Senior DevOps Engineer

At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. If you are collaborative, take initiative, and get stuff done we want to talk to you. We have high aspirations for the company and are looking for the right people to help fulfill the dream. We strive to continually improve every aspect of the company and use cutting-edge technologies and processes to delight our customers and rapidly increase revenues.

The Infrastructure Engineering (IE) group is responsible for building and operating ZoomInfo’s cloud and platform foundations. We design, automate, and support the infrastructure that enables our engineering teams to deliver reliable, scalable, and secure services.

As a Senior DevOps Engineer in Infrastructure Engineering, you will:

• Own and operate critical parts of our multi‑cloud infrastructure.
• Design and implement infrastructure-as-code and automation used by many engineering teams.
• Collaborate closely with application and platform teams to help them adopt best practices in reliability, scalability, and observability.

Senior engineers at ZoomInfo are given autonomy and the opportunity to lead important technical initiatives within their domains. You’ll see your work have a direct and tangible impact on the productivity of ZoomInfo Engineering and the reliability of our products. If the idea of operating within an international team in a fast-paced environment appeals to you, we want to hear from you.

A successful candidate will have a strong background in modern cloud infrastructure, with a solid understanding of industry best practices. You are comfortable participating in challenging technical discussions, leading design and implementation work within your area, and advocating for pragmatic, high-quality solutions in a high-paced environment.

• Design, implement, and maintain infrastructure using infrastructure-as-code (Terraform preferred).
• Own the deployment, configuration, and day-to-day management of cloud infrastructure (AWS, Azure, and/or GCP) for your services and platforms.
• Build, operate, and troubleshoot container-based workloads and platforms (Docker, Kubernetes, ECS, EKS, GKE, GAE, etc.).
• Configure and manage Linux-based systems and third‑party cloud services that support ZoomInfo’s applications.
• Contribute to and help evolve internal infrastructure products and platforms, including their software development lifecycle (design, implementation, rollout, and maintenance).
• Implement and refine monitoring, logging, and observability for infrastructure and services to ensure high availability and fast incident response.
• Collaborate with engineering teams to design and review architectures, ensuring they align with best practices for reliability, security, and cost efficiency.
• Participate in an on‑call rotation, including debugging and troubleshooting complex production issues in cloud‑native environments.
• Author thorough, clear documentation of standards, procedures, runbooks, and automated workflows you build or support.
• Help champion and adopt best practices for infrastructure configuration, CI/CD, security, and operations within the teams you partner with.
• Mentor and support other engineers through code reviews, design discussions, and pairing, helping to raise the bar for the broader engineering organization.

• Experience:
• 5+ years of hands-on experience managing Linux systems in virtualized or cloud environments.
• 4+ years deploying and maintaining highly available infrastructure in one or more cloud providers (AWS or GCP preferred; Azure a plus).
• 3+ years using infrastructure as code (Terraform strongly preferred).
• 3+ years creating, deploying, maintaining, and troubleshooting Docker images and containerized services.
• 3+ years working with Kubernetes (deploying, maintaining, and troubleshooting clusters or workloads).
• 3+ years working with PaaS / managed Kubernetes platforms (EKS, GKE, or similar).
• 2+ years developing and maintaining an active codebase in Go or Python (or a similar language) for tooling, automation, or services.
• Experience maintaining monitoring and observability tooling (Datadog, Prometheus, or similar).
• Technical skills:
• Strong understanding of networking fundamentals (VPNs, routing, TCP/IP, IPv4/v6, UDP, OSI layers, etc.).
• Experience with load balancing and proxy technologies (Istio, Nginx, HAProxy, Apache, cloud load balancers, etc.).
• Proven ability to debug and troubleshoot complex, distributed systems in production environments.
• Soft skills:
• Demonstrated ability to learn new technologies quickly and independently.
• Strong technical, organizational, and interpersonal skills.
• Strong written and verbal communication skills, including the ability to explain complex topics clearly to different audiences.
• Comfortable working in a remote-friendly, Slack‑centric environment and collaborating async across time zones.
• Education:
• Bachelor’s Degree in Computer Science or a related technical discipline, or an equivalent combination of education, technical certifications, training, and work experience.