Principal Product Manager (SMB)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Your Career

We are looking for a Principal Product Manager to join our Small Business security team. The ideal candidate will be a strategic leader, partnering with engineering to deliver cutting-edge AI-powered solutions to protect Small Businesses, with focus on financial fraud and scam protection. You will collaborate with marketing and sales to execute go-to-market strategies and establish yourself as a thought leader in the Small Business security space. As a Principal Product Manager, you will shape the next generation of solutions, enabling small business organizations to secure themselves from online frauds and scams with AI-driven capabilities.

Your Impact

• Define and drive the product vision, strategy, and roadmap for our security product line for SMBs, with a focus on using AI to solve financial fraud and scam challenges

• Conduct market research, competitive analysis, and customer feedback to inform product decisions for solutions that serve small businesses

• Collaborate with design and engineering teams to develop product prototypes and interfaces that simplify complex security management for small business owners

• Identify technology partners and drive integration - particularly with Fintechs, Payments and Banking institutions that serve Small Businesses 

• Work closely with data scientists and AI/ML engineers to develop and integrate detection algorithms 

• Create and maintain product documentation, including user guides, training materials, and release notes

• Monitor product performance and customer feedback to inform product improvements and updates 

• Work across functional agile teams (Engineering, UX, customer support, operations, finance, sales, and marketing)

• Drive joint sales and marketing models with cross-functional teams and partners.

Your Experience 

• BS/MS in Computer Science, Engineering, or a related field or equivalent military experience required.

• 7+ years in product management, with experience in financial fraud prevention highly preferred 

• Strong understanding of user experience design principles and methodologies, with a focus on simplification for SMB customers 

• Excellent communication and collaboration skills, with experience working with cross-functional teams

• Strong analytical and problem-solving skills, with experience using data to inform product decisions

• Experience working in an Agile development environment

• Experience launching products and services for small businesses (SMBs), especially in the cybersecurity or fintech space

• Demonstrable track record of success

The Team

To stay ahead of the curve, it’s critical to know where the curve is, and how to anticipate the changes we’re facing. For the fastest growing cybersecurity company, the curve is the evolution of cyberattacks, and the products and services that proactively address them. Our Product Management Team helps us do just that. 

Our organization and employees are committed to changing as rapidly as our industry’s threats do, and to do that, we need creative product teams to address emerging cyber threats. They provide the behind-the-scenes support for our products by being a source of information on our products for our systems engineers, staying on top of the environment we sell in, and helping implement product wide technical solutions based on our client’s feedback and needs. As threats and technology evolve, we stay ahead to accomplish our mission.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $166,000/YR - 268,500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes