Principal Product Manager - Conversion Funnel (all genders)

THE ROLE AND THE TEAM

As Principal Product Manager for the Conversion Funnel, you will define the product vision for our purchase experience in Apps & Web, executing against that product vision by building improved experiences at scale for millions of customers in an area at the very core of Zalando’s value proposition.

As part of the Transactions organization, owning customer premises from Cart to Returns and Refund, you shape a core value proposition by solving one of Zalando’s most complex problem statements where you implement approaches that create win-win-win frameworks for our customers, partners, and Zalando. For our 50m customers you focus on driving seamless conversion, optimizing our checkout platform to build locally relevant and data-driven experiences for our 25 markets in partnership with key stakeholders. You will provide thought leadership to and collaborate closely with cross-functional teams of engineers, product managers, analysts and designers. You will work directly with the Senior Principal Product Manager and Director of Product to create the product strategy, and be the accountable leader for executing on the strategy with a high degree of autonomy, transparency, and resilience. You utilize collaboration models and structures at scale, aligning closely with senior leadership across different organizations at Zalando such as Markets, Logistics, and Payments.

WHAT WE'D LOVE YOU TO DO (AND LOVE DOING)

• Define the long-term product vision and strategy through customer obsession for our conversion experiences

• Execute against that vision leveraging scalable frameworks for data-informed decision-making to resolve multi-facetted trade-offs 

• Apply state-of-the art product craft, being customer obsessed working backwards from a target experience where optimize conversion opportunities

• Work in a cross-functional and dynamic team set-up, collaborating with leadership across Zalando 

• Raise the bar and provide thought leadership for the Transactions product organization and contribute to the wider Zalando Product Management organization 

• Define KPI frameworks and insights generation at scale (incl. experimentation) to shape our product roadmap and maximize the commercial value generated 

WE'D LOVE TO MET YOU IF

• Product leader collaborating in a cross-functional team set-up with 5+ years experience within product management

• Experience in transforming customer needs into technology products at scale (from idea generation to solution design and implementation/execution) gained in a highly technical environment 

• Quantitative thought leader with a strong understanding of product methods and tools as well as statistical/analytical approaches 

• Strong team player and collaborator who can excite others to contribute to innovate and improve our value proposition and key customer experience

• Ability to transform distributed information into written narratives to inform decision-making paired with bar-raising storytelling capabilities

• Excellent verbal communication to large and diverse audiences, up to the executive team