Principal Product Designer (UX)

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.
Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work full time from our office with flexibility offered where needed. This setup fosters casual conversations, problem-solving, and trusted relationships. Our goal is to create an environment where we all win with precision.

Your Career

As a Principal Product Designer, you will play a pivotal role in crafting cohesive yet simple product experiences for Network Security within Strata Cloud Manager. You would join a team of like-minded people pushing the boundaries of web applications that tackle real problems in the cybersecurity space.  You will use your enthusiasm for your work to drive the design processes, coach team members who have potential, and work with team leaders to provide creative experiences.

Your Impact

• Deliver and drive UX vision, along with a plan for evolutionary, iterative updates, that actualize the broader vision end to end  over time

• Analyze customer problems and oversee the design of delightful solutions that meet measurable business goals.

• Collaborate with cross functional teams, including product managers, engineering, QA, and researchers to translate business requirements into use cases, flows, wireframes, and high fidelity designs

• Lead and collaborate with UX researchers on explorative and evaluative studies to enrich the product experience

• Lead and collaborate with design systems engineers to implement new components into the library 

• Excellent visual design and prototyping abilities that supports innovative and experimental design culture

• Contribute to a design system, maintain high quality UX standards for our products

• Conduct product audits to ensure compliance with UX and Design System best practices

• Push limits and consistently aim for better design solutions

• Provide leadership, direction, and mentorship to the design team

Your Experience 

• Understand user-centered design methodologies, have strong empathy for the users, and are committed to be their fierce advocate 

• Have an extraordinary aesthetic sense for beautiful designs and pay attention to all the details

• Maintain constant curiosity on business aspects of the products, and utilize the knowledge to distill complex needs into elegant designs

• Strong time-management skills; must be able to work in a fast-paced environment

• Understand how the north star design concepts get broken down into iterative sprints

• Have a growth mindset and willingness to fail fast and learn

• Constantly seeks feedback to improve; Focussed on solving issues

• Possess humility and maturity; welcome candid feedback and are able to give constructive feedback as well

• Deliver with industry-standard design tools: e.g. Figma

• Have knowledge of and experience with working with UI teams using modern extended front-end web technologies Own a design portfolio showcasing your excellent design work

• Have a college degree in design, human computer interaction, or related fields

• Have at least 5 years of experience

• Experience with Pendo a plus 

• Experience with AI related design tools a plus (polymet, loveable) 

The Team

Our product design team is at the core of our products and connected directly to the mission of preventing cyberattacks. We are constantly innovating — challenging the way we, and the industry, think about cybersecurity. Our teams don’t shy away from building products to solve problems no one has pursued before.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $176000 - $207000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.