Principal Fraud Services Consultant

Discover. A brighter future.
With us, you'll do meaningful work from Day 1. Our collaborative culture is built on three core behaviors: We Play to Win, We Get Better Every Day & We Succeed Together. And we mean it - we want you to grow and make a difference at one of the world's leading digital banking and payments companies. We value what makes you unique so that you have an opportunity to shine.
Come build your future, while being the reason millions of people find a brighter financial future with Discover.
Job Description:
What You'll Do

• As a Principal Fraud Specialist Consultant, you will be at the forefront of protecting the integrity and security of financial transactions. Your role leading efforts in analyzing fraud incidents and working towards mitigation of fraudulent activities within the payment ecosystem. You will work closely with various teams and stakeholders both internally and externally.

How You'll Do It

• Lead efforts to support delivery of strategic business objectives.
• Manage implementation of fraud products and programs.
• Develop and oversee consultation and training services related to fraud incidents, programs, products, or trends for internal and external stakeholders.
• Collect, build, and manage storage of artifacts associated with work.
• Write and oversee construction of technical documents associated to training, incidents, and others as required.
• Manage process and assignments associated to alerts from fraud detection systems.
• Utilization of fraud detection tools and technology.
• Support identification of emerging threats, fraud prevention tactics, and training methods.
• Supports process improvement initiatives and remediation of audit findings.
• Manages the setup, configuration, and updates of customer portfolios in fraud applications. Tests user interfaces for functionality after system enhancements have been implemented. Ensures updates do not impact on the customer experience.
• Coordinates with other departments such as Products to manage team project workflow. Acts as subject matter expert on lean processes.
• Stay updated and current with regulatory requirements.
• Represent Discover at industry events.
• Support leadership functions as designated.

Qualifications You'll Need
The Basics

• Bachelor's degree in Business Administration and Management, Management Information Systems, or related.
• 6+ years of experience in Customer Service, Payment Services, Fraud, Banking, Finance, Project Management or related
• In Lieu of a degree, 8+ years of experience in Customer Service, Payment Services, Fraud, Banking, Finance, Project Management or related

Physical and Cognitive Requirements
The physical requirements described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable a qualified individual with disabilities to perform the essential functions of the position as required by federal, state, and local laws:

• Does this job require remaining in a stationary position, including but not limited to, primarily sitting and standing? Primarily remain in a stationary position.
• Does this job require the ability to move about inside or outside the work environment to complete the major responsibilities of the job? Occasionally move about the work environment to complete the major responsibilities of the job.
• Does this job require the ability to transport physical objects? If so, provide the weight of the heaviest object the job needs to transport without the aid of machinery or equipment or the weight equivalency with the aid of machinery or equipment. No
• Primarily, where is this job performed? Primarily performed indoors in an office setting.
• Does this job require the ability to operate equipment or machinery? Select all that apply. Ability to operate office equipment such as but not limited to computer, telephone, printer, and calculator.
• Does this job require the ability to communicate verbally or in written form? Select all that apply. Ability to communicate verbally.; Ability to communicate in written form.
• Does the job require travel? Travel up to 10% of the time.

Bonus Points If You Have

• Master's Degree in Business Administration and Management, Management Information Systems, or related.
  • Certified Financial Crimes Investigator (CFCI)
  • Advanced application and use of Microsoft Office Products (Word, Excel, SharePoint, PowerPoint).
  . Certified Fraud Examiner (CFE)
  . Experience with SnowFlake or SQL program language.
• Fore technical roles with Dreyfus requirements: External applicants will be required to perform a technical interview.

Discover will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States on a full-time basis.
Application Deadline:
The application window for this position is anticipated to close on Oct-26-2024. We encourage you to apply as soon as possible. The posting may be available past this date, but it is not guaranteed.
Compensation:
The base pay for this position generally ranges between $88,500.00 to $149,300.00. Additional incentives may be provided as part of a market competitive total compensation package. Factors, such as but not limited to, geographical location, relevant experience, education, and skill level may impact the pay for this position.
Benefits:
We also offer a range of benefits and programs based on eligibility. These benefits include:

• Paid Parental Leave
• Paid Time Off
• 401(k) Plan
• Medical, Dental, Vision, & Health Savings Account
• STD, Life, LTD and AD&D
• Recognition Program
• Education Assistance
• Commuter Benefits
• Family Support Programs
• Employee Stock Purchase Plan

Learn more at mydiscoverbenefits.com .
What are you waiting for? Apply today!
All Discover employees place our customers at the very center of our work. To deliver on our promises to our customers, each of us contribute every day to a culture that values compliance and risk management.
Discover is committed to a diverse and inclusive workplace. Discover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or other legally protected status. (Know Your Rights & Pay Transparency Nondiscrimination Provision)
Discover complies with federal, state, and local laws applicable to qualified individuals with disabilities and is committed to providing reasonable accommodations. If you require a reasonable accommodation to search for a position, to complete an application, and/or to participate in an interview, please email [email protected] . Any information you provide regarding your accommodation needs will be kept confidential and will only be used to determine and provide necessary accommodation.