Wells Fargo is seeking a Principal Engineer to join the Consumer Technology group. This Engineer will adopt an SRE organization through Observability, Automation and AI solutions and must have strong communication skills and the ability to mentor. You'll provide expert advice and upskill the platform engineers. A core responsibility will be expert handling of production outage calls and reducing the mean time to resolution by providing your highly developed troubleshooting skills.
In this role, you will:
- Act as an advisor to leadership to develop or influence applications, network, information security, database, operating systems, or web technologies for highly complex business and technical needs across multiple groups
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
- Provide vision, direction and expertise to leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommends innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 7+ years of alarm scripting or alerting tool(s) experience
- 3+ years of experience setting up distributed tracing across an internet topology for full health check and with the ability to pinpoint problem source
- Deep understanding of the network stack, operating system stack and middleware to be utilized for troubleshooting production incidents
- Experience with hands on development of spunk dashboards
- Experienced troubleshooting Unix, Linux and cloud environments
- Experience with Log analysis
- Strong communication with the ability to communicate on all levels of the organization
- Demonstrate knowledge/understanding of emerging technologies, industry trends, and outside perspectives, and communicate relevance to the organizations strategic and tactical goals
- Lead proof of concepts and prototyping
- Write and present white papers and present in industry conferences
- Lead execution of critical/complex project deliverables
- Experience with mentorship by training, documenting, certifying and building the teams skill set
- Ability to dynamically engage and attend high impact production incidents and troubleshoot to resolution and provide immediate incident analysis both written and spoken
- This position offers a hybrid work schedule
- Relocation assistance is not available for this position
- 401 W. Las Colinas Blvd, Irving, Texas
- 300 S. Brevard St., Charlotte, North Carolina
- 2600 S. Price Rd., Chandler, Arizona
- 800 S. Jordan Creek Pkwy., Wes Des Moines, Iowa
30 Jun 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid
Skills Required
- 7+ years of engineering experience (or equivalent combination of work experience, training, military experience, education)
- 7+ years of alarm scripting or alerting tool(s) experience
- 3+ years of experience setting up distributed tracing across an internet topology for full health check and pinpointing problem source
- Deep understanding of the network stack, operating system stack and middleware for troubleshooting production incidents
- Hands-on development of Splunk dashboards
- Experience troubleshooting Unix, Linux and cloud environments
- Experience with log analysis
- Strong communication skills across all organization levels
- Knowledge of emerging technologies and industry trends and ability to relate them to business goals
- Lead proofs of concept and prototyping
- Ability to write and present white papers and present at industry conferences
- Lead execution of critical/complex project deliverables
- Experience mentoring through training, documentation, certifying and building team skill sets
- Ability to dynamically engage in high-impact production incidents and provide immediate incident analysis (written and spoken)
What We Do
Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.1 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it – Wells Fargo once again ranked in the top three – making us the #1 financial services employer – on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.
Why Work With Us
We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. We ranked in the top 3 on the 2025 LinkedIn Top Companies list – and #1 among financial services companies – as the best workplace “to grow your career” in the U.S.
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