Principal Data Scientist

Say hello to possibilities.

It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re the $2 billion global leader in cloud-based communications and collaboration software. We are fundamentally changing the nature of human interaction—giving people the freedom to connect powerfully and personally from anywhere, at any time, on any device. 

This is where you and your skills come in. We’re currently looking for:

The Principal Data Scientist will be responsible for being a leading contributor to the Data Science function focused on Customer retention, expansion, and acquisition. S/he will be responsible for setting and driving the strategic vision, growing the team, and developing a world-class data science and machine learning organization.  Data is at the heart of our business and strategy.

This role will partner with other executive leaders to leverage data science, analytics and machine learning as a strategic differentiator for the business - working across the organization to support a variety of business and technical problems.

To succeed in this role you must have experience in:

Thought Leadership and Platform Development:

• Be a thought leader in designing and developing data and machine learning platforms.

• Drive capability enhancements across enterprise-wide analysis tools.

Hands-On Development and Team Guidance:

• Develop novel ML models to support customer needs and company strategic areas

• Lead by example: engage in hands-on development while guiding a small team.

• Collaborate with data scientists, researchers, machine learning engineers, and business analysts to solve critical company challenges.

Cross-Functional Collaboration:

• Partner with Sales, Marketing, Product, and Customer teams.

• Leverage data science capabilities to address strategic problems.

Model Performance Tuning and Augmentation:

• Optimize existing ML models for better performance.

• Explore innovative ways to augment and enrich the underlying dataset.

Desired Qualifications:

• 8+ years of previous experience in a hands-on data science role, preferably customer and marketing focused.

• Hands-on experience leading a team.

• Strong business acumen. Brings commercial and business orientation, with a track record of leveraging data science to identify trends, formulate business insights, and develop actionable solutions to solve critical business, customer, and organizational problems.

• Ability to break down high-level business problems into concrete solutions.

• Excellent communicator that can bridge between a wide range of stakeholders (technical and non-technical); proven ability to develop strong partnerships with internal and cross-functional peers, with a specific history partnering successfully with product and engineering teams.

• Academic/Research foundations - MS or PhD preferred. Foundation in Mathematics, Economics/Econometrics, Statistics, Computer Science, Operations Research, or related field.

What we offer:  

• Comprehensive medical, dental, vision, disability, life insurance

• Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits

• 401K match and ESPP

• Paid time off and paid sick leave

• Wellness programs including 1:1 coaching and meditation guidance 

• Paid parental and pregnancy leave and new parent gift boxes

• Family-forming benefits (IVF, Preservation, Adoption etc.)

• Emergency backup care (Child/Adult/Pets)

• Pet insurance and Pet Telehealth

• Employee Assistance Program (EAP) with counseling sessions available 24/7

• Free legal services that provide legal advice, document creation and estate planning

• Employee bonus referral program

• Student loan refinancing assistance

• Employee perks and discounts program

RingCentral’s work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and hold local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining great people because we know you power our success. RingCentral offers on-site, remote and hybrid work options optimized for the ways we work and live now.

About RingCentral

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP™) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral® empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral is headquartered in Belmont, California, and has offices around the world.

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to providing reasonable accommodations for individuals with disabilities during our application and interview process. If you require such accommodations, please click on the following link to learn more about how we can assist you.

If you are hired in Belmont, California, the compensation range for this position is between $155,750 and $222,500 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.