Principal Product Manager, HTS API Marketplace

About the Role

We are seeking an exceptional Principal Product Manager to build the HTS API Marketplace — the commercial and developer-facing layer through which enterprise partners access Hopper's lodging and cars capabilities.

This is a true 0-to-1 role. You will be the person who defines what it is: how capabilities are packaged and priced, how partners discover and integrate them, and how the marketplace evolves as a platform business. The underlying technical capabilities — connectivity orchestration, pricing and sort, content mapping, the extranet — are owned by dedicated capability teams. Your job is to work closely with those PMs to understand, package, and commercially expose those capabilities as coherent, enterprise-grade API products.

We expect this PM to move fast and build scrappily. You should be comfortable using AI tools and vibe coding to prototype workflows, mock APIs, and test partner experiences before handing off to engineering. The best candidate will reach for a prototype before a PRD.

You will partner with Engineering, Data Science, Commercial, Finance, and Supply — and coordinate tightly with other PMs across the organization — to bring the marketplace from concept to a revenue-generating platform.

This is a fully remote role.

What would your day-to-day look like:

• Define what the HTS API Marketplace is: how capabilities are structured, packaged, and priced across a portfolio spanning HTS Connect, Search Polygons, Autocomplete, Ranking, Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing, Extranet, Taxes, and Custom Deals Engine.

• Coordinate with capability PMs — who own the underlying technical systems — to understand each capability's roadmap, constraints, and customization surface, and translate that into externally-consumable API products.

• Own the commercial model for the marketplace: platform vs. variable fee decisions, take rate structure per capability, enterprise packaging, and the custom deals framework for large partners with differentiated customer segments.

• Build the developer and partner experience from scratch: API specifications, partner onboarding flows, documentation standards, sandbox environments, and integration tooling that minimizes time-to-first-value.

• Use AI tools and rapid prototyping to test ideas quickly — mock API responses, prototype partner portals, simulate pricing and ranking configurations — before committing engineering resources.

• Establish the go-to-market motion for the marketplace: work with Commercial to identify the right partners for each capability, sequence launches, and define what a successful commercial rollout looks like.

• Own the marketplace revenue P&L: model and track GBV, take rate, and per-capability unit economics in partnership with Finance.

• Set the sequencing and prioritization across all capabilities — from in-progress work (HTS Connect, Taxes) through scoping-stage products (Content & Property Mapping, Room Mapping, Deduplication/Auction, Pricing) to capabilities not yet started (Search Polygons, Autocomplete, Ranking, Extranet, Custom Deals Engine).
  

An ideal candidate has:

• 7+ years of Product Management experience, with at least one 0-to-1 product you built from concept to commercial launch.

• Demonstrated experience building developer-facing or B2B marketplace products, including ownership of API product design, developer experience, and commercial packaging for enterprise customers.

• AI-native working style: you use LLMs and vibe coding as first-line tools for prototyping, not as novelties. You have built working demos, mockups, or proof-of-concepts using AI before handing work to engineering.

• Strong understanding of marketplace economics: take rates, supply-side incentives, demand-side optimization, and the design of platform vs. variable commercial models.

• Ability to coordinate effectively across multiple product teams — you can synthesize roadmaps, surface dependencies, and drive cross-team alignment without owning the underlying engineering.

• Experience working with external enterprise partners: translating commercial needs into product requirements and managing partner expectations through multi-phase rollouts.

• Strong fluency with SQL and large-scale transactional or operational datasets.

• Exceptional written and verbal communication, including the ability to write crisp API and product documentation.

Bonus:

• Experience in travel commerce (lodging, cars, flights) or adjacent industries such as fintech, ads, or marketplace infrastructure.

• Background in connectivity, distribution, or supplier technology (GDS, channel managers, OTA APIs).

• Prior experience in Engineering, Data Science, or a technical role.

• Familiarity with auction or deduplication mechanics, dynamic pricing systems, or recommendation and ranking models.
  

• Well-funded and proven startup with large ambitions, competitive salary and the upsides of pre-IPO equity packages.

• Unlimited PTO.

• Carrot Cash travel stipend.

• Access to co-working space on demand through FlexDesk AND Work-from-home stipend.

• Please ask us about our very generous parental leave, much above industry standards!.

• Entrepreneurial culture where pushing limits and taking risks is everyday business.

• Open communication with management and company leadership.

• Small, dynamic teams = massive impact.

• 100% employer paid Medical, Dental and Vision coverage for employees.

• Access to Disability & Life insurance.

• Health Reimbursement Account (HRA).

• DCA/ FSA and access to 401k plan.

More about Hopper

At Hopper, we are on a mission to become the leading travel platform globally – powering Hopper’s mobile app, website and our B2B business, HTS (Hopper Technology Solutions). By leveraging massive amounts of data and advanced machine learning algorithms, Hopper combines its world-class travel agency offering with proprietary fintech products to bring transparency, flexibility and savings to travelers globally. We have developed several unique fintech solutions that address everything from pricing volatility to trip disruptions – helping people travel better and save more on their trips.

The Hopper platform serves hundreds of millions of travelers globally and continues to capture market share around the world. he Hopper app has been downloaded over 120 million times and has become largely popular among younger travelers – with 70% of its users being Gen Z and millennials.

While everyone knows us as the Gen Z and Millennial travel app, Hopper has evolved to become much more than that. In recent years, we’ve grown into a travel fintech provider, commerce platform, and global travel agency that powers some of the world’s largest brands.

Through HTS, our B2B division, the company supercharges its partners’ direct channels by integrating our fintech products on their sites or powering end-to-end travel portals. Today, our partners include leading travel brands like Capital One, Nubank, Air Canada, and many more.

Here are just a few stats that demonstrate the company’s recent growth:

Billions of dollars worth of travel and travel fintech are sold through Hopper and HTS’ channels every year.

Our fintech products – including Cancel for Any Reason and Flight Disruption Assistance – have exceptionally strong CSAT because the terms are always clear, and customers receive instant, no-questions-asked resolutions.

Almost 30% of our app customers purchase at least one fintech product when making a booking; and consumers are 1.6x more likely to repurchase if they add fintech to their booking vs if they booked just travel.

Given the success of its fintech products, Hopper launched a B2B initiative, HTS (Hopper Technology Solutions), which represents more than 75% of the business.

Through HTS, any travel provider (airlines, hotels, banks, travel agencies, etc.) can integrate and seamlessly distribute Hopper’s fintech or travel inventory on their direct channels. As its first HTS partnership, the company partnered with Capital One to co-develop Capital One Travel, a new travel portal designed specifically for cardholders. Other HTS partners include Air Canada, Uber, CommBank, Nubank, Flair Airlines and many more.

Hopper has been named the #1 most innovative company in travel by Fast Company Hopper has been downloaded over 120 million times and continues to have millions of new installs each month. Hopper is now the #3 largest online travel agencies in North America and 70% of our app customers are Gen-Z and millennials travelers.

Hopper has raised over $750 million USD of private capital and is backed by some of the largest institutional investors and banks in the world. HTS is primed to continue its growth as the leading travel ecommerce provider in a $1 trillion online shopping category. The Hopper app and website will also continue to be the preferred travel provider for Gen Z and Millennials.

Come take off with us!

#LI-REMOTE