Principal Engineer - ICMP & IDOCS Platform Solution Lead (Enterprise Content Management, Java Platform Engineering & AI-Enabled Document Services)

Posted 2 Hours Ago
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Phoenix, AZ, USA
Hybrid
Senior level
Fintech • Financial Services
Wells Fargo: Tech-powered. Innovation-led. We're transforming financial services.
The Role
Lead architecture and modernization for ICMP and IDOCS, define platform strategy and engineering standards, design scalable content management and AI-enabled document processing, drive cloud-native and Java platform engineering, mentor technical teams, and ensure security, compliance, resiliency, observability, and enterprise-wide integration.
Summary Generated by Built In
About this role:
Wells Fargo is seeking a Principal Engineer within Digital Technology & Innovation supporting the Imaging Content Management Platform (ICMP) and Intelligent Document Services (IDOCS).
ICMP is one of the enterprise's most critical technology platforms, providing document management, imaging, content services, storage, retention, archival, retrieval, and governance capabilities supporting lines of business across Wells Fargo. The platform manages over 50 billion documents and serves as a foundational enterprise service for customer, operational, regulatory, and risk management processes.
This role will serve as the senior technical leader responsible for defining and executing the long-term architecture, engineering strategy, modernization roadmap, and technical standards for ICMP and IDOCS. The Principal Engineer will lead highly scalable, secure, resilient, and compliant content management solutions while advancing intelligent document processing, automation, and AI capabilities across the enterprise.
The ideal candidate is a deeply hands-on technologist with extensive experience in enterprise Java development, distributed systems, content management platforms, cloud-native architectures, and large-scale technology modernization. This individual will combine strong platform engineering expertise with strategic leadership to evolve Wells Fargo's next-generation content and document services ecosystem.
In this role, you will provide:
Enterprise Architecture & Platform Leadership
  • Define and evolve the enterprise architecture vision and technology strategy for ICMP and IDOCS.
  • Lead the design and implementation of highly scalable content management, document processing, and enterprise content service solutions.
  • Establish architecture standards, engineering principles, and technology roadmaps for enterprise document repositories, content lifecycle management, storage, retention, governance, search, and retrieval capabilities.
  • Lead modernization efforts across ICMP platforms, reducing technical debt while improving reliability, scalability, observability, and operational efficiency.
  • Serve as the principal technical advisor to executive leadership for strategic technology investments and modernization initiatives.

Engineering Excellence
  • Remain deeply hands-on in architecture, design reviews, proof-of-concepts, and critical platform development activities.
  • Lead complex enterprise engineering initiatives spanning multiple organizations and technology domains.
  • Drive engineering rigor through automation, testing, performance optimization, observability, resiliency, and secure coding practices.
  • Establish standards and best practices for Java platform engineering, microservices architecture, cloud-native solutions, and distributed systems.
  • Define enterprise integration patterns using APIs, event-driven architectures, and shared platform services.

Content Management & Document Services
  • Lead engineering strategy for enterprise-scale document ingestion, capture, indexing, storage, retrieval, archival, records management, and disposition capabilities.
  • Establish architecture standards for document lifecycle management, metadata management, content governance, and records retention.
  • Drive continuous improvement of enterprise content services supporting both business and regulatory requirements.
  • Partner with cybersecurity, legal, compliance, risk, and operational stakeholders to ensure content management solutions meet enterprise governance standards.

AI & Intelligent Document Services
  • Drive intelligent document processing initiatives leveraging machine learning, AI, and Generative AI technologies.
  • Lead the architecture of AI-enabled document classification, extraction, validation, enrichment, and workflow automation capabilities within IDOCS.
  • Define enterprise patterns for integrating AI capabilities into content management and document processing platforms.
  • Evaluate and implement emerging AI technologies in a responsible, secure, explainable, and scalable manner.
  • Guide teams from proof-of-concept through production deployment of AI-powered business capabilities.
Leadership & Influence
  • Mentor engineers, architects, and technical leaders across the organization.
  • Provide technical vision and thought leadership across Wells Fargo's content and document technology ecosystem.
  • Partner closely with product management, platform engineering, infrastructure, security, risk, and business teams.
  • Influence enterprise architecture decisions and technology standards across multiple organizations.
  • Foster a culture of technology innovation, engineering excellence, accountability, and continuous learning.
Required Qualifications
  • 7+ years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
  • 7+ years of hands-on software engineering experience using Java and modern JVM technologies.
  • 7+ years of experience designing and building enterprise-scale platforms, distributed systems, and mission-critical applications.
  • 5+ years of hands-on experience with cloud-native platforms, containers, Kubernetes/OpenShift, and enterprise CI/CD practices.
Desired Qualifications
  • Significant experience designing, developing, and operating enterprise content management, document management, imaging, records management, or content services platforms.
  • 5+ years of experience implementing Infrastructure as Code solutions using Terraform, Crossplane, or similar technologies.
  • Deep expertise in microservices architecture, RESTful APIs, event-driven systems, and service-oriented architectures.
  • Experience building and operating highly available, resilient systems at enterprise scale.
  • Experience with event-driven architectures utilizing Kafka or similar messaging technologies.
  • Strong knowledge of information security, risk management, regulatory compliance, and enterprise architecture practices.
  • Proven track record leading large-scale technology transformations with enterprise-wide impact.
  • Excellent communication, collaboration, and stakeholder management skills.
  • Experience with enterprise content management, imaging, workflow, capture, archive, document management, or records management platforms.
  • Deep understanding of document lifecycle management, metadata management, governance, retention, archival, legal hold, and compliance requirements.
  • Experience managing large-scale content repositories supporting billions of content objects.
  • Experience designing enterprise content service platforms used across multiple lines of business.
  • 3+ years of experience architecting and implementing AI-powered document processing solutions.
  • Experience integrating Generative AI capabilities into enterprise applications and business workflows.
  • Knowledge of Large Language Models (LLMs), Retrieval Augmented Generation (RAG), Agentic AI frameworks, vector databases, and enterprise AI orchestration patterns.
  • Experience implementing AI governance, Responsible AI practices, and Model Risk Management (MRM) controls within regulated environments.
  • Experience with cloud-based AI platforms including Google Vertex AI, Azure AI, Gemini Enterprise, or equivalent technologies.
  • Strong programming expertise in Python and related AI/automation technologies.
  • Experience with relational and NoSQL database technologies including Oracle and MongoDB.
  • Experience with automation platforms and DevOps tooling, including GitHub Actions, Harness, Ansible, or similar solutions.
  • Experience with modern front-end technologies including ReactJS.
  • Knowledge of enterprise observability, performance engineering, and site reliability engineering practices.
  • Familiarity with Wells Fargo content management and document-processing platforms including ICMP, IDOCS, Tachyon, Capture, and related enterprise services.
  • Understanding of financial services regulatory requirements governing document retention, content governance, privacy, auditability, and records management.
Job Expectations:
  • This position offers a hybrid work schedule
  • Commitment to Wells Fargo's risk culture and ethical standards
  • This position is not eligible for Visa sponsorship

Posting End Date:
23 Jul 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
#BI-Hybrid

Skills Required

  • 7+ years of engineering experience
  • 7+ years hands-on software engineering using Java and modern JVM technologies
  • 7+ years designing and building enterprise-scale platforms, distributed systems, and mission-critical applications
  • 5+ years hands-on experience with cloud-native platforms, containers, Kubernetes/OpenShift, and enterprise CI/CD practices
  • Experience designing, developing, and operating enterprise content/document management, imaging, records management, or content services platforms
  • 5+ years implementing Infrastructure as Code using Terraform, Crossplane, or similar
  • Expertise in microservices architecture, RESTful APIs, event-driven systems, and service-oriented architectures
  • Experience with Kafka or similar messaging/event-driven technologies
  • Experience building and operating highly available, resilient systems at enterprise scale
  • 3+ years architecting and implementing AI-powered document processing solutions and integrating Generative AI
  • Knowledge of LLMs, RAG, vector databases, agentic AI frameworks, and enterprise AI orchestration patterns
  • Experience with cloud-based AI platforms (Google Vertex AI, Azure AI, Gemini Enterprise, or equivalent)
  • Strong programming expertise in Python for AI/automation use cases
  • Experience with relational and NoSQL databases including Oracle and MongoDB
  • Experience with automation and DevOps tooling such as GitHub Actions, Harness, Ansible
  • Experience with front-end technologies such as ReactJS
  • Knowledge of information security, risk management, regulatory compliance, and enterprise architecture practices
  • Familiarity with Wells Fargo content platforms including ICMP, IDOCS, Tachyon, Capture, and related services

Wells Fargo Compensation & Benefits Highlights

  • Healthcare Strength Health coverage begins on day 1 with medical, dental, and vision, and includes mental health, prescription drugs, and preventive care often covered at 100% in-network. Well-being resources such as 24-hour clinical support and an Employee Assistance Program add to the breadth.
  • Parental & Family Support Paid parental leave provides up to 16 weeks for a primary caregiver (4 weeks for non-primary) alongside fertility benefits and up to a $35,000 lifetime reimbursement for adoption, surrogacy, and donor expenses. Backup child and adult care further supports family needs.
  • Retirement Support Retirement benefits feature a 401(k) with company matching contributions up to 6% of eligible pay. An employee stock purchase plan adds another avenue for long-term savings.

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The Company
HQ: San Francisco, CA
205,000 Employees
Year Founded: 1852

What We Do

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $2.2 trillion in assets. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 33 on Fortune’s 2025 rankings of America’s largest corporations. Our technology professionals drive innovation, information security, and big data analytics while maintaining a network that handles more than 12 billion customer interactions a year. Join us! Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job – it’s about finding all of the elements to help you thrive, in one place. Living the Well Life means you’re supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You’ll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we’re recognized for it — Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.” All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. © 2026 Wells Fargo Bank, N.A. All rights reserved. Member FDIC.

Why Work With Us

We're known for our “Well Life” approach to supporting employees’ career aspirations, work-life balance, and mental and physical health. Wells Fargo continues to rank on the LinkedIn Top Companies lists of best workplaces “to grow your career.”

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Principal Engineer

Fintech • Financial Services
Hybrid
Phoenix, AZ, USA
205000 Employees
159K-254K Annually

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