Principal Product Designer, Platform

Posted 2 Days Ago
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Petaling Jaya, Petaling, Selangor
Senior level
Food • Transportation • Financial Services
The Role
As a Principal Product Designer at Grab, you will lead design quality and strategic initiatives within the commerce organization, driving product design outcomes and complex projects. You will influence leadership with data-driven insights, organize workshops, and mentor senior designers while creating and refining visual systems and prototypes based on user behavior and market trends.
Summary Generated by Built In

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Job Description

Get to Know the Team

Grab Platform teams are dedicated to providing a smooth journey for our customers across the experience - right from the SuperApp to safety to integrity which all help us deliver the best experience in South East Asia.

Get to Know the Role

As a Principal Product Designer on the Platform team, you will own Product Design quality, best practice, vision and strategic initiatives across the commerce organization. If you have a user-centric approach and thrive in collaborative environments, then the Grab Design team is the place for you. You will report to Head of Design, Platform, and work onsite at the Grab Malaysia office.

The Critical Tasks You Will Perform

  • Drive Product Design outcomes and set direction across teams; driving complex, strategic initiatives.
  • Ensure we deliver the right solutions - addressing value, usability, feasibility and viability, and any necessary trade-offs with minimal waste, while safeguarding goals.
  • Use constructive, data-driven arguments to successfully influence senior leadership.
  • Lead and achieve sustained improvement and efficiency in cross-functional collaboration and alignment across the organization.
  • Organize and lead collaborative workshops which generate new business opportunities.
  • Work largely autonomously in leading discovery and delivery that significantly contributes towards the organisation's targets - acting as force multiplier for the organisation, helping all teams deliver better work.
  • Leverage a deep understanding of user behaviour, market trends, and technology advancements to identify and pursue innovative opportunities for the business to achieve its goals.
  • Perform, and lead others across a diverse portfolio of problem spaces, in designing flows and interactions for novel, complicated experiences.
  • Create compelling, distinctive new visual systems and visual languages and own quality across the organisation.
  • Use advanced prototyping tools and methods to create highly detailed and sophisticated prototypes.
  • Lead and mentor senior designers in the craft and processes of Product Design - developing training and other mentorship tools to help others improve the design practice.

Qualifications

What Essential Skills You Will Need

  • [MUST-HAVE] Provide a portfolio of your recent design work in English (at least 2 completed case studies), showcasing your contribution and the impact of your projects. We recommend you provide clear context, outline your end-to-end workflow, and demonstrate how you go from problem discovery to launch.
  • From 6+ years of Product Design experience..
  • Extensive experience working on cross-functional product teams.
  • Exceptional fundamentals in interaction and visual design craft and practice.
  • Experience coaching and mentoring others in Product Design.
  • Excellent knowledge of mobile and front-end web standards and development.
  • Experience with Figma, Protopie, After Effects or other design tooling.
  • Proficiency in Service Design, User Research, Front-end Development, Project Management, Accessible Design or Design Systems.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

  • We have your back with Term Life Insurance and comprehensive Medical Insurance.
  • With GrabFlex, create a benefits package that suits your needs and aspirations.
  • Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
  • We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
  • Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Top Skills

After Effects
Figma
Protopie
The Company
10,000 Employees
On-site Workplace
Year Founded: 2012

What We Do

Grab is Southeast Asia’s leading superapp, offering a suite of services consisting of deliveries, mobility, financial services, enterprise and others. Grabbers come from all over the world, and we are united by a common mission: to drive Southeast Asia forward by creating economic empowerment for everyone.

At Grab, every Grabber is guided by The Grab Way, which explains our mission and the operating principles on how we can achieve it together. We call these principles the 4Hs:

Heart
We work together as OneGrab to serve communities in Southeast Asia

Hunger
We work to understand ground truths and drive improvements, big and small

Honour
We keep our word and steward our resources wisely to build and sustain trust

Humility
We are a constant work-in-progress, and we never stop learning to get better

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