Job Summary:
At iHerb, we are on a mission to make health and wellness accessible to everyone globally through our products and platforms. As part of our multi-year digital transformation journey, iHerb’s Enterprise Architecture group focuses on improving our current and future technology platforms and product platform architectures.
We are currently seeking a Principal Enterprise Architect to support our Order-to-Cash/Supply Chain domain. This role will collaborate across various business units, including Finance, Operations, Technology, and Planning to design and modernizeiHerb’s order management system (OMS) in order to provide a scalable foundation for growth. In addition, this role will assist in creating IHerb’s Order-to-Cash modernization roadmap and introduce product governance to align with iHerb’s overall enterprise strategy and business metrics. This role requires strong technical skills across several key technology focus areas (ERP systems, integration patterns, databases, cloud platforms, security and compliance etc). You will also collaborate with functional teams to develop iHerb’s holistic supply chain technology landscape, accounting for key dependencies and potential synergies across various product roadmaps across platforms. This role reports directly to the VP of Engineering, Infrastructure and Global Data.
Principal Enterprise Architect - Order-to-Cash/Supply Chain Responsibilities:
- Develop and execute overall Supply Chain enterprise architecture strategy to ensure solutions align with business objectives
- Ensure ROI (Return on Investment) is clearly defined and account for cross-functional dependencies
- Lead program steering committee meetings comprised of Director/Sr Director/VP/C-Suite stakeholders
- Lead the design the end-to-end design and implementation of iHerb’s Order-to-Cash systems leveraging best-in-class practices
- Provide functional and technical direction to project teams and stakeholders to guide Order-to-Cash requirements gathering and translate into scalable and efficient solutions
- Assess current iHerb’s Order-to-Cash and supply chain process, identify opportunities for improvement and benchmarking against industry standards
- Functional/domain experience and/or exposure to some of the following: OMS, B2B, Transportation Management (TM), Procurement (P2P), Tax, Currency, Rebate/Scanback, Payment, WMS, demand forecasting/planning and similar.
- Collaborate with iHerb’s TMO (Transformation Management Office) to define enterprise architecture standards, systems integration patterns and adherence across all iHerb enterprise systems
- Build strong relationships with business teams (Merchandising, Operations, Global Logistics etc) to promote effective collaboration and user adoption
- Participate and lead technology vendor evaluations and selection process, ensuring new solutions adhere to iHerb’s architectural standards and fulfill critical business requirements
Minimum Qualifications:
- BS or MS in Computer Science, Information Systems or related field;
- Proven experience (8-10+ years) as Enterprise architect or similar role, with emphasis on designing and implementing Order-to-Cash solutions
- Excellent communication skills. Must have the ability to effectively communicate with technical and non-technical peers.
- Experience in business process framework including process decomposition, data and functional flows and architecture frameworks
- Deep understanding of Order to Cash processes and ERP systems with demonstrated hands-on experience
- Demonstrated knowledge in data migration, governance, pipeline and quality
- Experience with designing best-in-class standards for integration patterns across systems to ensure seamless data and information flow
- Experience with enterprise middleware (iPaaS) and integration patterns is required.
- Experience with leading ERP systems such as Oracle or SAP is required.
- Industry experience in eCommerce and Consumer Product Goods is a plus
#LI-JC1
Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents.
Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies.
For more information on iHerb benefits, visit us at iHerbBenefits.com.
Anticipated Pay Scale:
$176,534—$264,801 USD
Staffing Agency Submission Notice
iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to [email protected]. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization.
About iHerb
iHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.
We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.
Our vision is to become the #1 destination for health and wellness across the world.
With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team:
Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly ·
Embrace Diversity & Inclusion · Strive for Simplicity
iHerb Benefits
At iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for.
iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.
What We Do
iHerb is the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products.
For more than 28 years, we’ve been making it simple for customers all over the world to purchase the highest quality health and wellness products. From supplements to skincare to grocery items, we ship over
50,000 products, from over 1,800 brands to more than 180 countries, and we’re proud to provide the very best value.
Since our founding in 1996, we have been dedicated to offering Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience. We believe that health and wellness should be a universal right made possible through compassion and our collective action. This belief will continue to guide us as we endeavor to make our mission a reality.
As we are continuously innovating and expanding, we are committed to bringing the best in health and wellness products around the world, and offering our people exciting opportunities to build long-term careers.
Why Work With Us
Our Shared Values: Our values define what we believe in as a collective, and help us work together to achieve our mission.
Focus on the Customer - Empower our People - Be Entrepreneurial & Pivot Quickly - Embrace Diversity & Inclusion - Strive for Simplicity
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