Principal Engagement Manager, Deployment Success Management

Your work days are brighter here.

We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.

About the Team

The Workday Success Plans Team are all about our customers and their entire journey with Workday - we create programs to help them drive business value from their Workday applications. The team is responsible for delivering a variety of programs and services to our customers ranging from feature demonstrations to guidance during their deployments.
At Workday, we help the world’s largest organisations adapt to what’s next by bringing finance, HR, and planning into a single enterprise cloud. We work hard, and we’re serious about what we do. But we like to have fun, too! We put people first, celebrate diversity, drive innovation, and do good in the communities where we live and work.

About the Role

Workday is looking for a Principal Engagement Manager, Deployment Review with Strong HCM or Financials expertise to join our growing Deployment Success Management team, part of the larger Workday Success Plan (WSP) organisation.

In this role, you are considered an expert with the Workday Deployment Methodology, leading/managing mid to large deployments and resolving complex issues in creative and effective ways.
 

Responsibilities:

- Demonstrate proficiency in the Workday’ HCM and/or Financials product suite

- Ability to work in diverse, fast paced environment and effectively collaborate
across teams
- Provide guidance to partner and client resources during customer concerns.
- Ability to juggle multiple projects and issues simultaneously.
- Review and assess projects are on schedule per defined project timeline.
- Confirm the project is delivered within the budget outlined in the SOW
- Be a liaison for sales and partner relations by providing partner
implementation success data.

About You

Basic Qualifications
- 8+ years of experience of project management with HCM, Payroll, Financial
or Student implementations within medium enterprise, large enterprise, and/or state and local governments.
- 8 + years of experience implementing Workday, Oracle, SAP, PeopleSoft or
similar applications.

- This role requires fluency in English along with proficiency in at least one of the following languages: German, French, Italian or Spanish.

Our Approach to Flexible Work
 

With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.

At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email [email protected].

Are you being referred to one of our roles? If so, ask your connection at Workday about our Employee Referral process!

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