Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Principal, Digital Data Architect is responsible for contributing to and supporting the enterprise measurement strategy and data collection across digital experiences. This role helps drive our migration from Adobe Analytics instrumentation and governance to the organization's transition to Adobe Customer Journey Analytics (CJA). The role partners closely with Analysts, Product, Engineering, Marketing, and Data teams to ensure high quality data collection, scalable analytics architecture, and actionable customer journey insights that inform business decisions.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
- Help lead enterprise-wide enterprise digital analytics architecture, tagging and instrumentation strategy across web and mobile experiences
- Manage Adobe Customer Journey Analytics (CJA) configurations and optimization, including connections, data views, derived fields, and metric definitions
- Support enterprise adoption and optimization of Adobe Customer Journey Analytics (CJA) as the primary digital analytics platform
- Contribute and partner with analyst teams to develop the end-to-end measurement strategy for digital and omni channel experiences, ensuring alignment to business outcomes and customer journeys
- Define and maintain enterprise analytics standards, governance models, and documentation (e.g., Solution Design References, tagging specifications, data dictionaries)
- Ensure data quality, consistency, and reliability across platforms through validation, audits, and ongoing monitoring
- Provide architectural guidance on analytics implications during product design, MarTech decisions, and platform changes
- Drive continuous improvement of instrumentation to support evolving product and customer analytics needs
- Provide strategic leadership for Adobe Experience Platform (AEP) integration, including data ingestion, identity strategy, and dataset design
- Champion analytics best practices, enablement, and adoption across the organization
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 6+ years of experience in digital analytics, customer analytics, or data strategy
- 4+ years of deep hands on and technical expertise with Adobe Analytics (tagging, instrumentation, governance), Adobe Experience Platform (AEP), Adobe Customer Journey Analytics (CJA) and/or Adobe Launch/Tags
- 4+ years experience with Adobe Experience Platform (AEP), including XDM schemas, datasets, identity, and ingestion patterns
- 4+ years of designing scalable measurement frameworks and omni channel analytics architectures
- 4+ years of experience creating solution design documents, technical specification documents, data dictionaries, and/or implementation guides
- 3+ with JavaScript, JSON, APIs, browser behavior, cookies, identity persistence, and/or network calls
- Proven effective communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and influence stakeholders at all levels of the organization
Preferred Qualifications:
- Experience leading an enterprise migration from Adobe Analytics to Customer Journey Analytics
- Experience integrating digital analytics with offline, CRM, media, or transactional data sources
- Experience working in a fast-paced, dynamic environment and ability to adapt quickly to changing priorities and business needs
- Deep understanding of agile methodologies and product management best practices, with experience in leading agile product teams
- Background in healthcare, financial services, or other regulated industries with privacy considerations (HIPAA, GDPR, CCPA)
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 6+ years of experience in digital analytics, customer analytics, or data strategy
- 4+ years hands-on technical expertise with Adobe Analytics (tagging, instrumentation, governance), Adobe Experience Platform (AEP), Adobe Customer Journey Analytics (CJA) and/or Adobe Launch/Tags
- 4+ years experience with Adobe Experience Platform (AEP), including XDM schemas, datasets, identity, and ingestion patterns
- 4+ years designing scalable measurement frameworks and omni channel analytics architectures
- 4+ years creating solution design documents, technical specification documents, data dictionaries, and/or implementation guides
- 3+ years with JavaScript, JSON, APIs, browser behavior, cookies, identity persistence, and/or network calls
- Proven effective communication and interpersonal skills with ability to collaborate and influence stakeholders
- Experience leading an enterprise migration from Adobe Analytics to Customer Journey Analytics
- Experience integrating digital analytics with offline, CRM, media, or transactional data sources
- Experience working in fast-paced, dynamic environments and adapting to changing priorities
- Understanding of agile methodologies and experience leading agile product teams
- Background in healthcare, financial services, or regulated industries with privacy considerations (HIPAA, GDPR, CCPA)
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO accrues each pay period with eight paid U.S. holidays plus a floating holiday, and generous time away is consistently emphasized. This breadth supports planned and unplanned time off beyond standard vacation days.
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Parental & Family Support — Six weeks of paid parental leave, up to two weeks of paid caregiver leave, Bright Horizons back‑up care, and adoption assistance signal strong family-oriented support. EAP access with counseling sessions further extends help to employees and their households.
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Wellbeing & Lifestyle Benefits — Company‑paid short‑ and long‑term disability, Calm app membership, tuition reimbursement, commuter and FSA accounts, and broad employee discounts expand everyday wellbeing resources. Free or low‑cost virtual visits complement these lifestyle supports.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Optum Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.