Principal GTM Operations Analyst

Posted 41 Minutes Ago
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6 Locations
Remote or Hybrid
104K-144K Annually
Expert/Leader
Big Data • Cloud • Software • Database
MongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.
The Role
Leads the technical direction and roadmap for MongoDB’s GTM analytics model portfolio. Designs statistical and machine learning models, builds SQL/Python data pipelines, develops governed BI assets, and measures business impact through experimentation and causal analysis. Partners with senior GTM stakeholders on forecasting, segmentation, territory design, account prioritization, and pipeline health. Delivers executive recommendations, establishes model governance standards, mentors analysts and data scientists, and drives adoption of analytics products across global sales operations.
Summary Generated by Built In

GTM Operations & Strategy at MongoDB is a global team of builders and innovators focused on unleashing MongoDB’s sales greatness by pairing world‑class analytics with scalable operations. Within GTM Operations, the GTM Intelligence - Applied Science team turns complex GTM data into tools, models, and insights that help our sales organization make better, faster decisions across our people, segmentation, territory design, forecasting, and account prioritization.

As a Principal Analyst on the Applied Science team, you will set the technical direction for our GTM model portfolio and personally lead our highest‑stakes programs, from framing problems with SVP‑level stakeholders, through data engineering and model design, to productionalized workflows, dashboards, and executive‑ready narratives that change how the field operates. This role will be based remotely Canada, and supports a global stakeholder set across regions and GTM functions.

What You’ll Do

Own the model portfolio and roadmap for one or more domains

  • Set the multi‑quarter roadmap for a given GTM model portfolio domain, deciding what to build, retire, or invest in based on measured business impact
  • Act as the senior analytical thought partner to GTM leadership, shaping which questions the team takes on, not just how it answers them

Translate GTM questions into analytical projects

  • Partner with GTM Ops, Sales Strategy & Planning, Sales Leadership, and Central Analytics to scope problems, define success criteria, and prioritize work across areas like segmentation, territory design, account prioritization, and pipeline/forecast health
  • Structure ambiguous questions into hypotheses, analytical plans, and clear recommendations for senior stakeholders (SVPs, RVPs, functional leaders)

Design and build scalable analytics & models

  • Develop and maintain statistical and machine learning models (e.g., NARR prediction, deal qualification, account momentum, workload identification) that inform forecast expectations, territory assignments, and deal prioritization
  • Engineer robust data pipelines and features (SQL/Python) on top of our GTM data stack (Salesforce, product usage, call transcripts, marketing signals, etc.) in partnership with data and platform teams

Own core GTM analytics assets

  • Lead flagship programs such as Forecasting 3.0 / Atlas Forecasting Calculator, Customer 360 Revamp, GTM Metrics 3.0, and territory optimization initiatives, ensuring they are statistically sound, explainable, and operationally durable
  • Build and govern self‑serve analytics assets (e.g., Sigma workbooks, curated datasets) that allow GTM stakeholders to answer their own questions safely and consistently

Measure and prove impact

  • Design experiments, holdouts, and causal analyses that quantify the revenue and efficiency impact of our models and GTM investments, and make that evidence the basis for investment decisions

Turn analysis into decisions and change

  • Deliver concise, executive‑ready narratives (memos, scorecards, and QBR/MBR content) that highlight trade‑offs and explicit recommendations, not just data and charts
  • Run stakeholder working sessions to align on scenarios, validate model outcomes, and embed recommendations into operating rhythms (e.g., segmentation reviews, annual planning, forecast calls)

Advance our GTM data & AI foundations

  • Define how we use new GTM data sources such as call transcript modeling, workload inference, and account intelligence to unlock novel scoring and routing use cases
  • Set the standards for testing, monitoring, documentation, and change management of GTM models and analytics products, in partnership with Central Analytics and GTM Tech

Multiply the team

  • Mentor analysts and data scientists, review their technical work, and raise the bar for rigor across our teams
  • Create clear documentation, playbooks, and training to help other analysts and GTM stakeholders understand and safely use the models, tools, and datasets you own
  • Contribute to a strong culture of technical rigor, peer review, and knowledge sharing within Sales Intelligence and the broader GTM Operations community
What We’re Looking For

Experience

  • ~8-12+ years in analytics, sales operations, data science, or strategy/consulting roles supporting B2B or SaaS go‑to‑market teams (or equivalent high‑impact analytical experience)
  • Demonstrated track record owning complex analytics projects end‑to‑end (from scoping through production deployment and stakeholder adoption), ideally in forecasting, segmentation/territory design, or account/deal scoring domains
  • Track record of leading multi‑quarter, cross‑functional analytics programs and influencing executive decisions without direct authority
  • Experience setting technical direction or standards for a team or a portfolio of production models
  • Experience working directly with senior commercial stakeholders (e.g., Sales/GTM leaders) and turning analysis into concrete decisions and measurable business impact

Technical Skills

  • Advanced SQL and strong Python (or equivalent) for data wrangling, feature engineering, and statistical / ML modeling
  • Comfort working with large, messy datasets spanning CRM (Salesforce), product usage, and marketing/sales engagement tools
  • Experience with at least one modern BI / analytics environment (e.g., Sigma, Looker, Tableau) and building self‑serve, governed assets for business users
  • Solid grounding in statistical thinking (sampling, backtesting, lift/impact measurement) and model validation practices
  • Experimentation and causal inference (e.g., A/B and holdout design, difference‑in‑differences, regression discontinuity)
  • Experience with forecasting and time‑series models

Problem‑Solving & Communication

  • Ability to decompose ambiguous business questions into structured analytical plans, with clear assumptions, risks, and trade‑offs
  • Strong written and verbal communication: you can explain complex models and data decisions in simple, GTM‑friendly language and build trust with non‑technical stakeholders
  • Bias toward action and ownership: you are comfortable making recommendations under uncertainty and iterating as new data arrives
Nice to Have
  • Prior experience in Sales Operations / Revenue Operations or GTM Strategy at a high‑growth SaaS company
  • Experience with commercial applications of NLP / LLMs (e.g., call transcript analytics, opportunity notes analysis)
  • Familiarity with MongoDB’s ecosystem (Atlas, GTM motions, sales process) or similar modern cloud data platforms
  • Experience contributing to cross‑functional programs such as Customer 360, self‑serve analytics initiatives, or GTM data/metrics standardization
About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 67,000 customers, including AI-native startups and approximately 75% of the Fortune 100, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 2273430764

AI is used to review applications based on job-related criteria and does not replace human decision-making. The hiring team decide who moves forward.

MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, Registered Retirement Savings Plan (RRSP) with employer match, mental health counseling, backup child and elder care, and health, dental, and vision benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to candidates based in Canada.

MongoDB’s base salary range for this role in Canada is:
$104,000—$144,000 CAD

Skills Required

  • 8–12+ years of experience in analytics, sales operations, data science, strategy, or consulting supporting B2B or SaaS go-to-market teams, or equivalent analytical experience.
  • Experience owning complex analytics projects end to end, from scoping through production deployment and stakeholder adoption.
  • Experience with forecasting, segmentation, territory design, account scoring, or deal scoring.
  • Experience leading multi-quarter, cross-functional analytics programs and influencing executive decisions without direct authority.
  • Experience setting technical direction or standards for production models or an analytics team.
  • Experience working directly with senior commercial or GTM stakeholders and translating analysis into measurable business impact.
  • Advanced SQL and strong Python, or equivalent, for data wrangling, feature engineering, and statistical or machine learning modeling.
  • Experience working with large, messy datasets spanning CRM, product usage, and marketing or sales engagement tools.
  • Experience with a modern BI or analytics environment such as Sigma, Looker, or Tableau, including governed self-service assets.
  • Knowledge of statistical thinking, sampling, backtesting, lift or impact measurement, and model validation.
  • Experience with experimentation and causal inference, including A/B tests, holdouts, difference-in-differences, or regression discontinuity.
  • Experience with forecasting and time-series models.
  • Prior Sales Operations, Revenue Operations, or GTM Strategy experience at a high-growth SaaS company.
  • Experience applying NLP or LLMs to commercial use cases such as call transcript or opportunity-note analysis.
  • Familiarity with MongoDB’s ecosystem, Atlas, GTM motions, sales processes, or comparable cloud data platforms.
  • Experience with Customer 360, self-service analytics, or GTM data and metrics standardization programs.

What the Team is Saying

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MongoDB Compensation & Benefits Highlights

  • Parental & Family Support — Programs include 20 weeks of paid parental leave (subject to eligibility), fertility/adoption/surrogacy support, and subsidized backup child and elder care. Together these benefits stand out as a comprehensive suite for growing families.
  • Healthcare Strength — Multiple medical plan options, dental and vision coverage, mental-health resources, and inclusive care offerings are provided. Overall, the health benefits portfolio is positioned as robust.
  • Leave & Time Off Breadth — Flexible PTO alongside observed holidays is advertised, with flexible and hybrid work models supporting time away from work. These policies aim to enable rest when team workloads permit.

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The Company
HQ: New York, NY
5,550 Employees
Year Founded: 2008

What We Do

The database market is big. How big? Well, according to IDC, it’ll reach $153 billion by 2027. And MongoDB is at the forefront of that innovation with thousands of customers across the globe. We empower developers and businesses to build and deploy the applications they want, wherever they want.

Why Work With Us

We are ambitious. We are passionate about creativity. And we believe the best paths are the ones we have yet to forge.

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MongoDB Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MongoDB provides multiple working model options for our employees, including the flexibility to work from home to opportunities for collaboration and social interaction in a MongoDB office.

Typical time on-site: Flexible
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