Principal Product Manager, Engagement Journeys

Reposted 18 Days Ago
Hiring Remotely in New York, NY, USA
In-Office or Remote
182K-260K Annually
Expert/Leader
Music
The Role
Lead strategy and execution for Habit Formation across Spotify: define vision and roadmap, partner with engineering/ML/design/research, translate AI/LLM and recommender advances into consumer experiences, use experimentation and behavioral analysis to drive product decisions, and align senior leaders while driving cross-team execution to build sustainable listening habits.
Summary Generated by Built In

Spotify transformed how the world listens. Now we're transforming how the world discovers. Every day, millions of people come to Spotify to find music, podcasts, and audiobooks they'll love. As our platform evolves, we're building experiences that help listeners discover more, engage more deeply, and build lasting relationships with the content they love.

The Personalization team makes deciding what to play next easier and more enjoyable for every listener. From Blend to Discover Weekly, we're behind some of Spotify's most-loved features. We built them by understanding the world of music and podcasts better than anyone else. Join us and you'll keep millions of users listening by making great recommendations to each and every one of them.

You'll join the Surfaces Studio within the Personalization Mission, where you'll help shape how listeners discover and deepen their engagement across Spotify. Working closely with teams across Product, Engineering, Machine Learning, Design, Research, and Data Science, you'll define the systems that help people build richer, more meaningful relationships with music, podcasts, audiobooks, and future experiences.

 

What You'll Do

  • Define and drive the product vision, strategy, roadmap, and execution for Engagement Journeys across Spotify's consumer experience.
  • Build intelligent engagement systems that help listeners naturally discover new formats, features, and devices based on meaningful behavioral signals.
  • Partner with Machine Learning and Data Science teams to develop models that identify user readiness, engagement opportunities, and long-term growth potential.
  • Translate advances in AI, machine learning, and agent technologies into intuitive product experiences that millions of listeners can easily understand and enjoy.
  • Work closely with Engineering, Design, Research, and Data Science to rapidly prototype, experiment, learn, and deliver high-impact product improvements.
  • Influence the evolution of multiple Spotify surfaces and experiences so engagement journeys feel connected rather than fragmented.
  • Define how Spotify measures meaningful engagement, establishing frameworks that help teams prioritize sustainable listener value over short-term gains.
  • Make thoughtful product decisions using behavioral insights, experimentation, customer research, and data, even when operating with ambiguity.
  • Build alignment across senior leaders and cross-functional teams to deliver initiatives that span multiple organizations.
  • Balance innovation with user trust, quality, privacy, and long-term platform integrity.

Who You Are

  • You have 10+ years of product management experience building consumer products at significant global scale.
  • You have successfully delivered products that drive sustained engagement and long-term customer value, not simply acquisition or activation.
  • You have deep expertise in experimentation, behavioral analytics, product metrics, and data-informed decision making.
  • You know how to develop product strategy and align diverse stakeholders behind a shared vision.
  • You have experience influencing products that span multiple user experiences, platforms, or organizational boundaries.
  • You care deeply about product quality, user experience, and the details that create exceptional customer experiences.
  • You make thoughtful decisions in ambiguous environments, balancing data, customer needs, and business priorities.
  • You communicate clearly and build strong partnerships across Product, Engineering, Design, Research, and Data Science.
  • You have experience working with personalization, recommender systems, or machine learning-powered products.
  • You bring curiosity about behavioral science, user motivation, or engagement research and enjoy applying those insights to product design.
  • You have experience building AI-powered or LLM-enabled consumer experiences, or you're excited by their potential to improve user experiences responsibly.
  • You enjoy exploring data, developing measurement frameworks, and continuously improving how product success is measured.
  • You're passionate about helping people discover, enjoy, and deepen their relationship with audio experiences.

Where You'll Be

  • We offer you the flexibility to work where you work best! For this role, you can be within the North America region as long as we have a work location
  • This team operates within the Eastern Standard time zone for collaboration

The United States base range for this position is $182,308 - $260,441 plus equity. The benefits available for this position include health insurance, six month paid parental leave, 401(k) retirement plan, monthly meal allowance, 23 paid days off, 13 paid flexible holidays, paid sick leave. These ranges may be modified in the future.

Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
 
At Spotify, we are passionate about inclusivity and making sure our entire recruitment process is accessible to everyone. We have ways to request reasonable accommodations during the interview process and help assist in what you need. If you need accommodations at any stage of the application or interview process, please let us know - we’re here to support you in any way we can.
 

Skills Required

  • 10+ years product management experience building consumer products at global scale
  • Proven track record building products that create sustained behavior change and long-term user engagement
  • Deep experience with experimentation, behavioral analytics, product metrics, and quantitative decision making
  • Experience partnering closely with engineering, machine learning, data science, research, and design teams
  • Experience shaping product strategy across multiple products, platforms, or consumer experiences
  • Demonstrated success aligning senior stakeholders around ambitious product visions in complex organizations
  • Experience with personalization, recommender systems, or machine learning-powered consumer products
  • Familiarity with behavioral science or habit formation principles and applying them to product experiences
  • Experience building AI-powered, LLM, or agentic consumer products at production scale
  • Experience evolving product measurement beyond traditional engagement metrics toward meaningful customer outcomes
  • Comfortable exploring data, prototyping ideas, and using evidence to accelerate learning
  • Located within North America and able to operate on Eastern Standard Time for collaboration
  • Passion about audio, discovery, and creating lasting user relationships with content

Spotify Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Spotify and has not been reviewed or approved by Spotify.

  • Flexible Benefits Employees consistently praise the total compensation package beyond base salary, highlighting a mix of RSUs, cash incentives, and stipends alongside core pay. The package is described as flexible and customizable through equity choices (e.g., RSUs, options, cash) that can be tailored for long-term wealth building.
  • Leave & Time Off Breadth Time-off offerings are repeatedly highlighted as substantial, including generous vacation, paid sick days, volunteer time, and flexible holidays. These policies are framed as a meaningful part of the overall rewards experience beyond salary.
  • Healthcare Strength Health coverage is portrayed as comprehensive, spanning medical, dental, vision, life insurance, disability coverage, and mental health support. Additional employer contributions to HSAs are cited as strengthening the overall health and wellness value proposition.

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The Company
HQ: Stockholm
9,574 Employees
Year Founded: 2006

What We Do

Spotify transformed music listening forever when it launched in Sweden in 2008. Discover, manage and share over 50m tracks for free, or upgrade to Spotify Premium to access exclusive features including offline mode, improved sound quality, and an ad-free music listening experience.

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