Principal Engagement Manager - HCM

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

About the Role

We are open to hiring this role at either the Senior or Principal level, depending on experience.​

• Project lead one or more Workday product implementations concurrently, including Partner-led deployments

• Ensure the project is successfully delivered within the budget and time outlined in the SOW

• Participate in the sales cycle when requested to gather requirements, formulate delivery approach and develop a proposal/SOW

• Provide guidance and mentoring to Professional Services resources working on your implementations

• Ensure projects are properly planned and staffed

• Identify/resolve all issues that could impact project scope and/or timeframes

• Work with Delivery Assurance to ensure compliance with agreed to checkpoints

• Present at Executive Steering Committee meetings

• Be a liaison for Professional Services when interacting with sales and/or business development

• Identify opportunities to position other service offerings

• Assist in the transition of the customer from Professional Services to Product Support

• Present client with change orders in the event they're asking Workday to perform tasks that are outside the scope of the SOW

About You

• Demonstrable experience of project leading Medium and/or Large Enterprise Finance ERP implementations
• 10+ years experience implementing Workday, Oracle, NetSuite, Microsoft, PeopleSoft, SAP, Ultimate, Lawson or a similar application.

• Shown experience in leading projects with at least one of the following ERP business areas: Financials, HCM, Payroll, Services Procurement or similar product areas
• Previous service sales experience is a plus. Successful candidates have a balance of functional (business) and technical experience
• Prior consulting experience either as an internal consultant or with a consulting/software company.
• Demonstrated negotiation, mediation and problem-solving skills.
• Capacity to develop strong interpersonal relationships to inspire positive change, cultivate team collaboration and persuading collaborators to support strategic decisions.
• Expertise in risk management, strategic planning and operational efficiency.
• Strong situational awareness, enabling proactive identification of potential issues and opportunities to inform effective decision-making.
• Demonstrated leadership skills, including the ability to identify root causes, apply effective communication strategies, and implement appropriate resolution techniques to champion a positive and productive work environment.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

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