Principal Product Manager

Job Summary:

The Principal Product Manager will provide strategic leadership across a portfolio of Trellint citation management products, shaping a cohesive product vision and investment strategy that advances the company's position in parking enforcement and curbside management.
Reporting to the Head of Product, this highly visible role will combine deep industry expertise, market insight, and customer engagement to identify portfolio-level opportunities, guide product direction, and influence company priorities. The Principal Product Manager will work closely with Research & Development, Design, Customer Care, PMO, Sales, and Marketing to align the citation management products, resolve complex trade-offs, and translate long-term strategy into measurable business and customer outcomes. The role will serve as a product leader with customers, industry partners, and internal stakeholders.

Job Description:

The Role

The Principal Product Manager will provide strategic leadership across a portfolio of Trellint citation management products, shaping a cohesive product vision and investment strategy that advances the company's position in parking enforcement and curbside management.

Reporting to the Head of Product, this highly visible role will combine deep industry expertise, market insight, and customer engagement to identify portfolio-level opportunities, guide product direction, and influence company priorities. The Principal Product Manager will work closely with Research & Development, Design, Customer Care, PMO, Sales, and Marketing to align the citation management products, resolve complex trade-offs, and translate long-term strategy into measurable business and customer outcomes. The role will serve as a product leader with customers, industry partners, and internal stakeholders.

Responsibilities

Product Strategy & Vision

• Define and own the strategic vision, positioning, and multi-year roadmap for Trellint’s citation management products.
• Translate company strategy, market dynamics, and customer needs into clear portfolio priorities and investment recommendations.
• Identify opportunities for innovation and differentiation in the curbside management space.
• Establish measurable outcomes and success metrics for investments.

Strategic Execution & Governance

• Convert portfolio strategy into sequenced roadmaps, product initiatives, and clear decision frameworks.
• Balance growth opportunities, customer commitments, technical sustainability, and resource constraints across products.
• Guide product lifecycle decisions, including incubation, scaling, integration, modernization, and retirement.

Customer & Market & Industry Leadership

• Serve as a visible product leader with strategic customers, prospects, partners, and industry stakeholders.
• Apply deep knowledge of parking, curbside management, citation management, permit management, or municipal operations to anticipate market needs.
• Lead executive-level discovery, advisory discussions, roadmap reviews, and solution validation with customers.
• Synthesize market research, competitive intelligence, customer feedback, and product data into strategic recommendations.
• Represent Trellint at customer meetings, conferences, and other industry forums.

Cross-Functional Leadership

• Influence executive and functional leaders through clear product narratives, evidence-based recommendations, and transparent trade-offs.
• Align Research & Development, Design, Customer Care, PMO, Sales, Marketing, and Professional Services around product priorities.
• Support go-to-market strategy, demos, RFPs, proposals, pricing, and major customer pursuits with portfolio-level expertise.

Essential Skills and Experience

• 10+ years industry experience in parking, curbside management, or other municipal or government operations
• Strong strategic judgment and the ability to connect market insight, customer needs, technology choices, and business outcomes
• Executive presence and exceptional communication skills with customers, senior leaders, and cross-functional stakeholders
• Ability to lead through influence, navigate ambiguity, and resolve complex portfolio-level trade-offs
• Strong analytical skills and experience using market, customer, financial, and product-performance data to guide decisions
• Sufficient technical aptitude to shape platform strategy and collaborate credibly with architecture and engineering leaders
• Experience with product management tools (Jira, Pendo, Figma, etc.) preferred
• Able to travel up to 25% to attend onsite meetings and conferences and visit customers

About You

You are a visionary builder, strategic thinker, and customer advocate who thrives at the intersection of business goals, user needs, and technical possibilities. You excel because you are:

Enterprise-Minded: You optimize for the performance of the portfolio and company, not only an individual product.

Strategic and Foresighted: You anticipate market shifts, customer needs, and second-order implications before they become urgent.

Industry Credible: You bring informed points of view grounded in municipal operations and the curbside management market.

Influential and Visible: You communicate with confidence and credibility in executive, customer, and industry settings.

Decisive in Ambiguity: You create clarity, frame trade-offs, and make sound recommendations when information is incomplete.

Outcome-Oriented: You connect strategy to measurable customer and business results and hold teams accountable for learning and impact.

Collaborative Leader: You align diverse stakeholders, mentor others, and raise the quality of product thinking across the organization.

Worker Type:

Regular

Number of Openings Available:

1