Principal Product Manager, Affordability - Quick Commerce

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in around 65 countries worldwide powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

We are on the lookout for a Principal Product Manager to join the Affordability Domain within the Quick Commerce Growth Product Line on our journey to always deliver amazing experiences. 

Be part of redefining how customers experience quick commerce. You’ll help build technology that scales our non-food offerings, reaching new market segments and driving revenue growth. By innovating within our Quick Commerce Team, you’ll make Delivery Hero the go-to platform for a broad range of products, helping us grow faster and deliver more value to customers around the world.

The Affordability Domain is responsible for e2e management of all item-level promotions in QC, including ingestion and enablement of advanced promo mechanics in Promo Tool, and integration within the full QC ecosystem and entities. Our mission is to maximize customer lifetime value and drive profitable growth by serving accurate, relevant, personalized and legally compliant promotions to customers. Our work is a critical enabler of the QC strategy and objective to provide smart, sustainable value to our customers, improved item deals and positive affordability perception.  

We are seeking a strong Principal Product Manager to own and deliver complex solutions within Affordability Domain, that have impact on multiple entities and require a high level of cross-squad, cross-domain and cross-platform alignments. You will work closely with data science, engineering, and cross-domain stakeholders to translate our vision into a tangible product roadmap. 

This role requires a blend of strategic thinking, technical depth, and a passion for data. You will be responsible for the entire lifecycle of our affordability solutions and initiatives, from ideation and development to experimentation and performance monitoring, directly influencing key growth metrics such as conversion rates, average order value, and customer retention.

• Own Product Vision & Roadmap: Co-create the domain’s vision with other PMs and translate into a clear, actionable product roadmap. Define and prioritize features and initiatives based on business impact, customer value, and technical feasibility.

• Continuously Identify new Opportunities and Initiatives: Lead the identification, discovery and execution of key initiatives that are aligned with strategic QC priorities around the objective of improved affordability and smart, sustainable deals for QC customers .

• Lead Development on Global Scale: Partner with engineers, data scientists, designers and stakeholders to develop, refine, and deploy advanced solutions to manage item-level promotions, both within QC tools landscape and by integrating with non-QC services.

• Global and Cross-Domain Stakeholder Alignment: Partner with stakeholders across multiple domains, Platform Product teams, and Global and Regional Commercial teams to align on strategies and ensure our solutions meet business needs. Articulate complex concepts to non-technical audiences to build consensus and drive decision-making across our global platforms.

• Own Metrics & Performance: Establish and monitor success metrics and KPIs related to product performance, user satisfaction, and business impact. Use data-driven insights to guide product decisions and iteration.

• Product & Domain Expertise: 7+ years of product management experience, with ownership of business outcomes in complex product or platform environments. Experience with building pricing, promotion or incentive solutions is a strong plus. You should demonstrate a proven ability to lead complex product initiatives from conception to launch.

• Technical Fluency: Comfortable working with engineers on technical topics like APIs and system behavior, testing, even if you’re not designing everything yourself. You should be able to discuss trade-offs in model implementations and guide the team toward scalable, effective solutions. You have a solid understanding of machine learning concepts, data modeling, and experimentation frameworks. 

• Analytical Excellence: Experience using  data and analytics to identify problems, define hypotheses, validate opportunities, prioritize work, and measure impact on key metrics. You can independently analyze data to identify issues and opportunities.

• Influence & Communication: A track record of working with cross-functional teams, aligning diverse stakeholders and leadership, and clearly communicating complex ideas across technical and non-technical audiences.

• Customer-Centric Thinking: Ability to translate customer needs and business opportunities into data-driven product features that enhance discovery, personalization, and mission fulfillment.

• Extreme ownership & bias for action: You are a self-starter with a growth mindset and you can operate in high ambiguity situations.

Nice to Have

• Experience with building large-scale pricing, promotions and incentive programs

• Familiarity with the lifecycle of machine learning models.

• Experience with merchandising or retail analytics.

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

• Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

• We offer 27 days holiday with an extra day on 2nd and 3rd year of service

• We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

• Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Gym & Bicycle Subsidy

• Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

• The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

• Wondering what relocating to Berlin is like? In this article, we’ve put together 10 things you should know about moving to Berlin  and how Delivery Hero can support you. You can also visit our relocation hub and check out more information about moving to Berlin.

• Ready to prepare for your interview? Check out the list of the 5 most common interview questions and answers created in collaboration with our recruiters.

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you.

We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just let us know with an email to our Inclusion Officer at [email protected].

Severely disabled applicants with equal qualifications will be given preferential consideration.

You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.