Summary of Position:
We are seeking a Quality Assurance Engineer to provide QA oversight for Digital Health software tools and customer‑facing supporting software systems and infrastructure within a regulated environment.
In this role, you will work closely with IT, software development, and business teams to ensure systems are developed, tested, changed, migrated, and maintained in compliance with 21 CFR Part 11, GAMP, Computerized System Validation (CSV) / Computer Software Assurance (CSA), ISO 13485, and applicable GxP expectations, using an Agile delivery model.
This role focuses on quality oversight, review, assessment, and approval of testing and validation activities, rather than execution of hands‑on testing.
This role supports global teams across the USA (Central and Pacific time zones) and India (IST) and requires flexibility to collaborate across time zones.
Key Responsibilities:
- Provide QA oversight for Digital Health software tools and customer‑facing supporting software systems and infrastructure
- Apply CSV and CSA risk‑based approaches to review and assess validation and testing strategies
- Perform GxP and impact assessments to help determine validation scope and testing needs
- Assess and support change control activities, including validation and risk impact assessments
- Ensure systems remain in a validated state throughout their lifecycle through oversight and governance
- Integrate QA and validation oversight activities into Agile sprints and releases
- Review requirements and user stories for quality, testability, and traceability
- Review and approve testing evidence, defect assessments, and retesting outcomes as appropriate
- Collaborate with IT and development teams to support compliant system delivery
- Support audit and inspection readiness activities as needed
- Provides strategic guidance for post-market support activities
- Operates independently on complex tasks and contributes to critical QA technical decisions.
Key Requirements/Minimum Qualifications:
- Bachelor’s degree in engineering, computer science, life sciences, or a related field
- 5+ years relevant experience.
- Experience in software QA or validation within a regulated environment
- Working knowledge of CSV, CSA, and 21 CFR Part 11
- Experience performing change control and impact assessments
- Experience supporting GxP systems
- Experience working in an ISO 13485 medical device environment
- Familiarity with Agile development environments
- Ability to work effectively with global, cross functional teams
Preferred Qualifications/Skills/Experience
- Experience supporting systems used in IT development or cloud operations
- Familiarity with Agile tools such as Jira or ServiceNow
- Experience supporting audits or regulatory inspections
- Strong communication and collaboration skills
Work hours: 1 PM to 10 PM IST
Relocation assistance: Yes
Employment Scams: Alcon is aware of employment scams which make false use of our company name or leader’s names to defraud job seekers. Alcon does not offer any positions without interview and never asks candidates for money. All our current job openings are displayed here on the Careers section of our website, where you can search for open positions and apply directly.
If you have encountered a job posting or been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information, and check our website for current job openings.
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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.
Skills Required
- Bachelor's degree in engineering, computer science, life sciences, or a related field
- 5+ years of relevant experience
- Experience in software QA or validation within a regulated environment
- Working knowledge of CSV, CSA, and 21 CFR Part 11
- Experience performing change control and impact assessments
- Experience supporting GxP systems
- Experience working in an ISO 13485 medical device environment
- Familiarity with Agile development environments
- Ability to work effectively with global, cross-functional teams
- Experience supporting systems used in IT development or cloud operations
- Familiarity with Agile tools such as Jira or ServiceNow
- Experience supporting audits or regulatory inspections
- Strong communication and collaboration skills
Alcon Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Alcon and has not been reviewed or approved by Alcon.
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Retirement Support — Retirement benefits are framed as unusually strong, pairing a 401(k) match with an additional employer-funded retirement plan contribution. Stock purchase access and performance bonuses are also positioned as meaningful components of total rewards.
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Healthcare Strength — Health coverage is described as comprehensive across medical, dental, vision, life, disability, and mental health support. Distinctive vision-related perks, including free contact lenses in some cases, reinforce the perceived strength of the health-and-wellness offering.
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Leave & Time Off Breadth — Time-off offerings are characterized as robust, including paid holidays, PTO/vacation, paid sick time, and parental leave. Flexible time off for certain exempt roles and reported year-end shutdown periods further strengthen perceived coverage.
Alcon Insights
What We Do
Alcon helps people see brilliantly. As the global leader in eye care with a heritage spanning more than seven decades, we offer the broadest portfolio of products to enhance sight and improve people’s lives. Our Surgical and Vision Care products touch the lives of more than 260 million people in over 140 countries each year living with conditions like cataracts, glaucoma, retinal diseases and refractive errors. Our more than 20,000 associates are enhancing the quality of life through innovative products, partnerships with eye care professionals and programs that advance access to quality eye care.
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