About Us:
Cytracom delivers infrastructure software purpose-built to empower managed service providers (MSPs) and IT professionals (ITSPs) with cloud solutions that connect and secure both traditional and hybrid workforces.
Our secure access service edge (SASE) solution provides identity-based network security and connectivity within a single platform that enables businesses to deploy zero-trust networks, enforce compliance and eliminate traditional firewalls and VPNs.
Our unified communications suite (UCaaS) uniquely aligns with the operating needs of MSPs and enables their customers to experience seamless communication and collaboration regardless of physical location.
Here's a closer look at this key role:
Cytracom’s Cloud Engineering team is responsible for providing a reliable, scalable, secure, performant, and cost-effective underlying infrastructure for all other departments to build upon. Principal Network Engineers, as members of the Cloud Engineering team, are responsible for designing, implementing, and maintaining reliable, scalable, secure, performant, and cost-effective networking solutions across multiple data centers and public cloud environments.
Responsibilities:
- Data center evaluation, onboarding, and management
- ISP evaluation, onboarding, and management
- Networking design, configuration, and monitoring
- Hardware evaluation, qualification, onboarding, and management
- Capacity planning
- Utilize Infrastructure as Code (IaC), configuration management, and centralized secrets storage to automate the provisioning and management of infrastructure, ensuring consistent and repeatable environments.
- Implement robust observability solutions to monitor system performance (logs, metrics, traces) using tools like Prometheus and Grafana.
- Configure alerting for proactive issue resolution.
- Oversee installation, configuration, patching, and updating of network equipment to ensure reliable, secure, performant, cost-effective operation.
- Optimize resource allocation to ensure efficient utilization of hardware capabilities.
Our Benefits:
- Medical, dental, and vision insurance is available
- 401K
- Disability and Life insurance
- Paid vacations and holidays
- Flexible PTO policy
- Casual, laid-back work environment
- Free refreshments
- Standing desks
Cytracom, LLC is an Equal Opportunity Employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to protected characteristics, including race, color, religion, sex, national origin, disability, veteran status, sexual orientation, gender identity or age.
Skills Required
- Experience with Infrastructure as Code
- Proficiency in network design and monitoring
- Experience with network equipment management
- Knowledge of observability tools like Prometheus and Grafana
- Experience with capacity planning
What We Do
CYTRACOM makes business connectivity and network security simple for MSPs across North America. With a reliable platform built on flexible, cloud-based technology, CYTRACOM delivers fully managed, enterprise-grade voice, network, and security solutions. The company is committed to a 100% channel-focused go-to-market model. As the move to the cloud continues, Cytracom enables partners to expand their portfolios and ultimately extend their reach and revenue with end-to-end managed services. Unparalleled tools, support, and training gives partners an advantage over the competition, reinforcing Cytracom's commitment to their success and confidence in its solution.
