Swoop, a market leader in privacy-safe, award-winning omnichannel healthcare marketing, connects patients, healthcare providers (HCPs), and brands at scale across all channels. Our teams leverage the power of AI-driven technology combined with real-world data (RWD), first- and zero-party data, and engagement data, to empower pharmaceutical marketers to make faster, more precise decisions that improve patient outcomes.
At Swoop, our mission is to create a future where technology seamlessly connects patients and HCPs in a privacy-safe way, improving the patient journey and driving better health outcomes. Swoop has experienced significant growth and demonstrated an unwavering commitment to innovation, talent development, and enhancing the patient experience. Our acquisition of MyHealthTeam in January 2025 brought vibrant social communities into our omnichannel suite, further bridging the gap between healthcare brands and patients for more impactful and targeted engagement.
We believe our people are our greatest asset. Swoop fosters a culture of innovation and continuous learning, providing employees with rich opportunities for professional growth. This commitment to our team earned us the "Best Places to Work" recognition from Business Intelligence Group in 2025, based on a survey of over 100 employees. We are driven by a patient-first philosophy and are passionate about leveraging technology to create a healthier future.
If you're a driven professional seeking to make a real difference in healthcare marketing at a fast-growing, innovative company, join Swoop and help us revolutionize how brands connect with patients and HCPs.
About the role
The Principal Product Manager — Cloud Solutions plays a pivotal role in shaping Swoop’s advanced analytics and measurement capabilities. This strategic position is responsible for driving innovation in digital media measurement by integrating cutting-edge technologies such as large language models (LLMs), real-world data, and social determinants of health. The ideal candidate will bring deep expertise in digital analytics and product development, collaborating across teams to deliver solutions that empower clients to reach precise audiences and optimize marketing outcomes. Reporting to the Vice President of Product, this role is instrumental in advancing Swoop’s mission to connect relevant digital content with the right audiences.
What you'll do
- Ensure we are solving the right problems by sourcing input from multiple channels and prioritizing effectively.
- Drive the vision and strategy for all Swoop offerings within our cloud solutions.
- Build product prototypes by integrating real-world data, social determinants of health, and LLM technology into measurement solutions.
- Create tools that will help client teams understand their usage of Swoop audiences and other data solutions.
- Ensure compliance with data privacy regulations and ethical standards in the development and deployment of cloud solutions for healthcare.
- Evolve client data and cloud infrastructure management capabilities through modern infrastructure as code solutions that provide a unified experience.
- Partner with engineering on capabilities that provide clients with Swoop solutions.
- Lead go-to-market strategies for all new cloud solutions including positioning, messaging, and client enablement.
- Address challenges like fragmented data, cloud configuration, and data interfaces with intent-based interfaces for clients.
- Deeply understand customer needs, product analytics, and industry innovation to drive the product vision and strategy for Swoop’s cloud solutions.
- Stay informed about industry advancements, influence their direction, and conduct comprehensive buy vs. build analyses.
Qualifications
- A bachelor's degree, or equivalent experience, in a relevant field such as computer science, business, or data science (a master’s degree is preferred)
- At least seven to 10 years of experience in product management or engineering
- Demonstrated expertise in cloud infrastructure, specifically AWS
- Proficiency with data analytics tools and methodologies, including SQL and data visualization platforms
- Familiarity with modern infrastructure management approaches, which may include infrastructure as code, cloud resource management, or similar technologies
- Experience managing and evolving products in the cloud infrastructure space
- A healthy blend of technical knowledge with a customer-focused mindset and empathy
- A strategic thinker who can connect customer use cases to technology solutions and think holistically about the end-to-end experience
- An ability to adapt focus across multiple initiatives while maintaining strategic continuity
- Comfort with applying a combination of qualitative and quantitative methods to define success
- Product intuition and judgment to solve problems and make decisions without perfect information
- Excellent communication skills and timely communication with clear expectations
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What We Do
At Swoop, we are driven by a bold mission that transcends traditional data analytics — we aim to create a future where technology seamlessly connects patients and healthcare providers throughout their health journey. As pioneers in healthcare engagement, we leverage our platform’s cutting-edge AI and machine learning capabilities, combined with deep industry expertise, to revolutionize how healthcare brands connect with their audiences across all channels. Privacy is the bedrock of our innovation, essential for building trust and sustaining longevity. Our commitment to sustainable privacy empowers brands to create lasting connections with patients, caregivers, and prescribers. Join us in setting a new bar for healthcare marketing, creating a more connected and impactful healthcare ecosystem.
