Principal Product Manager - PSP and Platform Partnerships

JOB TITLE: Principal Product Manager - PSP and Platform Partnerships

LOCATION: Los Angeles, CA (Hybrid)

REPORTS TO: VP of Product

The Company:

Sunbit builds financial technology for real life. Our AI-native platform helps more people get to “yes” at the moments that matter with personalized offers, transparent terms, and no added consumer fees. In stores, practices and service centers across the country, Sunbit provides a fast, fair pay-over-time option. For everything else, the Sunbit Credit Card delivers a modern, no-fee credit experience managed in a powerful mobile app.

We are guided by people-centered values: Serve Others Before Self, Include Always, Connect Genuinely, Innovate for Good. These values shape how we build, how we support customers and merchants, and how we work with each other.

What makes Sunbit different is an AI-native infrastructure that runs through the full customer and merchant journey. Our interconnected AI systems power instant decisioning, streamline fraud checks with human-in-the-loop safeguards, and enable highly personalized offers at scale. The result is a quick, fair, and simple experience for consumers and merchants.

We pair this technology with inclusion and transparency. Sunbit delivers industry-leading approval rates — 90%+ in auto service and 85%+ in dental — while maintaining zero consumer fee-based revenue. It is a better way to serve people and merchants, proven at scale.

Today, Sunbit is available across a nationwide, in-person merchant network of 30,000+ locations spanning auto service centers, dental and optical practices, veterinary clinics, and other specialty services. We help teams say “yes” more often and help customers move forward with confidence.

Description of Role

We are seeking an experienced Principal Product Manager to drive the strategy and execution for our Payment Service Provider (PSP) and Platform Partnerships initiative. This is a high-impact, individual contributor role that requires a unique blend of deep product expertise, strategic vision, and exceptional execution and communication skills.

You will be instrumental in defining and delivering the integration of Sunbit's core platform with strategic partners, including payment processing platforms and external platforms who integrate with Sunbit throughout the customer's journey from service assessment, acceptance of service through payment.

This role requires tight collaboration and communication with executive teams across the company and with external partners, and a commitment to product management excellence and the ability to drive significant results for the business.

What You'll Do:

Strategic Partnership & Executive Communication:

• Act as the Product owner and strategic partner for platform and PSP integrations, driving alignment on product goals, delivery timelines, and business outcomes. 
• Present and articulate the product vision, strategy, and progress for major integration initiatives directly to executive leadership both internally and at partner organizations.
• Work closely with executive sponsors (e.g., C-level, VPs) and business development teams to evaluate and prioritize new partnership opportunities based on product feasibility and business impact.

Product Strategy & Roadmap (PSP & Integrations):

• Develop and drive the product vision, strategy, and roadmap specifically for our PSP, payment processing, and core platform integrations, ensuring alignment with overall company goals.
• Leverage deep domain, customer, and problem understanding alongside a strong grasp of the numbers to inform strategic decisions that maximize the performance of integrated platforms.
• Define and own the key performance indicators (KPIs) for platform integrations, driving operational accountability to ensure product initiatives directly contribute to top-line business metrics.

Hands-on Product Management:

• Act as a hands-on product manager for critical integration projects, owning the end-to-end product lifecycle from discovery and definition to launch and iteration.
• Define clear and detailed requirements, write user stories, manage backlogs, and work directly with engineering and design teams to deliver high-quality, scalable solutions.
• Ensure all product development adheres to relevant compliance and regulatory requirements within the fintech and payment processing industry.

Cross-Functional Collaboration:

• Work closely with engineering, operations, design, legal, and other stakeholders to ensure successful product development and go-to-market strategies for integrated platforms.
• Collaborate effectively with offshore development teams to ensure seamless execution of integration projects.

Domain Expertise:

• Possess a deep understanding of the fundamental drivers of the business, including in person services platforms, their payment processing flows, and their partner-facing technologies.
• Deeply understand partner requirements and the competitive landscape to identify new integration opportunities and drive platform innovation.

What You'll Bring:

• 5+ years of progressive product management experience, with a significant focus on B2B platform, payments, or complex system integrations.
• Proven success in an individual contributor role that requires direct and frequent interaction with executive teams for strategic alignment and reporting.
• Exceptional verbal and written communication skills, with a proven ability to articulate complex technical and business ideas clearly and concisely to both engineering and C-level audiences.
• Hands-on experience in driving product development from conception to launch, including defining requirements, writing user stories, and managing backlogs.
• Strong technical understanding with the ability to effectively communicate complex architectural details and trade-offs with engineering teams.
• Comfort and adaptability in a fast-paced, sometimes ambiguous environment, with a "can-do" attitude and a proactive approach to problem-solving.

Nice to Have:

• Demonstrated experience in the Fintech domain, with a strong understanding of payment processing platforms , regulatory requirements, and platform architecture.
• Vertical SAAS Platform experience
• Experience in a non-leadership Principal/Staff-level role within Product Management.
• Prior experience managing or integrating with major Payment Service Providers (PSPs).
• A strong understanding of UX/UI principles for B2B partner-facing tools.
• Bachelor's degree in a relevant field (e.g., Business, Computer Science, Engineering); MBA or advanced degree a plus.

Why Choose Sunbit? 

Sunbit is recognized as one of the fastest-growing and most admired fintech companies, earning honors from Inc. 5000 (four consecutive years), Forbes Fintech 50, Deloitte Technology Fast 500, Financial Times, and FinTech Breakthrough for its innovation and impact. The company has also been featured among Newsweek’s Most Loved Workplaces and CB Insights’ Unicorn Companies, reflecting a valuation of $1.1B.

People choose Sunbit for its people-first culture rooted in service, inclusion, and real-world impact. Powered by AI that helps people in life’s critical moments—offering high approvals, speed, and zero fees—Sunbit has achieved proven scale across tens of thousands of merchants and millions of transactions. Its fast, fair, and simple financial products empower consumers and partners alike through clarity and trust.

The Perks:

• Mission driven, empowered, and collaborative culture
• Competitive pay and stock options
• Unlimited PTO [Include in exempt roles only]
• Comprehensive health benefits (Medical, Dental, Vision, Life, EAP, Parental Leave, HSA, & more)
• Newly added HSA and Pet Insurance
• 401(k) with company match
• Cell Phone Stipend 
• Team-based strategic planning and ownership of deliverables

How We Pay:

• We believe in paying fairly and equitably based on a number of factors including but not limited to previous experience, relevant work history, interview performance, geographical location, internal equity, and expected level of ownership.
• We are targeting a salary of $190,000-$210,000 per year for this role
• This role will also be granted company equity via stock options

Cultural Competencies for Success at Sunbit:

• Serve others before self - Take responsibility for product outcomes, from strategy through execution.
• Own the impact - Collaborate transparently with teams and partners to align on shared goals.
• Connect genuinely -Build trusted, authentic relationships with merchants and internal teams
• Act fast -Make data-informed decisions quickly, iterate, and deliver value continuously.
• Include always - Collaborate across teams to deliver a seamless experience
• Innovate for good - Find smart ways to serve merchants and improve outcomes

Sunbit is an Equal Opportunity Employer. We strive to provide a professional & welcoming workplace for all employees.

Recruitment Fraud Disclaimer

We’ve been made aware of fraudsters impersonating Sunbit employees during the hiring process. Please note that all official communication will come from an @sunbit.com email address or directly via LinkedIn. We will never ask for your age, Social Security number, bank account details, payment of any kind, or other unrelated personal information during the application process.

Our hiring process always includes interviews, either by phone, zoom, or in person, before any offer is made. If something feels suspicious, please contact us at [email protected] to confirm.



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