Facilitate successful enterprise transformation initiatives by planning, implementing, and sustaining change initiatives that align with business objectives. Assess change impacts, develop stakeholder engagement strategies, and partner with stakeholders to identify and support training needs. Ensure seamless transitions and foster the successful adoption of new processes, systems, or ways of working. Serve as a senior organizational change management practitioner supporting enterprise-wide transformation initiatives and organizational goals. Develop and implement best practices, frameworks, and tools to support organizational agility, readiness, and adoption. Recognized for change management expertise and contributions to the field.
Responsibilities- Shape and execute enterprise change strategy in support of large, complex enterprise wide initiatives
- Advise stakeholders (including program management, business partners, leadership) on change sponsorship and people readiness activities.
- Represent change management in strategic and tactical planning forums.
- Strengthen enterprise-wide change capability maturity assessments.
- Integrate change strategy with transformation roadmaps.
- Own design and execution of change strategies (tactically and strategically).
- Lead through ambiguity and resistance, align stakeholders, and integrate with interdependent programs to support people readiness and adoption at scale for initiative
- Deliver change management presentations and Prosci-based practices to internal stakeholders to support skill building for project teams, leaders, and front-line employees.
- Shape enterprise change strategy and governance.
- May perform other duties as assigned
- 7+ years of experience in change management or related field.
- Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines.
- Organizational design and transformation.
- Change portfolio management.
- Executive coaching.
- Change capability building.
- Governance and compliance.
- Expertise in enterprise transformation.
- Strong executive presence and advisory skills.
- Proven track record of leading complex change programs.
- Strategic foresight and scenario planning.
- Experience with global change programs and regulatory compliance.
- Bachelor’s Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience
Desired Qualifications
- Master’s Degree or MBA.
- Prosci Master Certification or equivalent.
- Demonstrated experience designing, applying, and interpreting change readiness metrics, including qualitative and quantitative indicators, to assess organizational readiness, inform change strategy, and guide executive decision‑making across complex initiatives.
- Demonstrated experience leading and enabling cross‑horizontal collaboration across multiple business units, functions, and disciplines to align stakeholders, resolve dependencies, and drive coordinated change outcomes at the enterprise level.
- Demonstrated thought leadership through professional associations, authored whitepapers, conference speaking engagements, or leading seminars related to organizational change, transformation, or organizational effectiveness.
- Advanced research, analytical, and problem‑solving skills, with expert ability to synthesize information and translate insights into actionable change management recommendations.
- Expert verbal and written communication skills, including executive‑level storytelling and facilitation.
- Significant experience leading, guiding, mentoring, and developing others, including change practitioners, leaders, and cross‑functional partners.
- Advanced capability in presenting complex findings, insights, and recommendations clearly and concisely to executive and senior management audiences.
- Demonstrated ability to exercise independent judgment and initiative, consistently producing desired results and achieving strategic objectives in ambiguous environments.
- Significant experience leading large‑scale organizational change management efforts, including organizational impact and readiness assessments, stakeholder identification and alignment, communications strategy and execution, and training needs assessment.
- Extensive experience managing complex initiatives from creation through execution and evaluation, with accountability for outcomes, adoption, and sustained results in support of change management delivery.
Additional Information
Hours:
- Monday - Friday, 8:00AM - 4:30PM
Location:
- 820 Follin Lane, Vienna, VA 22180
- 141 Security Drive, Winchester, VA 22602
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
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Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.
Accommodations: If you need accommodation or assistance for a qualifying condition to complete the online application (or during any stage of the hiring process), you can contact Navy Federal's Medical Accommodations team at [email protected] or by calling 1-888-503-6013. This team cannot provide any information on job postings or application status.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.
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Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Skills Required
- 7+ years of experience in change management or related field.
- Subject matter expert within business area/specialization with understanding of interrelationships of different disciplines.
- Organizational design and transformation.
- Change portfolio management.
- Executive coaching.
- Change capability building.
- Governance and compliance.
- Expertise in enterprise transformation.
- Strong executive presence and advisory skills.
- Proven track record of leading complex change programs.
- Strategic foresight and scenario planning.
- Experience with global change programs and regulatory compliance.
- Bachelor's Degree in Business, Communications, Organizational Development, or related field, or equivalent combination of education and experience.
- Master's Degree or MBA.
- Prosci Master Certification or equivalent.
- Experience designing, applying, and interpreting change readiness metrics (qualitative and quantitative).
- Experience leading cross-horizontal collaboration across multiple business units and functions.
- Thought leadership through professional associations, authored whitepapers, conference speaking, or leading seminars related to organizational change.
- Advanced research, analytical, and problem-solving skills; ability to synthesize information into actionable recommendations.
- Expert verbal and written communication skills, including executive-level storytelling and facilitation.
- Significant experience leading, guiding, mentoring, and developing other change practitioners and cross-functional partners.
- Advanced capability presenting complex findings and recommendations to executive and senior management audiences.
- Demonstrated ability to exercise independent judgment and initiative in ambiguous environments.
- Significant experience leading large-scale organizational change management efforts, including impact and readiness assessments, stakeholder alignment, communications, and training needs assessment.
- Extensive experience managing complex initiatives from creation through execution and evaluation, accountable for outcomes and sustained adoption.
Navy Federal Credit Union Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Navy Federal Credit Union and has not been reviewed or approved by Navy Federal Credit Union.
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Retirement Support — A pension alongside a strong 401(k) match and additional retirement programs makes long‑term value a standout element of the total package. This combination is positioned as a differentiator among private employers.
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Healthcare Strength — Comprehensive medical, dental, and vision coverage is complemented by on‑site health services at major campuses. Wellness resources and typical offerings like an EAP broaden the health support available.
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Parental & Family Support — Paid parental leave, plus adoption and surrogacy assistance, indicate meaningful support for growing families. Education assistance further extends family and life‑stage support.
Navy Federal Credit Union Insights
What We Do
Navy Federal Credit Union is the world's largest credit union with over 12 million members, over $160 billion in assets and over 22,000 employees. As a credit union, we have members, not customers. At our campuses in Vienna, VA, Pensacola, FL and Winchester, VA, and in our more than 350 branches, we serve the men and women of the Armed Forces, Department of Defense, veterans and their families. We deliver world-class service, rooted in the belief that it is an honor and privilege to serve our members. We are committed to providing our members outstanding financial products and services. Navy Federal offers a career, not just a job. We are proud of the robust Total Rewards package we offer to our employees, including competitive salaries, incentive programs, comprehensive medical, dental and vision benefits, retirement plans with employer match, award-winning training programs, professional development programs, tuition assistance, paid leave, and work/life programs. Federally insured by NCUA. Equal opportunity employer. Android™ is a trademark of Google, Inc. iPhone® is a registered trademark of Apple, Inc. iPad® is a registered trademark of Apple, Inc. App Store(SM) is a service mark of Apple, Inc. Message and data rates may apply. FORTUNE and 100 Best Companies to Work For are registered trademarks of Time Inc., and are used under license. FORTUNE and Time Inc., are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union. For more info, visit navyfederal.org
