Job Description:
At Cable One and our family of brands, we keep our customers and associates connected to what matters most. For our associates, that means: a thriving and rewarding career, respect for the communities where they live and work, a focus on health and wellness, an excellent work/life balance, and an open and inclusive workplace.
The Manager, Principal Product to lead the development and execution of innovative product solutions tailored for Multiple Dwelling Units (MDUs), new single-family home developments, and seasonal residential offerings. This is a high-impact role, where you will work closely with cross-functional teams to shape the future of our residential product portfolio.
As a Principal Product Manager, you will be responsible for driving the product vision, strategy, and roadmap for these key residential segments, ensuring that we meet the evolving needs of our customers while maximizing business impact. You will be an integral part of the product team, collaborating with engineering, design, sales, and marketing to create and launch groundbreaking products in a dynamic market.
What you will do to contribute to the company's success
Product Strategy & Vision: Define and communicate a clear product vision and strategy for these products. Align product initiatives with business objectives and customer needs.
Market Research & Analysis: Conduct deep market research to identify emerging trends, competitor offerings, and customer pain points. Use data and customer insights to inform product decisions and prioritize features.
Product Development: Lead the full product development lifecycle, from concept to launch. Collaborate with design, engineering, and operations teams to build scalable and effective product solutions.
Cross-functional Collaboration: Partner with internal teams (sales, marketing, engineering, customer support, etc.) to ensure successful product launches and continued success post-launch. Act as the primary product advocate across the organization.
Customer Experience: Focus on delivering a superior customer experience by deeply understanding the challenges and desires of consumers in MDUs, new home developments, and seasonal markets. Ensure products are intuitive, user-friendly, and aligned with customer expectations.
Roadmap & Execution: Manage and prioritize a comprehensive product roadmap. Balance short-term deliverables with long-term strategic goals, ensuring all initiatives are executed on time and within budget.
Innovation & Differentiation: Drive continuous innovation to differentiate our offerings in the market. Explore new technologies, business models, and partnerships that can improve our products and increase customer satisfaction.
Metrics & Optimization: Define key performance indicators (KPIs) to measure product success. Analyze product performance, identify opportunities for improvement, and iterate rapidly to optimize the product experience.
Qualifications:
7+ years of product management experience, with a strong track record of managing products in the residential or telecom industries, including experience with MDUs and new residential developments.
Proven experience in leading the development of new products from inception to market launch
Excellent analytical skills with the ability to leverage data and customer insights to drive decision-making.
Ability to thrive in a fast-paced, cross-functional team environment and communicate complex ideas clearly and persuasively to diverse stakeholders.
Strong leadership and collaboration skills, with experience working with engineering, design, marketing, and sales teams to bring products to market.
Experience with seasonal product planning and go-to-market strategies is a plus.
Core Competencies
Committed: Values each and every customer, while working hard to keep their business and support our communities.
Helpful: Delivers support in the ways that are most useful to our customers and addresses their needs with expertise, respect, and empathy.
Proactive: Understand what our customers need, and actively works to make their relationship with use seamless, easy, and rewarding.
Personal: Knows our customers well, and tailors our communications and interactions to address their needs and expectations.
Benefits
Cable One and our family of brands appreciates the role our associates play to help the company grow, and in return an excellent benefits package is offered to our associates to recognize the importance of their contributions, such as:
Medical, dental, and vision plans – start when you start!
Life insurance (self, spouse, children)
Paid time off (vacation, holiday, and personal/sick days)
401(k) - 100% company match up to 5% of eligible compensation. Starts from day 1.
Group Legal plan with Identity Theft Protection
Additional Perks
Tuition reimbursement (up to $5,250 on 1st year)
Up to seventy-five dollars a month towards cable and internet services
Annual community support to various organizations across the U.S.
Associate recognition & awards programs
Advancement opportunities
Collaborative work environment
We’re an Award-Winning Organization!
2022-2023 Forbes’ “America’s Best Midsized Employers”
Our Commitment
Diversity lies in the communities we serve and among the associates who dedicate themselves to ensure our continued success. Here at Cable One and our family of brands, we believe it is our individual and unique talents, backgrounds and perspectives that, when combined, truly make us an unstoppable force. "Stronger Together" is not just a verbal cue, it is the motto that our associates live by, exemplify, and embody each and every day.
Cable One and our family of brands is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Pre-hire Processes
Cable One and our family of brands is committed to keeping our associates and customers safe. Job offers are contingent upon the results of background, drug screening, and reference check. Only after successfully passing these pre-hire clearances are individuals approved for hire and ready to start their successful and rewarding career.
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What We Do
Cable One Business offers scalable, reliable, and efficient solutions so that the businesses we serve can be successful. Business services available through Cable One include high-speed internet; business phone service; reliable, crystal-clear cable TV services; and fiber-optic solutions.
