Principal Product Manager

Who We Are

Tomo is a digital mortgage company on a mission to eliminate the greed and complexity in lending, helping homebuyers save thousands of dollars. Our AI-driven customer experience makes the lending process faster, less frustrating, and more affordable. By passing these savings directly to homebuyers, we eliminate excessive fees and inflated rates that cost Americans billions each year. Backed by top-tier venture investors, including Ribbit, Citi Ventures, NFX and Progressive Insurance, Tomo is poised to become one of the most valuable fintech startups of our generation.

As a Principal Product Manager, you are a driven, analytical, and strategic thinker who will thrive on teams that pivot quickly. You bring logic and creativity to your roadmap. You excel at solving complex problems and using quant/qual data. You’re not deterred by understanding the ins and outs of a regulated space. Along with all of this, you enjoy collaborating with internal stakeholders to improve customer outcomes.
This role is based in our Seattle, WA office Monday - Wednesday and remote optional Thursday & Friday.

The things you’ll be doing

• Ruthlessly advocate for your customers (internal and external) to identify opportunities and convert them into inspiring visions, strategies, roadmaps, and priorities

• Manage the product roadmap for your objective: diving into the blueprint for the product and addressing potential blockers in the product backlog

• Work with engineers, UX and data to develop new products that are effective in hitting a defined goal

• Build for internal and external customers, taking feedback from sales and operations.

• Manage stakeholders and know when to change your roadmap vs continuing forward

• Gets exec buy-in through a quarterly planning process on project initiatives

• Excellent collaboration and communication skills - leading execution across teams, influencing across organizations

• Work with both quantitative and qualitative data to help inform decisions and define the metrics that inform the success of your product

• Drive teams to ship product features on aggressive timelines

What you’ll bring (Qualifications and skills)

• 7+ years of product management experience launching new products with internal and external customers

• Led at least one 0→1 product initiative, delivering a net-new, “new-to-world” product

• Partnered extensively with cross-functional stakeholders, including Business and Marketing teams

• Conducted customer interviews and user testing to inform product decisions and validate solutions

• Owned products end-to-end, from concept through execution and full lifecycle management

• Demonstrated technical fluency, enabling creative problem-solving and effective collaboration with engineering teams

• Highly curious and collaborative, with a strong passion for working closely with teammates

• Skilled at navigating and enjoying complex logic, processes, and business requirements

• Excellent at giving and receiving feedback, ensuring a high bar for customer experience

• Proven ability to pivot quickly, iterating on product roadmaps based on post-launch data and insights

Employee Benefits

We strive to anticipate your needs in order for you to be a healthy, motivated, and happy team member. We provide a variety of competitive benefits including (but not limited to):

• Equity Ownership: All teammates receive stock options—we win together

• Comprehensive Medical, Dental, and Vision plans for you and your dependents with some plans 100% covered

• Work-life balance and a generous paid time off policy

• In order to support teammates who become parents, Tomo Mortgage provides paid parental leave

• 401(k) retirement plan