The Role
Lead the design strategy and create customer-centric solutions through research, prototyping, and collaboration, ensuring valuable product experiences.
Summary Generated by Built In
⭐ Who we are
Lodgify is a fast-growing scale-up company leading the vacation rental industry. Backed by $30M in funding, our platform empowers property owners and managers worldwide to efficiently manage and grow their business through technology.
Headquartered in sunny Barcelona, we're now a team of 380+ people representing over 60 nationalities, united by a passion for transforming the future of short-term rentals.
⭐ Role Overview
As a Principal Product Designer in the Customer Experience Group, you'll lead through design and own the strategy that brings our product experiences to life.
You'll be the driving force behind creating thoughtful, end-to-end solutions deeply rooted in customer needs, leveraging Design Thinking to ensure our products are as valuable as they are delightful.
This role is where strategic vision meets hands-on design: You'll influence product direction, make high-impact decisions, and ensure every solution is grounded in empathy, research, and business insight.
Join a design-driven culture where your work will directly improve how we deliver value to our customers!
⭐ How will you make an impact?
- Customer-Centric Strategy: Lead the design strategy for your Customer Experience area, ensuring every decision starts with the customer and delivers measurable value.
- Design Thinking Leadership: Drive a culture of problem-solving through ideation, prototyping, and iterative validation.
- Lean UX Approach: Work iteratively, test early and frequently, adapt quickly to change, and deliver value early through close collaboration with cross-functional partners.
- User Research & Problem Definition: Translate insights from research into clear, user-focused problem statements that align stakeholders and guide impactful design decisions.
- Journey Thinking: Map and refine end-to-end user journeys to identify pain points, opportunities, and ensure cohesive, seamless experiences.
- Experience Maker: Through brainstorming, prototyping, and co-creation workshops, generate innovative solutions that deliver clear customer value, solving both user and business challenges.
- Concept Validation: Lead concept testing to validate value creation and turn data into actionable design decisions.
- A/B Testing: Partner with Product and Data to design and analyze experiments that measure impact and inform iteration.
⭐ What makes you a great fit?
- Proven experience designing end-to-end experiences in a complex product environment.
- A passion for customer-centricity and a track record of turning research insights into impactful, real-world solutions.
- Excellent at collaborating with a customer-obsessed team, passionate about raising the bar for user experience.
- Visual thinker, strong in information architecture, UX, and interaction design, with a sharp eye for detail, quality, and consistency.
- Ability to turn research insights and business needs into clear, impactful design solutions that align with the product vision.
- Excellent communication and facilitation skills, with the confidence to lead workshops and influence at all levels.
- Empathy, adaptability, and a passion for delivering designs that truly improve the user experience.
- Mastery of design tools like Figma, and other design/research tools, with a solid understanding of design systems and accessibility principles.
- A track record of improving workflows, applying UX patterns, and contributing to scalable design practices.
Why you’ll love us:
You’ll be part of a growing, dynamic company with a truly international team. At Lodgify, we are full of contagious energy, hard work, and passion for what we do. We celebrate diversity and are proud to acknowledge a variety of backgrounds, perspectives and skills in our team; committed to creating a workplace where everyone is heard and feels a sense of belonging.
What's in it for you?*
🏠 The freedom to work from home any day that works for you.
🌴 Enjoy 25 working days of paid vacation and Jornada Intensiva in August.
💊 Top-notch Cigna health insurance (includes travel insurance, dental plan, psychologist and we cover pre-existing conditions too).
😋 Save on meals! Enjoy a monthly allowance of 150€ and, in addition, a Flexible Remuneration plan with up to 70€. Plus, enjoy a 50% discount on Ametller’s prepared dishes to level up your mealtime!
🚇 Flexible Remuneration options for your transportation needs.
🖥️ Elevate your workspace. We provide a home-office setup allowance to ensure you have everything you need for a productive and comfortable work environment.
🇪🇸 Free Spanish classes.
🤑 Boost your earning potential with our referral program that offers paid compensation.
🌟 Fuel your day with a daily office breakfast buffet and join our monthly events like football tournaments, wine tastings, hikes, kayaking and more!
🎯 Work in a dynamic environment with offices fully equipped for fun with ping pong, foosball, surrounded by an international team of +60 nationalities.
*Benefits offered may differ based on the type of contract that is issued
So, what are you waiting for? Apply now!
All applications and CVs must be submitted in English 😉
Top Skills
Design Systems
Design Tools
Figma
Research Tools
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The Company
What We Do
Lodgify is a constantly growing tech start-up, focused on building vacation rental software that enables vacation rental owners to independently manage and market their business online. We do so by providing them with easy-to-build websites, including a booking and reservation system, various synchronisation options, and payment collection options. We are +300 Lodgifiers strong, and you can find us working in Barcelona and all around the world! We are working in a hybrid mode and provide our team members with an option to work from home and spend additional time with their family, friends and pets. With nearly 50 nationalities, we celebrate diversity daily! With 43% of female and 57% of male employees we are striving to establish a gender balance. Actions are continuously taken to include more women in our Tech teams.
