interface.ai is the industry's-leading specialized AI provider for banks and credit unions, serving over 100 financial institutions. The company's integrated AI platform offers a unified banking experience through voice, chat, and employee-assisting solutions, enhanced by cutting-edge proprietary Generative AI.
Our mission is clear: to transform the banking experience so every consumer enjoys hyper-personalized, secure, and seamless interactions, while improving operational efficiencies and driving revenue growth.
interface.ai offers pre-trained, domain-specific AI solutions that are easy to integrate, scale, and manage, both in-branch and online. Combining this with deep industry expertise, interface.ai is the AI solution for banks and credit unions that want to deliver exceptional experiences and stay at the forefront of AI innovation.
Role - Principal Product Manager
What You’ll Do
- Define product requirements based on market research and customer feedback (localization and new product/feature ideas)
- Create & communicate a clear vision for the products with all stakeholders
- Be in charge of competitor analysis, market analysis, product analysis, business cases, product evolution, and product roadmap
- Prioritize product rollout based on business impact
- Understand the metrics that govern the increase in consumer traffic and software adoption and constantly strive to improve upon these metrics
- Collaborate with the Engineering team and Product Managers on development activities
- Work closely with the Marketing and Sales team to implement product changes that will increase traffic and improve conversions
What You’ll Bring
- Passionate about the possibilities at the intersection of AI + Banking
- 10+ years of overall experience in Product Management or QA or Product Analyst (Developer turn Product Manager)
- Worked in a startup
- Comes from an engineering background, computer science (preferably)
- Excellent written and verbal communication skills, including technical writing and formal presentation skills
- Have deep empathy for our users and a desire to help them
- Ability to understand and analyze user needs and conduct market research
- Create and deliver on product vision, goal, strategy, and roadmap
- Ability to work with user interface designers and usability experts to define customer experience for all customer-facing features
- Ability to organize, manage, and prioritize tasks. Prior experience working with engineering through the complete technology product lifecycle.
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
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What We Do
interface.ai is an AI leader specializing in Intelligent Virtual Assistants for the financial sector. By integrating its deep banking domain understanding with AI, interface.ai is transforming interactions between banks, credit unions, their customers, and employees, leading the charge into the era of Interactive Intelligence for Banking. Unveiling interface.ai's New Product Suite Powered By Generative AI: Discover Sphere for Customers - an industry-first, ChatGPT-like universal channel revolutionizing banking through intelligent guidance, innovative plugins, and personalized AI assistance. Discover Sphere for Employees - an industry-first, ChatGPT-like universal channel that replaces 14-15 applications traditionally juggled by frontline staff, thereby enhancing frontline operations' efficiency by 10x. Learn more: https://interface.ai/solutions/sphere-generative-ai-assistant-chatgpt-for-creditunions-and-banks
