysis and consumer insight to drive decisions, and you understand how product choices connect to revenue and long-term consumer lifetime value.
We believe great work deserves great rewards. Here’s just a taste:
Competitive salary + annual bonus
Employee Share Programme
Health, well-being and learning support
Gym membership, Smart Tech Scheme and Cycle Scheme
Birthday/Special day leave
Buy & sell holiday scheme
1 week’s paid charity leave and much more!
How we’ll get to know each other:Screening call with one of our Talent Acquisition Partners
1st stage interview with the hiring manager
2nd Stage interview with our Panel
Final stage interview includes a case study presentation with the Hiring manager & CEO
If this sounds like the place where you can do your best work, we’d love to hear from you, even if you don’t tick every box
Want to join our Talent Community and be one of the first to know about our vacancies? Register your interest on our Registration Form
About us
We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.
We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.
Skills Required
- 10+ years in senior product roles with full end-to-end ownership of a consumer-facing product at scale
- Proven track record of shipping consumer experiences that improve conversion, engagement, and retention
- Ability to define bold product vision and translate it into an executable roadmap
- Strong execution skills: drive delivery with Engineering, remove blockers, and maintain quality
- Deep analytical rigour: experience with experimentation, funnel analysis and using insights to drive decisions
- Commercial fluency: understand how product choices connect to revenue and lifetime value
- Experience building and leading high-performing cross-functional product teams
What We Do
Checkatrade is one of the UK’s top online marketplaces for home improvements and repairs. Our mission is to be the trusted foundation of every home by connecting people with trades and tools to make home improvements easy – because we believe safe and happy homes improve lives, support livelihoods, and build communities. From our humble beginnings in 1998 to becoming a national household name, we’re on an exciting journey. For more than 25 years Checkatrade has stood for reputation and raising standards – whether that is for our trade members, consumers, or our colleagues. We think big and are passionate about changing the face of home improvements and repairs. Today, we are a modern online marketplace and a force for good. We strive every day to support people to improve their homes and we don’t settle for the status quo – we are evolving, innovating, and growing. With generous investment from private equity partners Brookfield, we have an ambitious growth plan and a robust roadmap to get there. Led by our values – Be All In, Always Customer Obsessed, Get It Done, Be Bold, and Do The Right Thing – we are 500 high-performing individuals working across the UK, with high-spec offices in London and Portsmouth. We are here to be the best and inspire others to do the same, and to get there we need exceptionally talented, bright, and driven people – so if that sounds like you, you couldn’t join at a better time!
