Forming Our Future together
FormFactor, Inc. (NASDAQ: FORM), is a leading provider of essential test and measurement technologies along the full semiconductor product life cycle — from characterization, modeling, reliability, and design de-bug, to qualification and production test. Semiconductor companies rely upon FormFactor’s products and services to accelerate profitability by optimizing device performance and advancing yield knowledge. The company serves customers through its network of facilities in Asia, Europe, and North America.
Rooted in our core values — Focus on the Customer, Ownership & Accountability, Respectfully & Effectively Communicate, and Motivate & Develop People — we foster an environment where diverse perspectives are not only welcomed but celebrated. Everyone can make an impact here. Whether it's improving products, supporting customers, or positively influencing peers and the community, the contributions of our people matter.
Shift:
The regular hours for this position are day shift.Job Description:
The Principal Industrial Engineer within the Service and Repair organization is responsible for driving operational excellence through Industrial Engineering fundamentals, Lean methodologies, data analysis, and structured project management. This role focuses on improving service processes, optimizing capacity, and ensuring systems and workflows consistently meet customer turnaround time expectations.
This role can be based either at our Beaverton, OR or Farmers Branch, TX locations.
This individual will partner closely with Service, Operations, and Engineering teams to identify inefficiencies, implement sustainable improvements, and enhance overall performance. The role requires a balance of hands-on engagement on the production floor and analytical work, along with moderate travel to support multiple Service sites.
Key Responsibilities:
Lead continuous improvement initiatives using Lean principles and IE methodologies to reduce waste, improve flow, and increase efficiency.
Develop capacity models to determine tooling, equipment, and headcount requirements aligned with demand forecasts.
Analyze workflows and process cycles to identify bottlenecks, reduce wait times, and improve turnaround performance.
Conduct root cause analysis and implement corrective and preventive actions to address operational inefficiencies.
Drive data-informed decision-making through collection, analysis, and visualization of operational metrics.
Partner with cross-functional teams (Service, Operations, Engineering) to implement scalable process improvements.
Manage and execute projects from concept through completion, ensuring timelines and business objectives are met.
Support standard work development and documentation to sustain process improvements.
Provide on-site support on the production floor to observe processes and validate improvement opportunities.
Travel to other Service sites (approximately 10–25%) to support multi-site alignment and improvement initiatives.
Preferred Qualifications:
Advanced degree (Master’s) in Industrial Engineering or related field.
Experience working in a Service and Repair environment.
Familiarity with semiconductor manufacturing or test processes.
Certification in Lean, Six Sigma (Green Belt or higher), or equivalent continuous improvement methodologies.
Experience with data analysis tools (e.g., SQL, Python, Power BI, Tableau).
Knowledge of ERP or MES systems.
Work Environment:
Split time between production floor engagement and computer-based analytical work.
Hands-on involvement in operational environments to observe and improve processes.
Travel required between Service sites (10–25%).
Skills:
Capacity Models, Continuous Improvement, Data Visualization, Lean Manufacturing, Statistical Analysis, Workflow AnalysisEducation & Experience:
Minimum of 5 years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work | RequiredPay Range:
$94,100.00 - $123,480.00Pay Range Explained:
This role in Beaverton, Oregon pays between $94,100.00 and $123,480.00 per year, depending on your experience, skills, and background. Pay may vary in other locations. We offer a full benefits package, including medical, dental, vision, life insurance, disability coverage, a 401(k) with company match, employee stock purchase plan (ESPP), and paid time off. You’ll also be eligible for quarterly profit-sharing bonuses and flexible spending or savings accounts.Equal Employment Opportunity Statement
FormFactor is an equal opportunity employer. FormFactor complies with all national, state, and local laws that seek to promote equal opportunities for any applicant or employee without regard to age, race, color, gender, gender identity/expression, national origin, sexual orientation, religion, disability, marital status, pregnancy or related condition, military service, or any other legally protected characteristics. These protections apply to all aspects of employment, including but not limited to, recruitment, hiring, training, promotions, and compensation.
For roles that are designated as remote-eligible, employees cannot be located in: AL, AK, AR, DE, GA, HI, IL, IA, KY, LA, ME, MD, MS, MO, NE, NV, NJ, NM, ND, OK, PA, RI, SC, SD, TN, WV, WI, WY. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. A role is remote-eligible only when it is listed as "Remote" in the job location.
Skills Required
- Minimum of 5 years related experience with a Bachelor's degree; or 3 years with a Master's; or PhD without experience; or equivalent
- Industrial engineering fundamentals and Lean methodologies
- Structured project management skills to manage projects from concept through completion
- Data collection, analysis, and visualization of operational metrics
- Capacity modeling and workflow/process cycle analysis
- Root cause analysis and implementation of corrective/preventive actions
- On-site production floor support and ability to validate improvement opportunities
- Ability and willingness to travel approximately 10-25% to support multiple service sites
- Master's degree in Industrial Engineering or related field
- Experience in a Service and Repair environment
- Familiarity with semiconductor manufacturing or test processes
- Certification in Lean or Six Sigma (Green Belt or higher)
- Experience with SQL, Python, Power BI, or Tableau
- Knowledge of ERP or MES systems
What We Do
FormFactor, Inc. is a leading provider of essential test and measurement technologies for the semiconductor industry, offering products like probe cards, analytical probes, and cryogenic systems to support the full integrated circuit (IC) life cycle.
