Job Summary
The Principal Failure Analysis Electrical Engineer is responsible for leading system-level failure investigations on deployed power systems serving the Communications and Data Center markets. The role provides technical leadership for complex field issues, drives root cause analysis, develops corrective actions, and supports product reliability improvement across Vertiv's installed base.
This position works closely with engineering, quality, manufacturing, services, suppliers, and customers to resolve high-impact field issues affecting deployed products. The role requires strong technical expertise in electrical design, controls, and system integration, along with the ability to lead investigations where failure mechanisms are unknown or difficult to reproduce.
Responsibilities:
- Lead complex system-level failure investigations involving power systems, controls, firmware, electrical hardware, and subsystem interactions.
- Drive root cause analysis activities for field failures using engineering analysis, testing, data review, and structured problem-solving methods.
- Support field investigations through site visits, collection of field data, review of logs, and analysis of failed hardware.
- Develop and execute investigation plans to reproduce field conditions and validate failure mechanisms.
- Work with suppliers, test laboratories, and internal teams to evaluate failed components and identify root causes.
- Prepare and communicate technical findings, corrective actions, and recommendations to internal stakeholders and customers.
- Support customer-facing discussions related to failure analysis activities and corrective actions.
- Provide technical leadership during high-priority customer escalations and field events.
Requirements:
- Bachelor's degree in Electrical Engineering or related engineering discipline.
- 10+ years of engineering experience in power systems, power electronics, telecommunications power, data center infrastructure, or related industries.
- Experience performing root cause analysis and troubleshooting complex electrical systems.
- Experience with laboratory testing, failure analysis techniques, and engineering investigation methods.
- Strong technical communication and problem-solving skills.
- Ability to travel to customer sites as required.
Preferred Qualifications:
- Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration.
- Experience with reliability engineering, supplier quality investigations, and field support activities.
- Familiarity with controller-based power systems, firmware interactions, and system diagnostics.
- Experience leading cross-functional investigations involving engineering, quality, manufacturing, and suppliers.
Work Environment:
- Office, laboratory, manufacturing, and customer site environments.
- Periodic domestic and international travel may be required.
- Ability to support field investigations and customer site visits as necessary.
The successful candidate will embrace Vertiv’s Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPLES: Safety. Integrity. Respect. Teamwork. Inclusion.
OUR STRATEGIC PRIORITIES
- High-Performance Culture
- Customer Focus
- Operational Excellence
- Innovation
- Financial Strength
VERTIV BEHAVIORS
- Own it
- Act with urgency
- Foster a customer-first mindset
- Think big and execute
- Lead by example
- Drive continuous improvement
- Learn and seek out development
- Promote transparent & open communication
About Vertiv
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to enable its customers’ vital applications to run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extend from the cloud to the edge of the network. Headquartered in Westerville, Ohio, USA, Vertiv employs around 34,000 people and does business in more than 130 countries. Visit Vertiv.com to learn more.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Equal Opportunity Employer
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to [email protected].
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Skills Required
- Bachelor's degree in Electrical Engineering or related engineering discipline
- 10+ years of engineering experience in power systems, power electronics, telecommunications power, or data center infrastructure
- Experience performing root cause analysis and troubleshooting complex electrical systems
- Experience with laboratory testing, failure analysis techniques, and engineering investigation methods
- Strong technical communication and problem-solving skills
- Ability to travel to customer sites as required
- Strong understanding of power conversion systems, rectifiers, converters, controls, and system integration
- Experience with reliability engineering, supplier quality investigations, and field support activities
- Familiarity with controller-based power systems, firmware interactions, and system diagnostics
- Experience leading cross-functional investigations involving engineering, quality, manufacturing, and suppliers
Vertiv Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vertiv and has not been reviewed or approved by Vertiv.
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Healthcare Strength — Health coverage is described as comprehensive, with standard medical, dental, and vision plans plus wellness and mental-health resources. Core offerings also include disability and life insurance and an Employee Assistance Program.
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Leave & Time Off Breadth — Time off includes paid holidays and PTO typical of large employers, and many U.S. salaried roles feature flexible or "unlimited" PTO approaches. These programs are part of a structured, global total rewards framework.
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Fair & Transparent Compensation — Pay is considered fair at start for many office-based, engineering, and field service roles, and total compensation packages are viewed as stable. In some hourly manufacturing settings, overtime opportunities help boost overall earnings.
Vertiv Insights
What We Do
Vertiv (NYSE: VRT) brings together hardware, software, analytics and ongoing services to ensure its customers’ vital applications run continuously, perform optimally and grow with their business needs. Vertiv solves the most important challenges facing today’s data centers, communication networks and commercial and industrial facilities with a portfolio of power, cooling and IT infrastructure solutions and services that extends from the cloud to the edge of the network. Headquartered in Columbus, Ohio, USA, Vertiv employs approximately 20,000 people and does business in more than 130 countries. For more information, and for the latest news and content from Vertiv, visit Vertiv.com.
