Principal Product Manager - APAC Onboarding & KYC

Posted 2 Days Ago
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Hyderabad, Telangana, IND
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Own the APAC onboarding and KYC product strategy, roadmap, and delivery across multiple markets. Lead identity verification, localization, regulatory controls, and financial-crime mitigation initiatives while balancing conversion, customer experience, operational costs, and compliance risk. Partner with engineering, design, analytics, operations, risk, and compliance teams to ship measurable customer-facing outcomes, improve verification and onboarding metrics, and generalize successful capabilities across Wise.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Wise is building the best way to move and manage money across borders. To make that possible, customers need to be able to join Wise quickly, safely, and confidently.

We’re looking for a Principal Product Manager to join our Onboarding & KYC team in Hyderabad. You’ll own high-impact product work across APAC, helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime.

This is a senior role for someone who can operate in ambiguity, get deep into customer, regulatory, data, and technical details, and turn complex problems into shipped product outcomes.

What you’ll be doing

  • Own product strategy and roadmap for APAC onboarding, KYC and financial crime mitigation initiatives, from discovery through delivery, launch, measurement, and iteration.

  • Build and scale digital identity verification and eKYC experiences across markets such as Japan, Singapore, Australia, New Zealand, Thailand, Malaysia, Hong Kong, and the Philippines.

  • Partner with Engineering, Design, Analytics, Operations, Risk & Compliance to balance conversion, customer experience, operational cost, regulatory requirements and financial crime risk.

  • Lead complex localisation work, including integrating local identity providers, registry checks, and APAC-specific controls into Wise’s global platform.

  • Improve customer onboarding outcomes such as first product adoption, verification completion, time-to-verify, manual review rates, cost-to-serve, and quality of fincrime decisions.

  • Mitigating risk of financial crime by ensuring our in-product control environment accounts for country-specific financial crime risks.

  • Use data, customer insight, operational feedback, and regulatory context to prioritise what matters most.

  • Help generalise APAC’s strongest onboarding and KYC capabilities so they can be reused by other Wise product teams.

  • Staying close to the details: customer journeys, dashboards, service architecture, regulatory interpretations, edge cases, incidents, and operational workflows.

Qualifications

What we’re looking for

  • Significant product management experience, ideally in finance/fintech, identity, onboarding, KYC, risk, compliance, fraud, trust & safety, or another regulated domain. 

    • 8+ years in the workforce with ideally 5+ years in product management or product-management adjacent roles. 

    • For those with material experience outside of product management we still require a minimum of 3+ years in a senior product manager role

  • A strong track record shipping customer-facing products end-to-end, not just writing strategy.

  • Excellent structured problem solving: you can break down ambiguous, multi-stakeholder problems and create a practical path to impact.

  • Strong analytical skills: you can define good metrics, interrogate data, work with SQL (or similar), and make trade-offs based on evidence.

  • Enough technical depth to work with engineers on systems, integrations, reliability, observability, and platform design.

  • Strong customer focus, including a habit of using customer research, support insights, funnel data, and operational feedback to shape product decisions.

  • Clear, concise communication and the ability to influence senior stakeholders without relying on authority.

  • High ownership, strong attention to detail, and willingness to roll up your sleeves,

Nice to have

  • Experience with KYC/KYB: digital identity, national ID systems, government registry integrations, biometric or document verification, business onboarding, 

  • Experience in financial crime prevention: risk models (e.g. machine learning models), fraud/scam product prevention

  • Experience launching products across multiple countries or adapting global platforms to local market requirements.

  • Experience working with distributed teams across product, engineering, compliance, operations, and regional leadership.

Location

This role is based in Hyderabad, working closely with teams across Singapore, other APAC markets and Wise’s global product and engineering hubs.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Significant product management experience, ideally in finance, fintech, identity, onboarding, KYC, risk, compliance, fraud, trust and safety, or another regulated domain.
  • 8+ years in the workforce.
  • 5+ years in product management or product-management-adjacent roles.
  • At least 3+ years in a senior product manager role for candidates with substantial experience outside product management.
  • Track record of shipping customer-facing products end-to-end.
  • Structured problem-solving skills for ambiguous, multi-stakeholder problems.
  • Strong analytical skills, including defining metrics, interrogating data, and using SQL or similar tools.
  • Technical depth to work with engineers on systems, integrations, reliability, observability, and platform design.
  • Strong customer focus using customer research, support insights, funnel data, and operational feedback.
  • Clear, concise communication and ability to influence senior stakeholders without relying on authority.
  • High ownership, strong attention to detail, and willingness to work hands-on.
  • Experience with KYC or KYB, digital identity, national ID systems, government registry integrations, biometric verification, document verification, or business onboarding.
  • Experience in financial crime prevention, risk models, or fraud and scam prevention products.
  • Experience launching products across multiple countries or adapting global platforms to local market requirements.
  • Experience working with distributed product, engineering, compliance, operations, and regional leadership teams.

What the Team is Saying

Wise Compensation & Benefits Highlights

  • Equity Value & Accessibility — Share-based compensation is a standard element of pay and is presented as a meaningful part of total rewards. RSU grants accompany offers in many roles, adding long-term value beyond base salary.
  • Leave & Time Off Breadth — Paid time off is presented as generous in multiple locations, with US policies listing high PTO totals. Time away from work sits alongside office perks as a core strength of the overall package.
  • Healthcare Strength — Health insurance is emphasized in benefits materials and is regarded as a solid component of total rewards. Medical, dental, and vision coverage are commonly included and viewed positively.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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