Principal Product Designer - Transport

Company Description

About Grab and our workplace

Grab is Southeast Asia’s leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles—the 4Hs: Heart, Hunger, Honour and Humility—we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Job Description

Life at Grab

At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know the team 

Grab Mobility is dedicated to making daily transportation in Southeast Asia convenient, reliable, and delightful for everyone. As transport in the region evolves, Grab leads the way by offering tailored rides that fit your needs. Whether it’s Grab Share, Just Grab, or a variety of taxi options, Grab has the perfect solution for every journey. The transport team push boundaries with innovation and technology to ensure our users ride is always just right. We are looking for a Principal Designer to lead the designers in the Malaysia office as well as contribute to the future of mobility strategy and designs.

Get to know the role

As a Principal Product Designer on the Transport team, you will own Product Design quality, best practice, vision and strategic initiatives across the commerce organisation. You will work in a highly collaborative fashion, exploring the needs of our users and creating impactful solutions for the business. 

If you have a user-centric approach, embrace ambiguity and thrive in collaborative environments, then the Grab Design team is the place for you. We’re looking for exceptional designers who are excited by the opportunity to have a major impact on how millions of people across Southeast Asia interact with Grab.

The day-to-day activities 

• Drive Product Design outcomes and set direction across teams; driving complex, strategic initiatives.

• Ensure we deliver the right solutions - addressing value, usability, feasibility and viability, and negotiating any necessary trade-offs with minimal waste, while safeguarding goals. 

• Use constructive, data-driven arguments to successfully influence senior leadership.

• Lead and achieve sustained improvement and efficiency in cross-functional collaboration and alignment across the organisation. 

• Organise and lead collaborative workshops which generate new business opportunities.

• Work largely autonomously in leading discovery and delivery that significantly contributes towards the organisation’s targets - acting as force multiplier for the organisation, helping all teams deliver better work.

• Leverage a deep understanding of user behaviour, market trends, and technology advancements to identify and pursue innovative opportunities for the business to achieve its goals.

• Perform, and lead others across a diverse portfolio of problem spaces, in designing flows and interactions for novel, complicated experiences.

• Create compelling, distinctive new visual systems and visual languages and own quality across the organisation.

• Use advanced prototyping tools and methods to create highly detailed and sophisticated prototypes.

• Lead and mentor senior designers in the craft and processes of Product Design - developing training and other mentorship tools to help others improve the design practice.

Qualifications

The must-haves 

• [Important] Provide a portfolio of your recent design work in English, showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.

• From 7+ years of Product Design experience. 

• Exceptional communication, presentation, and interpersonal skills.

• Extensive experience working on cross-functional product teams.

• Exceptional fundamentals in interaction and visual design craft and practice.

• Experience coaching and mentoring others in Product Design.

• Excellent knowledge of mobile and front-end web standards and development.

• Experience with Figma, Protopie, After Effects or other design tooling.

The nice-to-haves 

• Proficiency in Service Design, User Research, Front-end Development, Project Management, Accessible Design or Design Systems.

Additional Information

Benefits at Grab:

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, including health programmes, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

We’ve got many different benefits hyper localised in each country. Speak to your recruiter during your interview to find out more.

What we stand for at Grab:

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying.

We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It’s not a box-ticking exercise; it’s who we are.