Citizens Financial Group, Inc. (CFG) seeks a Principal Data Engineer for its Johnston, Rhode Island location.
Responsibilities:
• Set a clear and comprehensive vision for the credit and debit card servicing experiences, based on market analysis, business needs, and technical feasibility.
• Develop, prioritize, and communicate the product backlog to the development team and relevant stakeholders.
• Collaborate with UX/UI experts to ensure the creation of intuitive, user-friendly product experiences.
• Leverage UML modeling to create structural and behavioral diagrams for applications, facilitating a clear understanding of the product's architecture and functionality.
• Implement and manage robust CI/CD processes to streamline the product development and deployment pipeline.
• Work closely with domain architects and subject matter experts to ensure efficient project development strategies.
• Utilize data analytics to measure development progress and effectiveness against objective key results (OKRs).
• Collaborate with Software Test Engineers to identify areas for automation testing and ensure high-quality products through black-box, functional, regression, and user acceptance testing (UAT). Gather technical requirements for application programming interfaces (APIs), web services, batch jobs, and mobile applications.
• Coordinate with external vendors to ensure smooth API integration and management of API request and response parameters.
• Ensure that products meet all security and compliance standards.
• Implement security best practices and conduct regular security assessments to identify and mitigate potential risks.
Qualifications:
Master’s degree in Information Technology, Computer Science, or related field and 3 years of experience as Digital Experience Owner, Product Owner, or a closely related position. In the alternative, employer will accept a Bachelor’s degree in the specified fields and 5 years of the specified progressive, post-baccalaureate experience.
Must have at least 3 years of experience with:
• Utilizing Jira, HP Quality Center, TFS - Project Management, and Microsoft Project to efficiently manage tasks, track progress, and ensure successful project execution;
• Utilizing Confluence, Google Docs, and Microsoft SharePoint to effectively document project requirements, designs, and architectural diagrams;
• Utilizing Figma, Sketch, and Adobe XD to create product experiences and visually represent product architecture and functionality through UML modeling;
• Utilizing Splunk, Google Analytics, and Adobe Analytics to gain insights into user behavior and make data-driven decisions to improve product features;
• Utilizing Git, GitHub, and Bitbucket to manage code and promote collaboration among developers;
• Implementing CI/CD processes using Jenkins and GitLab CI/CD to streamline the product development and deployment pipeline;
• Utilizing Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP) to deploy scalable and reliable products and services;
• Utilizing Postman and Swagger (OpenAPI) to effectively design, test, and document APIs;
• Utilizing Selenium and TestRail to conduct automated testing for web applications, ensuring efficient and repeatable testing processes;
• Utilizing Datadog to identify and address performance issues and bottlenecks in web applications and services;
• Utilizing Lucidchart, Draw.io, MS Visio, and Visual Paradigm to create flowcharts, diagrams, and visual representations of processes and systems;
• Utilizing Salesforce administration tasks, including user management, security settings, and data access controls, to secure and organize Salesforce environments;
• Utilizing Tableau Prep for data preparation, transformation, cleaning, and structuring;
• Utilizing change management tools, including ServiceNow and Jira Service Management, to facilitate transitions during product implementations and updates; and
• Utilizing Tableau, and Power BI to conduct financial and business analysis.
100% remote work permitted from any US location.
Worksite: One Citizens Bank Way, Johnston, RI 02919 United States, 40 hrs/wk. EO employer.
For summary of benefits and to apply visit our website at https://jobs.citizensbank.com and apply online (Job ID: 48179) or email resume and cover letter to [email protected] with subject line: 48179.
Direct applicants only.
Equal Employment Opportunity
Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.
Equal Employment and Opportunity Employer
Job Applicant Data Privacy Policy
Background Check
Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.
Skills Required
- Master's degree in Information Technology, Computer Science, or related field and 3 years experience as Digital Experience Owner or Product Owner; OR Bachelor's degree and 5 years of progressive post-baccalaureate experience.
- At least 3 years experience using Jira
- At least 3 years experience using HP Quality Center
- At least 3 years experience using TFS
- At least 3 years experience using Microsoft Project
- At least 3 years experience using Confluence
- At least 3 years experience using Google Docs
- At least 3 years experience using Microsoft SharePoint
- At least 3 years experience using Figma
- At least 3 years experience using Sketch
- At least 3 years experience using Adobe XD
- Experience with UML modeling to create structural and behavioral diagrams
- At least 3 years experience using Splunk
- At least 3 years experience using Google Analytics
- At least 3 years experience using Adobe Analytics
- At least 3 years experience using Git
- At least 3 years experience using GitHub
- At least 3 years experience using Bitbucket
- Experience implementing CI/CD using Jenkins
- Experience implementing CI/CD using GitLab CI/CD
- Experience with cloud platforms: AWS
- Experience with cloud platforms: Microsoft Azure
- Experience with cloud platforms: Google Cloud Platform (GCP)
- At least 3 years experience using Postman
- At least 3 years experience using Swagger (OpenAPI)
- At least 3 years experience using Selenium
- At least 3 years experience using TestRail
- At least 3 years experience using Datadog
- At least 3 years experience using Lucidchart
- At least 3 years experience using Draw.io
- At least 3 years experience using MS Visio
- At least 3 years experience using Visual Paradigm
- Experience with Salesforce administration tasks (user management, security settings, data access controls)
- Experience using Tableau Prep for data preparation and transformation
- Experience using ServiceNow and Jira Service Management for change management
- Experience using Tableau for analysis
- Experience using Power BI for financial and business analysis
- Ability to ensure products meet security and compliance standards and conduct security assessments
- Coordinate with external vendors for API integration and manage API request/response parameters
- Collaborate with UX/UI experts to design intuitive user experiences
Citizens Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Citizens and has not been reviewed or approved by Citizens.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, with multiple plan options and preventive care highlighted as fully covered. Mental-health support is also emphasized through EAP-style counseling access and app-based support.
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Retirement Support — Retirement benefits are described as meaningful, including an employer match and additional company contributions in some descriptions. Stock purchase features and occasional profit-sharing framing add to the overall retirement-and-wealth picture.
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Leave & Time Off Breadth — Time-off benefits are described as generous, including a substantial PTO bank, paid holidays, and sizeable parental leave. Adoption assistance and emergency backup care are also presented as part of the leave-related support set.
Citizens Insights
What We Do
As one of the oldest and largest financial services firms in the United States with a history dating back to 1828, we’re committed to providing solutions and expertise that support our customers, clients, colleagues, and communities in what’s next on their own unique journey. We invest in the humans who build the logic, ideas, and innovations that bring new technologies to life. Investments in AI, cloud computing, machine learning and automation provide our engineers the tools that enable us to remain competitive and win in today’s environment. At Citizens, we recognize that the journey to accomplishment is no longer linear and that individuals are made of all they have done and all they are going to do. Whether you’re considering banking with us or looking to work with us, you’ll find a customer-centric culture and a supportive, collaborative workforce at Citizens. You’re made ready and so are we. If you're ready to advance your career in technology and security, learn more about opportunity's Citizens offers here: https://jobs.citizensbank.com/digital-transformation
Why Work With Us
We empower the colleagues that power our tech. With growth & upskilling opportunities and sought-after benefits, plus a diverse culture of people and perspectives, we help our colleagues achieve career goals. Because innovation can’t happen without the minds and hearts of our people. Technology is constantly evolving, and we believe you can too.
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