Principal Product Designer (All Genders)

Zalando is Europe’s leading online platform for fashion and lifestyle, connecting 50+ million active customers, brands and partners across 25 markets. Our aspiration is to reimagine fashion for the good of all and be a more sustainable platform that is inclusive by design. Product Design at Zalando is a community of 200+ product designers, content designers, and user researchers. 

The Personalization, Recommendations, Search and Browse (PRSB) design team, based in Berlin and Dublin, is creating customer-centric and engaging experiences that adapt to our customer’s needs, interests, intentions and context. We craft innovative personalized experiences that allow our customers to seamlessly discover fashion, beauty and lifestyle inspiration. 

ABOUT THE ROLE 

You are passionate about designing and delivering step changing and scalable customer-centric solutions that leverage the latest technological advances, such as generative AI and machine learning. In order to thrive in this, you will use a wide variety of product design skills and frameworks. While strong foundational UX skills are a must, experience with concept design methods, conducting user research, workshop facilitation, and experience in balancing the big picture with a strong love of craft will help you succeed. 

You will combine product design with new technologies through collaboration, creativity, craft and proactive mindset. You will work closely with and guide other Designers, Engineers, Data Scientists, and Product Managers as well as other stakeholders and teams across Zalando. By exploring innovative solution spaces with an iterative mindset, you’ll make the future tangible to provide direction and fuel the vision for internal teams, customers, and partners. 

As a customer-focused design thought leader and role model, you will contribute to the Zalando Product Design community and the larger European design industry by sharing best practices, mentoring and teaching colleagues, crafting best-in-class solutions, bar-raising in design reviews, and sparking inspiring conversations. 

WE'D LIKE TO MEET YOU IF 

•  You love designing innovative technology products and place humans at the center of your design process — ensuring that geeky tech and forward-looking experience design always serves real human needs

• You have worked on ambiguous strategic projects, are able to create clarity amid uncertainty, and can guide team members through such projects

• You can quickly understand and give structure to new challenges; shape meaningful project briefs, know how to orchestrate quantitative and qualitative user research to collect insights and test hypotheses, and align diverse business stakeholders behind a common vision

• You are happy working hands-on from sketching user flows through wireframing high-fidelity interaction design patterns

• You work strategically through your hands-on example and also, for example, by imagining a customer experience vision, designing design principles and delivering design R&D

OUR OFFER 

Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer:

• Employee shares program 

• 40% off fashion and beauty products sold and shipped by Zalando, 30% off Zalando Lounge, discounts from external partners 

• 2 paid volunteering days a year 

• Hybrid working model with 60% (or more) remote per week, actual practice is up to each team to best support their collaboration 

• Work from abroad for up to 30 working days a year 

• 27 days of vacation a year to start 

• Relocation assistance available (subject to prior agreement) 

• Family services, including counseling and support 

• Health and wellbeing options (including Gympass) 

• Mental health support and coaching available 

• Drive your development through our training platform and biannual peer-to-peer review 

Learn all about Zalando and our values here: 

https://jobs.zalando.com/en/?gh_src=22377bdd1us Please note that all applications must be completed using the online form - we do not accept applications via email.

INCLUSIVE BY DESIGN 

At Zalando, our vision is to be inclusive by design. And this vision starts with our hiring – we do not discriminate on the basis of gender identity, sexual orientation, personal expression, ethnicity, religious belief, or disability status. You are welcome to leave out your picture, age, and marital status from your application. We only assess candidates on their qualifications and merit. We want to provide you with a great candidate experience. Feel free to inform us of any accommodations you may need, so we can best support you throughout the hiring process. do.BETTER - our diversity & inclusion strategy: https://corporate.zalando.com/en/our-impact/dobetter-our-diversity-and-inclusion-s trategy Our employee resource groups: https://corporate.zalando.com/en/our-impact/our-employee-resource-groups