Principal Product Manager - APAC Onboarding & KYC

Posted 2 Hours Ago
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Hyderabad, Telangana, IND
Hybrid
Senior level
Fintech • Mobile • Payments • Software • Financial Services
Wise is one of the fastest growing fintechs in the world and we’re on a mission to make money without borders a new norm
The Role
Lead APAC onboarding and KYC product strategy and roadmap, build and scale eKYC and identity verification across APAC markets, partner with engineering, design, analytics, operations and compliance, improve verification and onboarding metrics, integrate local identity providers and registries, and generalise capabilities for reuse across Wise.
Summary Generated by Built In
Company Description

Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.

Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.

As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.

More about our mission and what we offer.

Job Description

Wise is building the best way to move and manage money across borders. To make that possible, customers need to be able to join Wise quickly, safely, and confidently.

We’re looking for a Principal Product Manager to join our Onboarding & KYC team in Hyderabad. You’ll own high-impact product work across APAC, helping Wise build onboarding and verification experiences that are low-friction for customers and prevent financial crime.

This is a senior role for someone who can operate in ambiguity, get deep into customer, regulatory, data, and technical details, and turn complex problems into shipped product outcomes.

What you’ll be doing

  • Own product strategy and roadmap for APAC onboarding, KYC and financial crime mitigation initiatives, from discovery through delivery, launch, measurement, and iteration.

  • Build and scale digital identity verification and eKYC experiences across markets such as Japan, Singapore, Australia, New Zealand, Thailand, Malaysia, Hong Kong, and the Philippines.

  • Partner with Engineering, Design, Analytics, Operations, Risk & Compliance to balance conversion, customer experience, operational cost, regulatory requirements and financial crime risk.

  • Lead complex localisation work, including integrating local identity providers, registry checks, and APAC-specific controls into Wise’s global platform.

  • Improve customer onboarding outcomes such as first product adoption, verification completion, time-to-verify, manual review rates, cost-to-serve, and quality of fincrime decisions.

  • Mitigating risk of financial crime by ensuring our in-product control environment accounts for country-specific financial crime risks.

  • Use data, customer insight, operational feedback, and regulatory context to prioritise what matters most.

  • Help generalise APAC’s strongest onboarding and KYC capabilities so they can be reused by other Wise product teams.

  • Staying close to the details: customer journeys, dashboards, service architecture, regulatory interpretations, edge cases, incidents, and operational workflows.

Qualifications

What we’re looking for

  • Significant product management experience, ideally in finance/fintech, identity, onboarding, KYC, risk, compliance, fraud, trust & safety, or another regulated domain. 

    • 8+ years in the workforce with ideally 5+ years in product management or product-management adjacent roles. 

    • For those with material experience outside of product management we still require a minimum of 3+ years in a senior product manager role

  • A strong track record shipping customer-facing products end-to-end, not just writing strategy.

  • Excellent structured problem solving: you can break down ambiguous, multi-stakeholder problems and create a practical path to impact.

  • Strong analytical skills: you can define good metrics, interrogate data, work with SQL (or similar), and make trade-offs based on evidence.

  • Enough technical depth to work with engineers on systems, integrations, reliability, observability, and platform design.

  • Strong customer focus, including a habit of using customer research, support insights, funnel data, and operational feedback to shape product decisions.

  • Clear, concise communication and the ability to influence senior stakeholders without relying on authority.

  • High ownership, strong attention to detail, and willingness to roll up your sleeves,

Nice to have

  • Experience with KYC/KYB: digital identity, national ID systems, government registry integrations, biometric or document verification, business onboarding, 

  • Experience in financial crime prevention: risk models (e.g. machine learning models), fraud/scam product prevention

  • Experience launching products across multiple countries or adapting global platforms to local market requirements.

  • Experience working with distributed teams across product, engineering, compliance, operations, and regional leadership.

Location

This role is based in Hyderabad, working closely with teams across Singapore, other APAC markets and Wise’s global product and engineering hubs.

Additional Information

For everyone, everywhere. We're people building money without borders  — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.

We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.

If you want to find out more about what it's like to work at Wise visit Wise.Jobs.

Keep up to date with life at Wise by following us on LinkedIn and Instagram.

Skills Required

  • Significant product management experience in finance/fintech, identity, onboarding, KYC, risk, compliance, fraud, or regulated domain
  • 8+ years in the workforce (or minimum 3+ years in a senior product manager role if coming from another background)
  • Proven track record shipping customer-facing products end-to-end
  • Excellent structured problem solving and ability to operate in ambiguity
  • Strong analytical skills, ability to define metrics, interrogate data, and work with SQL or similar
  • Sufficient technical depth to work with engineers on systems, integrations, reliability, observability, and platform design
  • Strong customer focus using research, support insights, funnel data and operational feedback
  • Clear, concise communication and ability to influence senior stakeholders
  • High ownership, attention to detail, and willingness to roll up sleeves
  • Based in Hyderabad / ability to work from Hyderabad
  • Experience with KYC/KYB, digital identity, registry integrations, biometric or document verification
  • Experience in financial crime prevention, risk models or fraud/scam product prevention
  • Experience launching products across multiple countries or adapting global platforms to local markets
  • Experience working with distributed teams across product, engineering, compliance, operations, and regional leadership

What the Team is Saying

Surendra
Smrithi
Pavan
Jennifer
Lindsay
Lauren

Wise Compensation & Benefits Highlights

  • Leave & Time Off Breadth Global paid time off is presented as 33–36 days including local public holidays, plus three “Me Days,” with a paid six‑week sabbatical and stipend after four years. Work-from-anywhere for up to 90 days per year after six months further complements time away and flexibility.
  • Equity Value & Accessibility RSUs are granted to all employees, enabling broad ownership in the company. Equity is positioned as a standard, company‑wide component of total rewards.
  • Parental & Family Support Parental leave is described as generous across markets, with U.S. pages listing up to 18 weeks fully paid for birthing parents and 8 weeks for non‑birthing parents. Additional family‑oriented supports such as onsite Mother’s Rooms and abortion travel benefits are noted in certain locations.

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The Company
9,000 Employees
Year Founded: 2011

What We Do

Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.

Why Work With Us

We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.

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Wise Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.

Typical time on-site: Flexible
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