Principal Operations

ABOUT INNOCAP

Innocap is the world’s leading firm of managed account platform services. With over US$89 billion in assets under management, over 500 employees and offices in five countries, we are shaping the future of alternative investments for institutional owners and allocators. Our mission is to revolutionize the asset management industry and to provide customized expert services and an exceptional client experience.

We are seeking forward-thinking individuals to join us on our exciting journey. Innocap’s success is built on the diversity of our people and the strength of their ambitions. We empower our teams and foster a culture of inclusivity, collaboration, innovation, and growth. At Innocap, you'll have the opportunity to enhance your career, work on exciting projects, and make a real impact.

ABOUT THE ROLE

The Platform Operations team, with members located in Canada, the US, Ireland, Poland, and India, performs critical functions on Innocap’s dedicated managed account platforms (“DMAs”).  The team's primary responsibilities include performing complex funds reconciliations, margin & OTC collateral management as well as OTC derivatives settlement. 

The Platform Operations Department is currently looking for an experienced Principal to join its team and support the Platform Operations Director. The candidate will have the unique opportunity to work closely with Innocap clients, hedge fund managers, clearing and OTC counterparties, and administrators. 

The Principal in Platform Operations has the following main responsibilities:

• Provide oversight of Operations servicing to specific key clients.

• Manage the Operations team dedicated to supporting specific key clients by establishing the appropriate oversight framework.

• Manage client and hedge fund manager calls relating to the Innocap operating model, onboarding, and operational structuring.

• Support assigned clients and teams in solving complex problems relating to the operating model.

• Develop a deep understanding of Innocap’s proprietary technology and lead initiatives to improve its capabilities.

• Form part of the Platform Operations senior management team and actively engage in developing the strategic vision of the team evolution.

• Periodically attend client marketing and due diligence meetings to present the Innocap operating model and related capabilities and field questions from clients.

• Act as a coach for the team members, provide them the tools and support they need to succeed in their role.

• Ensure that all client processes are duly documented.

• Foster strong relationships with leaders of other departments to build a solid foundation and a smooth transversal operating model.

PRIMARY QUALIFICATIONS & SKILLS

• University degree in finance or related field.

• Seasoned experience in operations and middle office functions and in designing and implementing complex operational control frameworks.

• Exceptional interpersonal skills with a proven track record of being client-focused and delivering outstanding client service.

• Demonstrated strong leadership qualities along with a proactive, positive, and adaptable approach to work.

• Experience mobilizing efforts of team members and stakeholders in a dynamic environment.

• Excellent presentation skills and capacity to address complex client questions and requests.

• Proven experience in problem-solving and decision-making roles.

• Skills in negotiation, leadership, and delegation.

• Ability to think and act proactively, and to multi-task in a stimulating environment.

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