Principal Engineer

Posted One Month Ago
Be an Early Applicant
Grand Rapids, MI, USA
In-Office
Senior level
eCommerce • Retail • Sales
The Role
Architects and guides enterprise AI and automation solutions on Microsoft Azure. Designs domain-specific architectures, coding patterns, proof-of-concepts, and modernization strategies; mentors engineering teams; leads security, reliability, scalability, and performance requirements. Defines reference architectures using Azure OpenAI, RAG, agentic orchestration, MCP, and Copilot Studio. Oversees LLMOps, responsible AI governance, model evaluation, content safety, capacity planning, cost optimization, and production readiness.
Summary Generated by Built In

As a family company, we serve people and communities. When you work at Meijer, you’re provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family – take care of your career and your community!

 

Meijer Rewards

  • Weekly pay

  • Scheduling flexibility

  • Paid parental leave 

  • Paid education assistance

  • Team member discount

  • Development programs for advancement and career growth

 

Please review the job profile below and apply today!

The Principal Engineer, AI provides enterprise-level technical leadership for Meijer's AI platform and AI-enabled applications. This position is part of the AI team within Meijer Technology, which builds and operates the company's enterprise AI assistant and the shared services that support AI-enabled applications across the business. This role defines the platform's reference architecture, leads the evaluation and selection of platform technologies, establishes engineering standards for how AI capabilities are built, deployed and governed, and guides major platform initiatives from design through delivery. The Principal Engineer works closely with enterprise architecture, information security, data engineering and vendor partners, and advises technology leadership on technical direction, risks and trade-offs.
Position follows our hybrid schedule: Monday-Wednesday in Grand Rapids MI corporate office, Thursday-Friday remote.


 

What You Will Be Doing 

  • Defines and maintains the reference architecture for the enterprise AI platform and ensures solutions align with it. 
  • Leads the evaluation and selection of platform technologies, including API gateway, service catalog, identity, evaluation and observability components, against documented criteria. 
  • Establishes engineering standards for packaging, deploying, securing and monitoring AI capabilities across cloud and on-premises environments. 
  • Leads major platform initiatives, including the modernization of existing AI applications, with attention to continuity of service and preservation of existing safety controls. 
  • Owns problem resolution across the team's services: identifies recurring and systemic issues from incident trends, leads root cause analysis for major or cross-domain incidents, and drives architectural and process remediation so problems do not recur. 
  • Sets the standards for incident severity, on-call practice and post-incident review across the team. 
  • Sets the technical standard for the engineering team through design review, mentoring and written guidance. 
  • Leads the technical dimension of vendor relationships and platform evaluations in partnership with finance and information security. 
  • Advises technology leadership on architecture decisions, emerging technologies, risks and trade-offs. 
  • Remains hands-on: produces the reference architecture, prototypes, evaluation criteria and written standards as concrete deliverables, not only guidance. 
  • Designs, develops, tests and deploys application features and services, including integrations with enterprise systems and data sources. 
  • Builds AI-enabled application capabilities, including retrieval components, tool and API integrations, and automated evaluation of AI-generated responses. 
  • Builds and deploys containerized services through CI/CD pipelines and operates them in production, including monitoring, alerting and performance tuning. 
  • Writes and maintains automated tests; monitors quality and takes corrective action. 
  • Participates in the on-call rotation, responds to incidents and contributes to root cause analysis and corrective actions. 
  • Uses AI-assisted development tools in daily work and shares effective practices with the team. 
  • Writes clear technical documentation, including designs, runbooks and operational procedures. 
  • Collaborates with product owners, analysts, security and partner teams on requirements, acceptance criteria and solutions. 
  • Participates in Agile team ceremonies and in planning and prioritization. 

What You Bring With You (Qualifications) 

  • Bachelor's degree in Computer Science, Information Systems or a related field, or equivalent experience. 
  • 5+ years of professional experience building and operating platforms used by other engineering teams, including ownership of an enterprise-scale architecture. 
  • Experience building or operating an AI or machine learning platform in production, such as model serving and inference, retrieval systems, evaluation frameworks, agent runtimes or AI governance tooling, including experience with machine learning systems that predates generative AI. 
  • Experience designing for hybrid cloud and on-premises deployment, with the ability to articulate cost and performance trade-offs. 
  • Experience leading incremental modernization of live production systems. 
  • Experience in a regulated or high-trust environment, with working knowledge of identity, access control, auditability and incident response. 
  • Excellent written and verbal communication skills, including architecture documentation for technical and executive audiences. 
  • Demonstrated use of AI tools in daily work, such as AI-assisted coding, testing, documentation or analysis, with the ability to describe what has worked and what has not. 

Preferred Qualifications 

  • Depth in a cloud AI platform such as Azure AI Foundry, Amazon Bedrock or Google Vertex AI. 
  • Experience with the Model Context Protocol ecosystem and with serving open-weight models. 
  • Knowledge of data platforms such as Databricks. 
  • Knowledge of ServiceNow as an enterprise integration, workflow and service management platform. 
  • Retail or frontline-workforce domain experience. 
  • Experience with Agile methodologies at scale. 

Skills Required

  • Bachelor's degree or comparable combination of education and related experience
  • 5+ years of progressive responsibility in an IT environment
  • Advanced knowledge of software development best practices
  • Experience in the retail industry or a production/service environment
  • Experience with software project management methodologies and frameworks
  • Deep understanding of agile development methodologies
  • Experience developing and implementing applications in new computing architecture environments
  • Experience solving diverse and complex business problems
  • Technical team leadership experience
  • Experience with Scaled Agile Framework
  • Experience with diverse technical configurations, technologies, and processing environments
  • Experience designing, developing, and implementing computing architectures
  • Enterprise-scale experience architecting AI or GenAI solutions on Microsoft Azure
  • Experience with Azure OpenAI, Azure AI Foundry, AKS, Azure Functions, Azure DevOps, RAG, agentic orchestration, MCP, and LLM evaluation frameworks
  • Working knowledge of LLMOps and responsible AI governance
  • Knowledge of model risk, content safety, data privacy, PTUs, quotas, model routing, and cost or capacity management
  • Experience guiding teams through AI-assisted and spec-driven development
  • Experience with context and prompt engineering standards
  • Experience evaluating GenAI frameworks such as LangChain, LangGraph, Semantic Kernel, or AutoGen

Meijer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Meijer and has not been reviewed or approved by Meijer.

  • Healthcare Strength — Healthcare coverage is described as a meaningful part of the total package, with medical, dental, and vision options and additional supplemental coverage. The availability of wellness programming and online doctor visits further strengthens the health offering.
  • Retirement Support — Retirement offerings are positioned as solid, including 401(k) access and Roth 401(k) options that some find valuable. Union-negotiated structures are also associated with above-average pay and benefits in certain service roles.
  • Leave & Time Off Breadth — Time-off benefits are a recurring bright spot, including paid time off, vacation time, and holiday pay that can accumulate over time. Paid parental leave is also part of the package, supporting work-life needs alongside PTO.

Meijer Insights

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The Company
HQ: Grand Rapids, Michigan
26,032 Employees
Year Founded: 1934

What We Do

It takes guts to start a business during the Great Depression. And it takes vision to keep it going. Our founder, Hendrik Meijer, opened Thrifty Acres in 1934. Almost thirty years later, his son, Fred, pioneered the world’s first ever supercenter – setting the table for who we are today: a multi-billion-dollar household name in retail. Of course, we’re not done. Not by a long shot. We recently launched the nation’s largest grocery home-delivery service – reinventing the business of grocery shopping … again. A lot has changed over the years, except for one thing; we’re still family owned. And that sense of family runs deep in everything we do. It’s the difference between selling a product and serving a community, and it’s the reason we’ve given back over $30 million to local food pantries in the last ten years. So, if you appreciate the pioneering spirit of Meijer, we’d like to connect with you. Because the bigger our family, the better

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